Dispatcher Work, Jobs in Southampton (with Salaries)

Service Desk Co-ordinator
Trane Technologies —Southampton
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Dispatcher
Veezu —Portsmouth
- Full-time
- Customer service
- Continuous improvement
- Computer skills
Shipping & Receiving Coordinator
Parker Hannifin Corporation —Fareham
- Full-time
- Free parking
- Employee assistance programme
Operations Assistant
WP Group —Hythe
- £28,000 - £35,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Transport Coordinator
Cleansing Service Group Limited —Botley
- £30,000 - £36,000 a year
- Full-time
- Salesforce
- Organisational skills
- Office experience
- Employee discount
- Referral programme
Quick apply
Shipping Coordinator
Domo Tactical Communications —Whiteley
- Communication skills
- Annual leave
- Employee assistance programme
Administrator
Mountjoy —Fareham
- £29,174 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
- Life insurance
Helpdesk Scheduler
Emcor —Chandlers Ford
- £30,869 a year
- Overtime
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
2d
Rail Replacement Coordinator
First Bus —Fareham
- £14.89 an hour
- Weekend availability
- Customer service
- Employee assistance programme
- Employee discount
Fleet Coordinator
J&B Hopkins —Fareham
- £28,500 a year
- Monday to Friday
- Microsoft Office
- Administrative experience
- Time management
- Annual leave
- Employee assistance programme
Quick apply
2d
Scheduler
Mitie —Wickham
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Installations Coordinator
Chimflue Ltd —Andover
- From £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Analysis skills
- Free parking
Quick apply
2d
Transport Admin
GXO Logistics —Andover
- £28,681.38 a year
- Full-time
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Service Coordinator / Administrator
Workshop Recruitment —Fareham
- £29,100 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Life insurance
10d
Scheduler
Elite South Ltd —West Southbourne
- From £12.71 an hour
- Part-time
- Maintenance
- Administrative experience
- Organisational skills
Quick apply
Transport Operations Clerk
Booker Group —Fareham
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
8d
Service Controller
British Red Cross —Winchester
- £25,541 - £27,200 a year
- Hybrid work
- Customer service
- Word processing
- Driving
- Annual leave
- Flexitime
7d
Courier Service Specialist
Evri —Southampton
- £28,000 - £32,000 a year
- Driving
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Hire Desk Controller
Mabey Hire —Romsey
- Full-time
- Customer service
- IT
Quick apply
14d
Service Scheduler
Correct Contract Services Ltd —Andover
- £29,000 - £32,000 a year
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
1d

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Service Desk Co-ordinator

Trane Technologies -
Southampton

Apply Now

Job details

Full-time

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

On-Site (5 days)

Position Overview:

The Service Coordinator is responsible for providing exceptional customer service and support. This role plays a crucial role in scheduling service technicians’ workload and support the coordination of customers’ needs and expectations. The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational processes.

Key Responsibilities:

Customer and Technician Support:

A proactive approach on dealing with high volume incoming calls.
Schedule technician work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads.
Build and maintain strong relationships with customers, acting as a trusted point of contact.
Collaboration with Service, Sales, and Operations Team: Establish strong communication channels to share key customer insights.
Ensure invoices are processed timely, within approval and target limits that have been agreed across departments.
Reporting and Analysis: Generate regular reports on completed invoiced work orders.
Customer Relationship Management: Foster strong relationships with customers through exceptional customer service.
Support service technicians and ensure appropriate team cover across regional service desk at peak times.
Communications with supervisors, technicians, and customers on updates and to drive continuous improvement.

Internal Controls and Administration:

Proven experience in a customer care or service support role.
Strong knowledge of customer service principles.
Excellent interpersonal skills, with the ability to motivate technicians to deliver customer experiences
Effective communication skills
Knowledge of processing invoices and Purchase Orders within levels of authority limits
Analytical thinking and problem-solving abilities.
Proficiency in using customer service software, and MS Office Suite.

Skills and Capabilities:

Knowledge of manufacturing industry an advantage
People and communication skills with a positive mindset
Able to work with minimal supervision.
Proficient in using Microsoft Office Suite.
Knowledge of Inspire systems, however, training can be given.
Right to Work status confirmed for Country of application.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Apply Now

Refine Your Search

dispatcher jobs in southampton

Service Desk Co-ordinator

Dispatcher

Shipping & Receiving Coordinator

Operations Assistant

Transport Coordinator

Shipping Coordinator

Administrator

Helpdesk Scheduler

Rail Replacement Coordinator

Fleet Coordinator

Scheduler

Installations Coordinator

Transport Admin

Service Coordinator / Administrator

Scheduler

Transport Operations Clerk

Service Controller

Courier Service Specialist

Hire Desk Controller

Service Scheduler

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