Operations Resourcing and Capacity Manager
Quilter —Southampton
- Full-time
- Analysis skills
- Continuous improvement
- Leadership
2d
Executive Complaints Team Lead
B&Q —Eastleigh
- £36,000 - £40,000 a year
- Part-time
- Hybrid work
- Continuous improvement
- Recruiting
- Training & development
- Annual leave
- Employee assistance programme
8d
Digital Impact Leader
Youth Options —Eastleigh
- £32,448 - £34,476 a year
- Part-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Health & wellbeing programme
- Annual leave
Quick apply
3d
Deputy General Manager
Cams Hall Estate Golf and Country Club —Fareham
- £36,000 - £40,000 a year
- Weekend availability
- Customer service
- Team management
- Guest services
- Free parking
- Employee assistance programme
12d
Resolution Team Lead
B&Q —Eastleigh
- £36,000 - £40,000 a year
- Part-time
- Hybrid work
- Continuous improvement
- Recruiting
- Training & development
- Annual leave
- Employee assistance programme
8d
Regional Operations Manager
Averna —Christchurch
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Team management
- Flexible schedule
Quick apply
Production Manager
Proptech Aero Ltd —Lee-on-the-Solent
- £58,000 - £68,000 a year
- Full-time
- Maintenance
- Continuous improvement
- Mentoring
- Free parking
Quick apply
Senior Rehabilitation Case Manager - Salisbury
Proclaim Care Limited —Salisbury
- £52,000 - £55,000 a year
- Full-time
- Continuous improvement
- Case management
- Travel
- Annual leave
- Work from home
Client Care Lead - Home Care
Right at Home Solent & Southampton —Fareham
- Organisational skills
- Leadership
- Communication skills
Quick apply
Regional Operations Manager
Evri —Southampton
- £45,000 - £50,500 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
4d
Service Advisor- Harwoods Southampton Audi
Harwoods Group —Eastleigh
- £28,571 - £38,171 a year
- Overtime
- In-person
- Communication skills
- Mechanical knowledge
- Health & wellbeing programme
- Annual leave
Quick apply
3d
Senior Project Manager
Leonardo UK Ltd —Southampton
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Conflict management
- Leadership
- Negotiation
- Flexible schedule
- Referral programme
Resource Manager
Roke —Romsey
- Full-time
- Data analysis skills
- Recruiting
- Organisational skills
Estates Contract and Lifecycle Manager
IWT PHU Single Corporate Service —Portsmouth
- £66,582 - £77,368 a year
- Full-time
- Hospital
- Analysis skills
- Project management
Quick apply
5d
Product File Assistant
APP Wholesale Ltd —Waterlooville
- Part-time
- Hybrid work
- Data entry
- Organisational skills
- Communication skills
Quick apply
Hotel Manager
Premier Inn —Salisbury
- £38,750 - £40,750 a year
- Full-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
5d
Junior Partnerships Manager (Remote)
Nourish Care —Bournemouth
- Full-time
- Remote
- Communication skills
- Annual leave
- Employee assistance programme
11d
Senior Knowledge Exchange and Enterprise Fellow: (Knowledge Mobilisation & Community Connector)
University of Southampton —Southampton
- £46,049 - £58,225 a year
- Part-time
- University
- Communication skills
Quality and Ops Lead - Respite
Southampton City Council —Southampton
- £41,771 - £46,141 a year
- Full-time
- Team management
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
2d
Bed Manager - Neurosciences
University Hospital Southampton NHS Foundation Trust —Southampton
- £28,392 - £31,157 a year
- Full-time
- Communication skills
- Hospital experience
- Time management
- Annual leave
- Employee discount
2d

I want to receive the latest job alerts for capacity manager in southampton, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

capacity manager jobs near southampton, ham

Operations Resourcing and Capacity Manager

Quilter -
Southampton

Apply Now

Job details

Full-time
2 days ago

Benefits

Company pension

Qualifications

Resource allocation planning
Stakeholder collaboration
Stakeholder liaison
Scenario modelling
Analysis skills
Continuous improvement
Operational strategy development
Multidisciplinary collaboration
Leadership
Communication skills

Full job description

Fixed Term Contract Duration - 10 Months

About the Business

Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation.

