Customer service coordinator Work, Jobs in Southampton, Ham (with Salaries)

Customer Support Coordinator
Infinity Energy Services Ltd —Southampton
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Engineering
- Administrative experience
- Annual leave
Quick apply
13d
Sales Support Coordinator
Domo Tactical Communications —Whiteley
- CRM software
- Sales
- Salesforce
- Annual leave
- Employee assistance programme
Patient Coordinator (Receptionist)
Woolston & Chartwell Partnership —Southampton
- £12.71 - £12.87 an hour
- Part-time
- Customer service
- Administrative experience
- Front desk
- Store discount
- Employee discount
Quick apply
5d
Customer Service Coordinator
Passenger Clothing —New Milton
- Full-time
- Hybrid work
- Customer service
- English
- Employee discount
5d
Customer Support Desk - Job Coordinator
Locators Ltd —Wimborne
- £15,000 - £19,500 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
3d
Sales Admin & Finance Support Coordinator
ATF Supplies Nationwide Ltd —Andover
- £24,750 - £30,000 a year
- Full-time
- Sales
- Customer service
- ERP systems
- Free parking
- Sick pay
Quick apply
5d
Coordinator - Lettings
SNG (Sovereign Network Group) —Hurn
- £25,936 - £30,000 a year
- Part-time
- Customer service
- Administrative experience
- Organisational skills
6d
Sales Support Coordinator
Cross Rental Services Group —Andover
- Full-time
- Microsoft Office
- Phone etiquette
- Communication skills
Quick apply
Internal Sales Coordinator
Ty UK Limited —Portsmouth
- £25,000 - £26,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
18h
Sales Lead Coordinator
NORMAN MOTORS —Bournemouth
- £28,000 - £34,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Employee discount
- Referral programme
Quick apply
11d
Project Coordinator
Southern Communications Group —Dummer
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Charity Shop Co-ordinator
Pilands Wood Community Association —Southampton
- £13.84 an hour
- Part-time
- Social media management
- Customer service
- Merchandising
Quick apply
18h
Admin Co Ordinator Public Health Nursing 5-19
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Totton
- £25,760 - £27,476 a year
- Part-time
- Customer service
- Driving
- IT
11d
Sales Support Co-ordinator
Campions —New Milton
- £24,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Communication skills
- Employee assistance programme
Quick apply
4d
Sales Support Coordinator - Part Time
Campions —New Milton
- £14,400 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Communication skills
- Employee assistance programme
Quick apply
Project Coordinator (Defence and Aerospace)
TÜV SÜD —Fareham
- Full-time
- Microsoft Office
- Employee assistance programme

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Customer Support Coordinator

Infinity Energy Services Ltd -
Southampton

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year
13 days ago

Benefits

Annual leave
Discounted gym membership
Private medical insurance

Qualifications

Customer service
Engineering
Renewable energy
Administrative experience
Customer support
Communication skills

Full job description

About the Role

At Infinity Energy Services, we've been designing and installing solar PV, battery storage and heat pump systems across the South since 2011. As an MCS-accredited installer, we work with some of the industry's leading technologies, including Tesla Powerwall, Fox ESS and Sigenergy.

As more homes and businesses make the switch to clean energy, the number of systems we support continues to grow. We're looking for a Customer Support Coordinator to join our friendly operations team and help deliver an outstanding aftercare experience to our customers.

This is an excellent opportunity for someone who enjoys solving problems, working with people and wants to build a long-term career in one of the UK's fastest-growing industries.

Job Opportunity

You'll be the first point of contact for customers once their renewable energy system has been installed. Whether they're getting set up, have a technical question or need support resolving an issue, you'll ensure they receive a professional, friendly and efficient service from start to finish.

Working closely with our operations team, installers and manufacturers, you'll coordinate support requests, keep customers informed throughout the process and help ensure every issue is resolved as quickly as possible.

What You'll Be Doing:

Managing incoming customer enquiries and support tickets relating to solar PV and battery storage systems
Assisting customers with system setup and basic troubleshooting
Raising and managing warranty claims (RMAs) with manufacturers through to resolution
Scheduling installers to attend customer sites for remedial works where required
Keeping customers updated throughout the support process and ensuring excellent communication at every stage
Liaising with suppliers, manufacturers and internal teams to resolve technical issues
Supporting the wider operations team to ensure projects and service requests run smoothly
Maintaining accurate records using internal systems

Company Benefits

Competitive Salary – Reflective of your skills and experience.
Career Progression – Opportunities to grow as we grow, with clear development pathways.
Generous Holiday Allowance – 25 days of annual leave plus bank holidays.
Private Medical Insurance – Vitality cover and 24/7 GP access for peace of mind.
Wellbeing Perks – Discounted gym memberships to help you stay active and healthy.
Team Culture – Regular team-building events that make work enjoyable and collaborative.
Ongoing Training – Continuous learning and professional development opportunities.
Supportive Environment – A team-focused culture where your voice matters and your contributions are valued.

Essential Skills

This role is ideal for a recent graduate, preferably with a background in engineering or another technical discipline, who is looking to build a successful career in the industry from the ground up. While a technical foundation is beneficial, what matters most is that you're organised, an excellent communicator, and genuinely committed to delivering a positive experience for the people you work with. If you're eager to learn, develop your skills, and take on responsibility in a supportive environment, we'd love to hear from you.

Essential Skills & Experience:

Excellent communication and customer service skills
Calm, patient and professional under pressure
Highly organised with excellent attention to detail
Comfortable using computer systems and learning new software
Strong problem-solving skills with the determination to see issues through to completion
Able to manage multiple priorities in a busy environment

Desirable:

A degree in Engineering or another technical discipline
An interest in renewable energy or sustainable technologies
Previous experience in a customer support, service or administrative role
Confidence working with technical information, numbers and data

Quick apply

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customer service coordinator jobs in southampton, ham

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