Information officer Work, Jobs in Southport, Msy (with Salaries)

Compliance and Investigations Officer
Open Awards —Liverpool
- £30,660 a year
- Full-time
- Hybrid work
- Bachelor's degree
Quick apply
6d
Virtual School Education Officer
Liverpool City Council —Liverpool
- £35,412 - £39,862 a year
- Hybrid work
- Communication skills
- School
- Employee assistance programme
4d
Marketing Officer
AKS Lytham —Lytham St. Annes
- £26,091 - £32,274 a year
- Weekend availability
- Social media management
- Communication skills
- School
- Employee discount
Assessment and Prevention Officer
Liverpool City Council —Liverpool
- £35,412 - £39,862 a year
- Employee assistance programme
12d
Senior Planning Officer
Liverpool City Council —Liverpool
- £40,777 - £46,142 a year
- Employee assistance programme
7d
Out of Hours Homeless Advice & Prevention Officer
Liverpool City Council —Liverpool
- £31,022 - £35,412 a year
- Part-time
- Hybrid work
- Employee assistance programme
7d
Executive Support Officer
West Lancashire Borough Council —Ormskirk
- £28,598 - £31,022 a year
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Annual leave
9d
Child's Voice and Creative Participation Officer
Liverpool City Council —Liverpool
- £40,777 - £46,142 a year
- Communication skills
- Employee assistance programme
11d
Revenues & Benefits Systems & Compliance Support Officer
West Lancashire Borough Council —Ormskirk
- £32,061 - £33,699 a year
- Full-time
- Organisational skills
- Communication skills
- Tax experience
- Annual leave
Student Administration Officer (multiple opportunities)
Southern Cross University —University
- £75,500 - £81,079 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
3d
SCHOOL BUSINESS SUPPORT OFFICER
Lancashire County Council —Burscough
- £28,142 - £32,061 a year
- Part-time
- Microsoft Word
- Oracle
- English
6d
Administration Officer (Band 6 / AO)
Health and Safety Executive —Bootle
- £28,499 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Housing Support Officer| Permanent| Full-Time
Lancashire County Council —Preston
- £28,142 - £32,061 a year
- Full-time
- Hybrid work
- Data analysis skills
- Microsoft Office
- Analysis skills
9d
SCHOOL BUSINESS SUPPORT OFFICER 4
Lancashire County Council —Burscough
- £28,142 - £32,061 a year
- Part-time
- IT
- School
- Office experience
12d
Communications Officer
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust —Wigan
- £32,073 - £39,043 a year
- Full-time
- English
Technology Delivery Manager
Home Office —Liverpool
- £53,850 - £56,850 a year
- Full-time
- Oracle
- ERP systems
- English
- Annual leave
10d
HMP Kirkham HM Learning and Capability
Ministry of Justice —Kirkham
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
9d
Tribunal and Complaints Officer
Civic Recruitment Limited —Liverpool
- £75,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Revenues & Benefits Systems & Compliance Lead Officer
West Lancashire Borough Council —Ormskirk
- £44,075 - £47,181 a year
- Full-time
- Leadership
- Communication skills
- Tax experience
- Annual leave
Apprenticeship Engagement HR Support Apprentice
Department for Work and Pensions —Blackpool
- £32,137 a year
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- English
- Annual leave
- Employee assistance programme
4d

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Compliance and Investigations Officer

Open Awards
Liverpool

Quick apply

Job details

Permanent | Full-time
£30,660 a year
6 days ago

Benefits

Company pension

Qualifications

Compliance management
Quality assurance
Bachelor's degree
Document review
A Level

Full job description

The Compliance and Investigations Officer will review applications for reasonable adjustments and investigate errors, incidents and other matters which may affect learners, assessment delivery, qualification outcomes or regulatory compliance. The role will ensure that decisions are fair, evidence-based, timely, clearly recorded and made in line with policies and regulatory requirements.