Quilter oversees £157.4 billion in customer investments (as of August 2026). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.

Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business.

High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands.

At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues.

Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!

About the Role

Level: 4

Department: Operations

Location: Southampton, United Kingdom

Contract: Fixed Term Contract

Contract Length: 12 months

Regulated/Non-Regulated: Non-Regulated

Lead the strategic and operational planning for capacity and resource management across Quilter Operations. This role ensures proactive scenario planning for external impacts (market, economic, environmental) and works with the Ops change and readiness teams to assess incoming business change to determine resource requirements, absorption capability, and benefit realization opportunities against a robust data model utilising active ops. The role is critical to delivering best-in-class service through effective demand management and resource optimization.

Key Responsibilities:

Strategic Planning

Develop and maintain a capacity and resource planning framework for short, medium, and long-term horizons for all Operations teams
Productivity management - working with Team Managers and using Active ops to drive high productivity teams
Conduct scenario planning for external factors (market volatility, economic shifts, regulatory changes) impacting operational demand.
Partner with Operations Change and Readiness Teams to assess impact of business initiatives and determine resource absorption or additional needs.

Operational Oversight

Manage a team of Flow Leaders responsible for planning and resource allocation across all operational teams.
Oversee the Surge Team, a flexible resource pool deployed reactively to address unforeseen challenges.
Utilize ActiveOps as the primary tool for forecasting, planning, and performance tracking.

Collaboration & Governance

Work closely with operational run teams to align capacity plans with service delivery goals.
Provide insight and recommendations to senior leadership on resource optimization and operational resilience.
Ensure compliance with internal governance and regulatory standards in planning processes.

Continuous Improvement

Identify opportunities to streamline processes and improve resource flexibility.
Drive initiatives to enhance forecasting accuracy and responsiveness to demand fluctuations.
Utilise RCA to understand where there are misalignments between demand and supply forecast vs actuals.

Key Outcomes

Optimized resource allocation across all operational teams, including productivity improvement where possible
Proactive mitigation of external impacts on service delivery.
Improved agility and resilience through surge capability.
Enhanced customer experience through consistent service levels.

About You

Proven experience in capacity planning, resource management, and operational strategy within financial services or similar regulated environments.
Strong analytical and scenario planning skills.
Must be proficient in workforce management tools, specifically ActiveOps.
Leadership experience managing multi-disciplinary teams.
Excellent stakeholder engagement and communication skills.

#LI-FD1

Inclusion & Diversity

We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.

Values

Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.

Core Benefits

Holiday: 182 hours (26 days)

Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.

Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.

Healthcare Cash Plan: Jersey employees only.

Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits.

In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Apply Now

Refine Your Search

capacity manager jobs in southampton, ham

Operations Resourcing and Capacity Manager

Executive Complaints Team Lead

Digital Impact Leader

Deputy General Manager

Resolution Team Lead

Regional Operations Manager

Production Manager

Senior Rehabilitation Case Manager - Salisbury

Client Care Lead - Home Care

Regional Operations Manager

Service Advisor- Harwoods Southampton Audi

Senior Project Manager

Resource Manager

Estates Contract and Lifecycle Manager

Product File Assistant

Hotel Manager

Junior Partnerships Manager (Remote)

Senior Knowledge Exchange and Enterprise Fellow: (Knowledge Mobilisation & Community Connector)

Quality and Ops Lead - Respite

Bed Manager - Neurosciences

I want to receive the latest job alerts for capacity manager in southampton, ham

Related Searches

Explore jobs in more locations

About the Business

About the Role

About You

Jobseeker tools

Employer Tools

Browse

Stay Connected