customer service coordinator Work, Jobs in southampton, ham (with Salaries)

Service Desk Co-ordinator
Trane Technologies —Southampton
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Project Coordinator Telecoms Procurement.
B3 Communications Ltd —Southampton
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
1h
Service Coordinator / Administrator
Workshop Recruitment —Fareham
- £29,100 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Life insurance
2d
Internal Service Coordinator
SWP Compressed Air Services —Southampton
- £24,420 - £33,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
2d
Customer Care Coordinator (Maternity Cover) Southampton (On-site)
The Swatch Group (UK) Limited —Southampton
- Weekend availability
- Microsoft Excel
- Microsoft Office
- Organisational skills
Care Co-ordinator (Receptionist)
Alma Medical Centre —Southampton
- £25,000 - £27,982 a year
- Part-time
- GP surgery experience
- Microsoft Office
- Administrative experience
Quick apply
Office Co-ordinator (New Milton)
Brockenhurst College —New Milton
- £24,834 - £27,211 a year
- Part-time
- Microsoft Outlook
- Marketing
- Front desk
- Free parking
- Annual leave
1d
Event & Group Sales Coordinator
Norton Park Hotel, Spa & Manor House —Winchester
- £27,700 a year
- Full-time
- Bar
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
13d
Project Coordinator
Southern Communications Group —Dummer
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Dental Receptionist / Treatment Coordinator (Progression Opportunity)
Umi Clinic —Petersfield
- From £15 an hour
- Part-time
- Administrative experience
- In-person
- Office experience
Quick apply
2h
Sales Support Co-ordinator
Campions —New Milton
- £24,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Communication skills
- Employee assistance programme
Quick apply
Sales Support Coordinator - Part Time
Campions —New Milton
- £14,400 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Communication skills
- Employee assistance programme
Quick apply
Office and Showroom Coordinator
Drapes and Blinds Bournemouth LTD —Bournemouth
- £25,480 a year
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Free parking
Quick apply
GP Receptionist (Patient Coordinator)
New Forest Central Medical Group —Brockenhurst
- £13.39 an hour
- Part-time
- GP surgery experience
- Organisational skills
- Front desk
- Store discount
- Employee discount
Quick apply
6h
Apprentice Hire & Sales Coordinator
GAP Group —Portsmouth
- £16,224 - £17,860 a year
- Full-time
- Sales
- IT
- Communication skills
- Annual leave
Sales and Operations Coordinator
BoxSafe Storage —Bournemouth
- From £13 an hour
- Full-time
- Hospitality
- Sales
- Social media management
Quick apply

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Helping Older People New Forest —New Forest
Build strong referral relationships with GPs, social care teams, community groups and other local partners. Raise the profile of the service within the local…
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Service Desk Co-ordinator
Trane Technologies —Southampton
Build and maintain strong relationships with customers, acting as a trusted point of contact. Customer Relationship Management: Foster strong relationships with…

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customer service coordinator jobs near southampton, ham

Service Desk Co-ordinator

Trane Technologies -
Southampton

Apply Now

Job details

Full-time

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

On-Site (5 days)

Position Overview:

The Service Coordinator is responsible for providing exceptional customer service and support. This role plays a crucial role in scheduling service technicians’ workload and support the coordination of customers’ needs and expectations. The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational processes.

Key Responsibilities:

Customer and Technician Support:

A proactive approach on dealing with high volume incoming calls.
Schedule technician work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads.
Build and maintain strong relationships with customers, acting as a trusted point of contact.
Collaboration with Service, Sales, and Operations Team: Establish strong communication channels to share key customer insights.
Ensure invoices are processed timely, within approval and target limits that have been agreed across departments.
Reporting and Analysis: Generate regular reports on completed invoiced work orders.
Customer Relationship Management: Foster strong relationships with customers through exceptional customer service.
Support service technicians and ensure appropriate team cover across regional service desk at peak times.
Communications with supervisors, technicians, and customers on updates and to drive continuous improvement.

Internal Controls and Administration:

Proven experience in a customer care or service support role.
Strong knowledge of customer service principles.
Excellent interpersonal skills, with the ability to motivate technicians to deliver customer experiences
Effective communication skills
Knowledge of processing invoices and Purchase Orders within levels of authority limits
Analytical thinking and problem-solving abilities.
Proficiency in using customer service software, and MS Office Suite.

Skills and Capabilities:

Knowledge of manufacturing industry an advantage
People and communication skills with a positive mindset
Able to work with minimal supervision.
Proficient in using Microsoft Office Suite.
Knowledge of Inspire systems, however, training can be given.
Right to Work status confirmed for Country of application.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Apply Now

Refine Your Search

customer service coordinator jobs in southampton, ham

Service Desk Co-ordinator

Project Coordinator Telecoms Procurement.

Service Coordinator / Administrator

Internal Service Coordinator

Customer Care Coordinator (Maternity Cover) Southampton (On-site)

Care Co-ordinator (Receptionist)

Office Co-ordinator (New Milton)

Event & Group Sales Coordinator

Project Coordinator

Dental Receptionist / Treatment Coordinator (Progression Opportunity)

Sales Support Co-ordinator

Sales Support Coordinator - Part Time

Office and Showroom Coordinator

GP Receptionist (Patient Coordinator)

Apprentice Hire & Sales Coordinator

Sales and Operations Coordinator

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