Complaints manager Work, Jobs in Springfield, Lan (with Salaries)

Property Manager (Maternity Cover - 18 Months)
M&A Properties —Wigan
- £34,500 - £38,000 a year
- Weekend availability
- Supervising experience
- Travel
- In-person
- Free parking
Quick apply
Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Store Manager
Aldi —Chorley
- £52,910 - £69,000 a year
- Annual leave
Deputy General Manager (Full Time)
The Horns Inn at Churchtown —Preston
- £35,980 - £37,010 a year
- Weekend availability
- Hospitality
- Management
- Hotel
- Employee discount
Quick apply
Client Manager - Events
Showforce —Liverpool
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Site Operations Manager- Preston
Dunsters Farm —Preston
- Presentation skills
- Continuous improvement
- Food service
- Free parking
- Health & wellbeing programme
Quick apply
13d
Senior Property Manager
North Property Group —Manchester
- £32,000 a year
- Full-time
- Maintenance
- Data entry
- In-person
Quick apply
Contact Centre Quality Assessor
ENWL —Preston
- £37,670.52 - £44,188.56 a year
- Annual leave
- Employee assistance programme
8d
Housing Manager
Granville Community Homes —Blackpool
- £38,000 - £45,000 a year
- Full-time
- Team management
- Driving
- IT
Quick apply
12d
Quality Manager – Quality Assurance & Continuous Improvement
Altus Science Limited —Runcorn
- £42,000 - £58,000 a year
- Full-time
- Management
- Analysis skills
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
6d
Hotel Operations Manager
The Midland Hotel Manchester —Manchester
- From £5,000 a month
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Health & wellbeing programme
- Relocation assistance
Quick apply
1d
Operations Manager
Wire and Sky —Manchester
- £38,000 - £42,000 a year
- Weekend availability
- Sales
- Customer service
- IT
Quick apply
7d
Hospital Operations Manager
Ramsay Health Care UK —Manchester
- From £6,500 a month
- Full-time
- Management
- In-person
- Relocation assistance
- Life insurance
Quick apply
1d
Shift Manager
Five Guys UK —Bolton
- £32,470 a year
- Weekend availability
- Management
- IT
- Leadership
- Annual leave
- Employee assistance programme
Assistant Night Manager - 19:00 Start Monday to Friday
Clarke Transport —Leigh
- £41,865 a year
- Full-time
- Management
- Supervising experience
- In-person
- Free parking
- Store discount
Quick apply
3d
Customer Service Manager
NSG Group —Ormskirk
- Up to £53,000 a year
- Full-time
Quick apply
Practice Manager
The Dental Cafe —Liverpool
- £38,000 - £48,000 a year
- Part-time
- Sales
- Customer service
- No experience needed
- Profit sharing
- Employee discount
Quick apply
6d
QA Manager
Simpsons Beverages —Blackpool
- £40,000 - £50,000 a year
- Full-time
- Laboratory experience
- Quality control
- Organisational skills
- Profit sharing
- Annual leave
Quick apply
1d
Children's Residential Responsible Individual
Prosperity Children's Services —Accrington
- From £65,000 a year
- Full-time
- Management
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
6d
General Manager
Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott —Preston
- Up to £47,000 a year
- Full-time
- Hospitality
- Hotel
- Hotel experience
- Employee discount

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complaints manager jobs near springfield, lan

Property Manager (Maternity Cover - 18 Months)

M&A Properties -
Wigan

Quick apply

Job details

Full-time
£34,500 - £38,000 a year

Benefits

Free parking
Company pension

Qualifications

Driving Licence
Facilities management
Supervising experience
Leadership
Communication skills
Property management
Negotiation
Time management

Full job description

Job Description

Job Title: Property Manager (Maternity Cover - Fixed-term maternity cover contract, expected duration up to 18 months)

Location: In Person - Head Office (WN1 2DN)

Hours: Full Time - Typically Monday to Friday (With occasional evening or weekend work required for viewings, inspections, or client meetings)

Salary: £38,000 per annum plus discretionary bonus scheme

We are looking for an experienced and motivated individual to oversee and manage a portfolio of 120 residential and commercial properties, ensuring high standards of service delivery, legal compliance, tenant satisfaction, and asset performance. The Property Manager will be responsible for all aspects of the lettings process, property management coordination, landlord relations, tenant engagement, and commercial occupancy management.