FUNCTIONS OF THE POST:

To review, assess and make recommendations or decisions on applications for reasonable adjustments in line with Open Awards policies, regulatory requirements and equality duties.
To ensure reasonable adjustment decisions maintain the validity, reliability and integrity of assessments while supporting fair access for learners.
To investigate errors, allegations of maladministration, malpractice, assessment irregularities and other incidents affecting assessment delivery or learner outcomes.
To produce clear investigation records, findings and recommendations, including corrective and preventative actions where required.
To identify trends and risks to propose and implement effective improvements.

MAIN DUTIES AND RESPONSIBILITIES:

Reasonable Adjustments

Manage reasonable adjustment applications and related queries, ensuring responses are made within agreed service standards.
Review evidence submitted by providers and assess whether it is appropriate, current and sufficient to support each request.
Make fair, consistent and evidence-based decisions, escalating complex or high-risk cases where required.
Ensure approved adjustments are proportionate, practicable and do not compromise assessment standards, validity or reliability.
Communicate decisions clearly to providers, including any conditions, alternatives or reasons where requests are declined.
Maintain accurate records of applications, decisions, evidence and correspondence,
Support providers and colleagues to understand evidence requirements, timelines and good practice.
Identify opportunities to improve accessibility, consistency and the customer experience in the delivery, assessment and award of Open Awards products and services.

Investigations

Undertake short notice reviews of providers and contribute to the ongoing review and development of short notice review procedures, guidance, templates and training materials.
Review provider errors, allegations of maladministration and malpractice, assessment irregularities or breaches of Open Awards requirements.
Review applications for special considerations in line with Open Awards policy and processes.
Gather and evaluate evidence from providers, learners, internal systems, assessment records and relevant colleagues.
Request written statements or further information from providers and other stakeholders as required.
Maintain impartiality, confidentiality and accurate audit trails throughout the investigation process.
Escalate serious, complex or regulatory-risk matters in line with internal procedures.
Produce investigation outcomes and support effective resolution:
Identify recurring issues and contribute to improvements in provider guidance, training, monitoring and quality assurance.

Compliance, Data and Reporting

Monitor, collate, analyse and report on activity relating to reasonable adjustments and investigations, including:
Volumes, themes and timeliness of reasonable adjustment applications.
Error, incident and investigation trends.
In conjunction with colleagues, the effectiveness of actions and mitigations placed following investigations.
Risks to learners, assessment delivery, standards or regulatory compliance.
Recommendations for improvements to processes, guidance, systems or provider support.
Ensure data relating to reasonable adjustments and investigations is complete, accurate and maintained in accordance with Open Awards policies:
Maintain accurate records in Open Awards systems, including Quartz and other relevant platforms.
Undertake regular monitoring and audit activity to check data accuracy and completeness.
Provide reports and information to support internal quality assurance, standardisation, regulatory activity and continuous improvement.
Handle sensitive personal data in accordance with data protection requirements.

Guidance and Training

Ensure published guidance and internal procedures relating to short notice reviews, reasonable adjustments, errors and investigations remain accurate, current and compliant with regulatory requirements, including operational guidance, templates and training materials for providers and colleagues.
Work collaboratively with teams across Open Awards to ensure that reasonable adjustment and investigation processes are understood and applied consistently.

This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing.

Pay: £30,660.00 per year

Benefits:

Company pension

Education:

A-Level or equivalent (preferred)

Experience:

Compliance management: 1 year (preferred)
Document review: 1 year (preferred)

Work Location: Hybrid remote in Liverpool L24 8RN

Quick apply

Refine Your Search

information officer jobs in southport, msy

Compliance and Investigations Officer

Virtual School Education Officer

Marketing Officer

Assessment and Prevention Officer

Senior Planning Officer

Out of Hours Homeless Advice & Prevention Officer

Executive Support Officer

Child's Voice and Creative Participation Officer

Revenues & Benefits Systems & Compliance Support Officer

Student Administration Officer (multiple opportunities)

SCHOOL BUSINESS SUPPORT OFFICER

Administration Officer (Band 6 / AO)

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SCHOOL BUSINESS SUPPORT OFFICER 4

Communications Officer

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HMP Kirkham HM Learning and Capability

Tribunal and Complaints Officer

Revenues & Benefits Systems & Compliance Lead Officer

Apprenticeship Engagement HR Support Apprentice

I want to receive the latest job alerts for information officer in southport, msy

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