Patient experience manager Work, Jobs in Southfields, Gtl (with Salaries)

Patient Experience Coordinator
The MOLE Clinic Ltd —London
- £30,831.18 a year
- Full-time
- GP surgery experience
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Change Manager
Communitas Clinics —Croydon
- Up to £40,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
10d
Regional Business Manager
Banning Dental Group —London
- Up to £60,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Employee discount
Quick apply
9d
Head of Dispensary Operations
Pharmacierge —London
- From £60,000 a year
- Full-time
- Annual leave
- Employee discount
Quick apply
Treatment Coordinator
Invisiblebraces4u —Mottingham
- £300 - £450 a day
- Sales
- Free parking
Quick apply
14d
Services Manager
Communitas Clinics —Croydon
- £48,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree
- Sick pay
Quick apply
10d
Resident Liaison Officer
Equans —Croydon
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
- Employee discount
Estates Manager
HCA International —London
- Up to £65,000 a year
- Full-time
- Hospital
- Engineering
- Organisational skills
- Employee discount
Assistant Property Manager
SHW —London
- £28,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Presentation skills
- Health & wellbeing programme
- Life insurance
Quick apply
People Partner
CoMind —London
- £68,800 - £103,000 a year
- Full-time
- Employee assistance programme
- Employee discount
11d
Donor Experience & Stewardship Manager
The Royal Free Charity —London
- £39,000 - £43,000 a year
- Full-time
- Hybrid work
- Project management
- IT
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Property Manager - Residential
SHW —Croydon
- £34,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Health & wellbeing programme
- Life insurance
Quick apply
Senior Scientific Engagement & Program Manager
Novartis —London
- £53,532.50 - £99,417.50 a year
- Full-time
- Hybrid work
- Doctoral degree
- English
- Master's degree
Operations Support
Cora Health —London
- Up to £30,000 a year
- Full-time
- Remote
- Customer service
- Analysis skills
- Travel
- Employee assistance programme
Patient Support Executive
CREATE Fertility —London
- £30,784 a year
- Full-time
- Sales
- Customer service
- Organisational skills
Quick apply
4d
Assistant Manager- NHS Community Service
The Gynaecology Partnership Ltd —St Albans
- From £17 an hour
- Weekend availability
- Management
- Microsoft Office
- Supervising experience
Quick apply
10d
General Manager - Patient Support Centre
Spire Healthcare —Brentwood
- Full-time
- Management
8d
Cleaning Company Manager - Part Time
We Clean (Cleaning Co) Ltd —Twickenham
- £800 - £1,500 a month
- Part-time
- Up to 50% travel
- English
- Supervising experience
Quick apply
9d
Deputy Care Navigation Manager
Clapham Family Practice —London
- £33,300 a year
- Full-time
- GP surgery experience
- Administrative experience
- Supervising experience
Quick apply
1d
Healthcare Project Co-Ordinator
Apodi ltd —Maidenhead
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
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patient experience manager jobs near southfields, gtl

Patient Experience Coordinator

The MOLE Clinic Ltd -
London

Quick apply

Job details

Permanent | Full-time
£30,831.18 a year

Benefits

Free flu jabs
Annual leave
Company pension
Private medical insurance
Employee discount
Referral programme
Sick pay

Qualifications

GP surgery experience
Microsoft Office
Organisational skills
Leadership
Office experience

Full job description

Job Title: Patient Experience Coordinator

Starting Salary: £30,831.18 per annum FTE plus Monthly Bonuses (around £2,500 pa FTE)

Experience: Experience in customer facing role is essential, in private healthcare setting desirable

Start Date: June 2026

About The MOLE Clinic

The MOLE Clinic is one of the UK's leading providers of skin cancer screening and mole removal, with clinics across London and the South East. We hold a CQC Good rating, use the latest diagnostic technology, and work with some of the country's most respected dermatologists and plastic surgeons.

Our patients come to us at a vulnerable moment. They may be worried. They deserve a first-class experience from the moment they walk through the door — and that's where you come in.

The Role

As a Patient Experience Coordinator, you are the face of The MOLE Clinic. You set the tone for every patient's visit — from their first phone call to the moment they leave the clinic — and you take personal ownership of the standard of care they receive.

This is a role for someone who understands that exceptional patient experience isn't incidental to a private clinic's success; it's central to it. You'll work closely with the Clinic Manager and Assistant Clinic Manager, keeping daily operations running smoothly while ensuring every patient interaction reflects the professionalism and warmth The MOLE Clinic is known for.

This role suits people who've built their career around delivering genuinely high standards — whether in private healthcare, premium hospitality, or another environment where the quality of the human interaction matters.

What You'll Do

Own the patient experience end-to-end — welcoming, guiding, and supporting patients throughout their visit
Manage appointment bookings and patient queries by phone, email, and in person
Process payments and invoices accurately
Maintain clinical records and support stock management
Support the clinic management team with day-to-day operations
Uphold confidentiality, compliance, and the high standards expected in a CQC-registered clinic

What We're Looking For

We care about attitude as much as experience. The right person instinctively understands that patients in a private healthcare setting expect more — and delivers it without being asked.

Essential:

Proven experience in a customer-facing or patient-facing role where standards were high
Genuinely warm and professional manner — in person and on the phone
Strong organisational skills; you can manage competing priorities without dropping the ball
Comfortable with administration, systems, and attention to detail
Calm under pressure and solutions-focused

Desirable:

Experience in a private clinic, GP practice, or other healthcare environment
Familiarity with medical booking or practice management software
Proficiency in Microsoft Office

If you're coming from an NHS background and looking to move into private healthcare, you're welcome to apply — but please be aware that the pace, patient expectations, and commercial environment are distinct. We're looking for people who are energised by that difference.

What We Offer

Salary: Competitive salary
Bonus: Monthly performance bonus (approx. £2,500 per year FTE)
Annual leave: 25 days plus bank holidays — and your birthday off
Private Medical Insurance from day one
Company pension scheme
Company sick pay
Friends and family discount on treatments
Employee referral scheme
Eyecare vouchers and annual flu vaccination

Our Culture

We're a growing business in a national expansion phase. We're looking for people who want to grow with us — who bring energy, take ownership, and genuinely care about the patients they serve. Patient Experience Coordinators who demonstrate initiative and leadership have a natural path into senior and management roles as we open new clinics.

How to Apply

Please apply with your CV and a short note explaining why this role appeals to you and what you'd bring to The MOLE Clinic team. Applications without a covering note will not be progressed.

The MOLE Clinic is an equal opportunities employer. We welcome applications from all qualified candidates regardless of background.

Job Types: Full-time, Permanent

Pay: £30,831.18 per year

Benefits:

Company pension
Employee discount
Free flu jabs
Private medical insurance
Referral programme
Sick pay

Application question(s):

How long is your notice period?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

patient experience manager jobs in southfields, gtl

Patient Experience Coordinator

Change Manager

Regional Business Manager

Head of Dispensary Operations

Treatment Coordinator

Services Manager

Resident Liaison Officer

Estates Manager

Assistant Property Manager

People Partner

Donor Experience & Stewardship Manager

Property Manager - Residential

Senior Scientific Engagement & Program Manager

Operations Support

Patient Support Executive

Assistant Manager- NHS Community Service

General Manager - Patient Support Centre

Cleaning Company Manager - Part Time

Deputy Care Navigation Manager

Healthcare Project Co-Ordinator

I want to receive the latest job alerts for patient experience manager in southfields, gtl

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