Key ResponsibilitiesPortfolio Management

Manage a mixed portfolio of 120 residential and commercial properties.
Ensure properties are let efficiently, minimising void periods and maximising rental income.
Conduct regular portfolio reviews and provide recommendations to landlords on rental values, property improvements, and market trends.
Monitor tenancy and lease expiry dates.
Line management of Lettings Administrator and co-ordination of the maintenance team.

Lettings & Tenant Management

Oversee the marketing of vacant properties across relevant platforms.
Manage applicant enquiries, viewings, tenant referencing, and right-to-rent checks.
Negotiate tenancy agreements, lease terms, and rent reviews.
Maintain positive relationships with tenants and act as the primary point of contact for tenancy-related matters.
Resolve tenant disputes and complaints professionally and efficiently.

Landlord & Client Relations

Build and maintain strong relationships with commercial property lease holders.
Provide regular updates through weekly reports to line manager and directors. For example, team performance, occupancy levels, maintenance issues, and market conditions.

Property Maintenance & Compliance

Ensure all residential and commercial properties comply with current legislation, including gas safety, electrical safety, EPC requirements, smoke and carbon monoxide regulations, and deposit protection.
Monitor compliance requirements for residential and commercial properties, including health and safety obligations, fire safety regulations, and lease compliance.

Financial Management

Responsible for rent collection and arrears management.
Responsible for service charge and maintenance expenditure where applicable.
Prepare rental income reports and occupancy statistics.
Assist with budgeting and forecasting for managed properties.
Authorise invoices and contractor payments within agreed limits.

Team Leadership

Supervise and support the lettings administrator.
Provide training and guidance to ensure consistent service standards.
Developing processes to improve efficiency and customer satisfaction.

Compliance & Risk Management

Maintain up-to-date knowledge of residential and commercial property legislation.
Ensure company procedures comply with relevant property, landlord, tenant, and consumer regulations.
Manage risk by maintaining accurate property records and documentation.
Support audits and compliance inspections as required.
Ensure personal data is handled in accordance with UK GDPR and Data Protection Act requirements.

Key Skills & ExperienceEssential

Proven experience in managing a substantial portfolio of residential and commercial property lettings.
Strong working knowledge of UK landlord and tenant legislation, Renters Rights Act and associated residential tenancy reforms.
Excellent communication and negotiation skills.
Strong organisational and time-management abilities.
Ability to manage multiple priorities effectively while maintaining attention to detail and quality.
Proficiency in property management software and Google.
Full driving licence and ability to travel between managed properties.

Desirable

ARLA Propertymark qualification or equivalent.
Experience managing both residential tenancies and commercial leases.
Knowledge of service charge administration and facilities management.
Team leadership or supervisory experience.

Key Performance Indicators (KPIs)

Success in this role will be measured through:

Occupancy levels and reduction of void periods across the managed portfolio.
Rent collection performance and effective arrears management.
Achievement of statutory and regulatory compliance requirements.
Tenant and landlord satisfaction and retention.
Timely response to tenant, landlord and maintenance enquiries.
Portfolio profitability and retention of management instructions.
Delivery of property inspections and management reporting within agreed timescales.
Accuracy and completeness of property records and documentation.
Successful management of commercial lease events, including rent reviews and lease renewals.

Pay: £34,500.00-£38,000.00 per year

Benefits:

Company pension
Free parking

Ability to commute/relocate:

Wigan WN1 2DN: reliably commute or plan to relocate before starting work (preferred)

Experience:

Property management: 3 years (required)

Work authorisation:

United Kingdom (required)

Location:

Wigan WN1 2DN (preferred)

Work Location: In person

Quick apply

Refine Your Search

complaints manager jobs in springfield, lan

Property Manager (Maternity Cover - 18 Months)

Head of Customer Experience

Store Manager

Deputy General Manager (Full Time)

Client Manager - Events

Site Operations Manager- Preston

Senior Property Manager

Contact Centre Quality Assessor

Housing Manager

Quality Manager – Quality Assurance & Continuous Improvement

Hotel Operations Manager

Operations Manager

Hospital Operations Manager

Shift Manager

Assistant Night Manager - 19:00 Start Monday to Friday

Customer Service Manager

Practice Manager

QA Manager

Children's Residential Responsible Individual

General Manager

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