Aftersales manager Work, Jobs in Sparkhill, Wmd (with Salaries)

Aftersales Manager
Sutton Park Motor Company Limited —Stourbridge
- From £34,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
- Sick pay
Quick apply
Aftersales Manager
Listers —Nuneaton
- £60,000 a year
- Full-time
- Leadership
- Health & wellbeing programme
- Employee discount
Assistant Aftersales Manager
TrustFord —Birmingham
- Hotel
- Annual leave
- Employee discount
Quick apply
Service Advisor
Sutton Park Motor Company Limited —Sutton Coldfield
- From £28,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Employee discount
- Sick pay
Quick apply
14d
Customer Service & Sales Advisor
Stellantis &You —Birmingham
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
2d
Aftersales BDM
Volvo Group —Tipton
- Up to £40,000 a year
- Sales
- Microsoft Office
- Business development
Product Manager
Pinewood.AI —Solihull
- Full-time
- Hybrid work
- Azure
- Sales
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Ownership Experience Manager – Customer Community & Loyalty
Lotus UK —Coventry
- Full-time
- Travel
- Communication skills
- Employee discount
General Manager - Hyundai
Johnsons Cars —Coventry
- £60,000 a year
- Full-time
- Sales
- Leadership
- Employee discount
- Referral programme
General Manager - Skoda
Johnsons Cars —Wolverhampton
- £60,000 a year
- Full-time
- Sales
- Leadership
- Employee discount
- Referral programme
14d
Customer Retentions Specialist
Paul Rigby Group —Birmingham
- £28,089.10 - £32,000.00 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
Quick apply
Customer Experience Manager
Allgrounder Outdoor and Mobility Services —Coventry
- £36,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Life insurance
- Sick pay
Quick apply
7d
Automotive Manager Level 1 Team
MSX International —Coventry
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Assistant Service Manager
Steven Eagell Limited —Wolverhampton
- Organisational skills
- Automotive diagnostics
- Leadership
- Annual leave
- Employee discount
Quick apply
10d
Executive Support Manager (L3) | Stellantis
Calex UK —Coventry
- £30,000 a year
- Full-time
- Management
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
8d
Aftersales Supervisor - Suzuki
Johnsons Cars —Cannock
- Full-time
- Leadership
- Annual leave
- Employee discount
Retail Marketing Manager
Lotus UK —Coventry
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
- Employee discount
BMW Service Manager
Sytner Group —Worcester
- Weekend availability
- Leadership
Parts Business Manager - 12 month contract
Lotus UK —Coventry
- Microsoft Excel
- English
- Bachelor's degree
Parts Advisor - Birmingham VWCV
Swansway Garages —Birmingham
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount

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Aftersales Manager

Sutton Park Motor Company Limited
Stourbridge

Quick apply

Job details

Permanent | Full-time
From £34,000 a year

Benefits

Company car
Company pension
Company events
Employee discount
Sick pay

Qualifications

Driving Licence
Management
Customer service
GCSE
Microsoft Office
Organisational skills
Leadership
Communication skills
Retail sales
Time management

Full job description

Sutton Park Motor Company Ltd is seeking an ambitious, experienced, and driven Aftersales Manager to lead our successful Renault & Dacia Aftersales team in Stourbridge.

This is an exciting opportunity for a motivated automotive professional with a proven track record in Aftersales leadership, customer service excellence, and departmental performance management. Reporting directly to our Group Service and Parts Managers, you will be responsible for leading a busy and professional Aftersales Department, ensuring outstanding customer satisfaction while driving profitability and operational efficiency.

The Role

As Aftersales Manager, you will lead by example, inspiring and developing your team of Aftersales Advisors and Technicians to achieve exceptional results. You will be responsible for the day-to-day management of the Workshop and Aftersales operation, ensuring maximum productivity, high levels of customer satisfaction, and achievement of departmental targets and KPIs.

This role requires a hands-on leader who can motivate a team, manage performance, and deliver a first-class customer experience at every stage of the customer journey.

Key Responsibilities

Maximise customer satisfaction by delivering an exceptional customer experience.
Manage the daily operation of the Workshop and Service Reception.
Drive workshop productivity and technician efficiency.
Support Aftersales Advisors in achieving upselling and customer retention targets.
Monitor departmental performance against budgets and KPIs, implementing improvement plans where required.
Ensure compliance with manufacturer standards and company processes.
Develop and maintain a positive, high-performing team culture.
Identify training and development opportunities for team members.

About You

To be successful in this role, you will have:

Previous experience as an Aftersales Manager, Service Manager, or similar leadership role within the automotive industry.
A proven track record of delivering strong Aftersales performance and customer satisfaction results.
Excellent leadership, coaching, and people management skills.
Experience managing budgets and KPIs.
A customer-focused approach with a passion for delivering service excellence.
Excellent organisational and communication skills.
The ability to work effectively in a fast-paced dealership environment.
A full UK driving licence.

What We Offer

Competitive basic salary and uncapped bonus scheme with OTE in excess of £45,000+ per annum.
Manufacturer and internal training programmes.
Excellent career development opportunities within a growing dealer group.
Supportive and professional working environment.
Opportunity to work with leading automotive brands Renault & Dacia.

About Sutton Park Motor Company Ltd

Sutton Park Motor Company Ltd is one of the Midlands' leading privately owned motor dealer groups, proudly serving customers across Staffordshire, Warwickshire, and the West Midlands for over 30 years.

Operating across seven sites representing Kia, Renault, and Dacia, we are passionate about creating an environment where every colleague feels valued, respected, and supported. We invest heavily in training and development, helping our teams build rewarding and successful careers.

We celebrate success, encourage progression, and believe our people are the key to our continued growth and reputation.

If you have the skills, experience, and ambition to lead a successful Aftersales operation, we would love to hear from you. Apply today and take the next step in your automotive career with Sutton Park Motor Company Ltd.

Job Types: Full-time, Permanent

Pay: From £34,000.00 per year

Benefits:

Company car
Company events
Company pension
Employee discount
Sick pay

Experience:

Managerial: 3 years (required)
Automotive Aftersales: 4 years (required)

Licence/Certification:

Full clean UK driving licence (required)

Work Location: In person

Quick apply

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