customer support coordinator Work, Jobs in southampton, ham (with Salaries)

Service Desk Co-ordinator
Trane Technologies —Southampton
- Full-time
- Customer service
- Microsoft Office
- Communication skills
14d
Customer Care Coordinator (Maternity Cover) Southampton (On-site)
The Swatch Group (UK) Limited —Southampton
- Weekend availability
- Microsoft Excel
- Microsoft Office
- Organisational skills
Internal Service Coordinator
SWP Compressed Air Services —Southampton
- £24,420 - £33,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
1d
Care Co-ordinator (Receptionist)
Alma Medical Centre —Southampton
- £25,000 - £27,982 a year
- Part-time
- GP surgery experience
- Microsoft Office
- Administrative experience
Quick apply
Service Coordinator / Administrator
Workshop Recruitment —Fareham
- £29,100 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Life insurance
2d
Events Co- Ordinator / Office Assistant
Team Jobs - Executive —Havant
- £28,000 - £35,000 a year
- Administrative experience
- IT
- Time management
- Annual leave
8d
Sales Support Co-ordinator
Campions —New Milton
- £24,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Communication skills
- Employee assistance programme
Quick apply
Event & Group Sales Coordinator
Norton Park Hotel, Spa & Manor House —Winchester
- £27,700 a year
- Full-time
- Bar
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
13d
Project Coordinator
Southern Communications Group —Dummer
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Sales Support Coordinator - Part Time
Campions —New Milton
- £14,400 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Communication skills
- Employee assistance programme
Quick apply
Office Co-ordinator (New Milton)
Brockenhurst College —New Milton
- £24,834 - £27,211 a year
- Part-time
- Microsoft Outlook
- Marketing
- Front desk
- Free parking
- Annual leave
13h
Office and Showroom Coordinator
Drapes and Blinds Bournemouth LTD —Bournemouth
- £25,480 a year
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Free parking
Quick apply
Sales and Operations Coordinator
BoxSafe Storage —Bournemouth
- From £13 an hour
- Full-time
- Hospitality
- Sales
- Social media management
Quick apply
Apprentice Hire & Sales Coordinator
GAP Group —Portsmouth
- £16,224 - £17,860 a year
- Full-time
- Sales
- IT
- Communication skills
- Annual leave

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Customer Care Coordinator (Maternity Cover) Southampton (On-site)
The Swatch Group (UK) Limited —Southampton
Deliver accurate and helpful information, advice, and guidance to customers via phone and email, aiming to resolve queries at the first point of contact.

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customer support coordinator jobs near southampton, ham

Service Desk Co-ordinator

Trane Technologies -
Southampton

Apply Now

Job details

Full-time
14 days ago

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

On-Site (5 days)

Position Overview:

The Service Coordinator is responsible for providing exceptional customer service and support. This role plays a crucial role in scheduling service technicians’ workload and support the coordination of customers’ needs and expectations. The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational processes.

Key Responsibilities:

Customer and Technician Support:

A proactive approach on dealing with high volume incoming calls.
Schedule technician work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads.
Build and maintain strong relationships with customers, acting as a trusted point of contact.
Collaboration with Service, Sales, and Operations Team: Establish strong communication channels to share key customer insights.
Ensure invoices are processed timely, within approval and target limits that have been agreed across departments.
Reporting and Analysis: Generate regular reports on completed invoiced work orders.
Customer Relationship Management: Foster strong relationships with customers through exceptional customer service.
Support service technicians and ensure appropriate team cover across regional service desk at peak times.
Communications with supervisors, technicians, and customers on updates and to drive continuous improvement.

Internal Controls and Administration:

Proven experience in a customer care or service support role.
Strong knowledge of customer service principles.
Excellent interpersonal skills, with the ability to motivate technicians to deliver customer experiences
Effective communication skills
Knowledge of processing invoices and Purchase Orders within levels of authority limits
Analytical thinking and problem-solving abilities.
Proficiency in using customer service software, and MS Office Suite.

Skills and Capabilities:

Knowledge of manufacturing industry an advantage
People and communication skills with a positive mindset
Able to work with minimal supervision.
Proficient in using Microsoft Office Suite.
Knowledge of Inspire systems, however, training can be given.
Right to Work status confirmed for Country of application.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Apply Now

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customer support coordinator jobs in southampton, ham

Service Desk Co-ordinator

Customer Care Coordinator (Maternity Cover) Southampton (On-site)

Internal Service Coordinator

Care Co-ordinator (Receptionist)

Service Coordinator / Administrator

Events Co- Ordinator / Office Assistant

Sales Support Co-ordinator

Event & Group Sales Coordinator

Project Coordinator

Sales Support Coordinator - Part Time

Office Co-ordinator (New Milton)

Office and Showroom Coordinator

Sales and Operations Coordinator

Apprentice Hire & Sales Coordinator

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