Customer success manager Work, Jobs in St Albans Al2 (with Salaries)

Enterprise Customer Success Manager (UK)
Askable —London
- Annual leave
Customer Success Manager (CSM)
Test Partnership —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- In-person
- Work from home
Quick apply
Customer Success Manager
Plain —London
- £180,000 - £215,000 a year
- Full-time
- Hybrid work
- Sales
- APIs
Manager of Renewals -EMEA
Varonis —London
- Sales
- Contracts
- Leadership
Manager, Customer Success
Anthropic —London
- £165,000 - £195,000 a year
- Hybrid work
- Management
- Bachelor's degree
- Contracts
- Flexible schedule
Founding Customer Success Manager
GP Automate —London
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Sales
- GP surgery experience
- Driving
Quick apply
2d
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
12d
Customer Success Manager
SCOR —London
- Spanish
- Project management
- Bachelor's degree
Senior Customer Success Manager
Insurity —London
- £48,000 - £88,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Referral programme
Quick apply
Account Manager
Varonis —London
- Microsoft Outlook
- Sales
- Salesforce
Customer Success Manager
Spruce —London
- £50,000 - £72,000 a year
- Full-time
- Hybrid work
Quick apply
12d
Customer Success Manager
Mimecast —London
- £44,000 - £66,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Leadership
10d
Customer Success Manager
Emburse —London
- £63,000 - £70,000 a year
- Full-time
- Spanish
- Analysis skills
- Bachelor's degree
3d
Customer Success Manager (B2B SaaS)
NextStep —London
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- Human resources
Quick apply
10d
Customer Success Manager
Esri UK —Aylesbury
- From £39,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Leadership
- Health & wellbeing programme
- Work from home
Quick apply
6d
Customer Success Manager, EMEA
Vercel —London
- £102,500 - £127,500 a year
- Full-time
- Remote
- JavaScript
- Work from home
Customer Success Manager
Cvent —London
- Full-time
- Hybrid work
- Analysis skills
- Travel
- AI
- Work from home
Customer Success Manager
iomart —Cookham
- £37,000 - £50,000 a year
- Full-time
- CRM software
- Management
- Sales
6d
Junior Account Manager (Customer Support)
Socialbear —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Presentation skills
Quick apply
Customer Service & Sales Advisor
Stellantis &You —Hatfield
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
13d

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customer success manager jobs near st albans al2

Enterprise Customer Success Manager (UK)

Askable
London

Apply Now

Job details

Benefits

Annual leave

Qualifications

B2B
SaaS
Account management

Full job description

Heads up! This role is based in-person at our office in Shoreditch, London.

––––––––––––––––––––
About Askable

Askable began in 2017 as an idea scribbled on a sticky note, born out of frustration with clunky, outdated research processes.

We saw teams with great ideas being slowed down by poor access to quality research. So we built a better way. One that gives organisations fast, reliable access to participants, researchers, and insights that actually drive decisions.

Today, Askable partners with some of the world’s most ambitious teams to make research a repeatable, high-impact part of how they work. With offices in Brisbane, London, and Chicago, we help teams everywhere build things that matter.

Our culture

Our culture drives everything we do.

We believe work should be fulfilling, challenging, and meaningful. You won’t just be joining a company. You’ll be joining a team that genuinely cares about what it’s building and how it shows up for each other.

We care so much about culture that we wrote a book about it. Our Culture Book guides how we work, how we make decisions, and the standards we hold ourselves to.

About the role

As an Enterprise Success Manager, you’ll work with Askable’s most strategic customers to help them turn continuous research into real business impact.

This role isn’t about managing relationships or driving usage for its own sake. It’s about helping teams build strong research rhythms, align insights to real decisions, and grow the value they get from Askable over time.

You’ll partner with enterprise research, product, and design teams at organisations like Deliveroo, Monzo, BBC, and Mastercard. You’ll work closely with New Business, Customer Growth, Delivery, and Product to ensure Askable is used in ways that genuinely support your customers’ evolving goals.

At Askable, great Enterprise Success is how growth happens. By creating momentum, confidence, and clarity over time.

What you’ll do

Help customers shape and run research that drives real outcomes for their business
Build and maintain strong research rhythms through Askable Tracks
Align how Askable is used with customers’ changing goals, priorities, and constraints
Enable stakeholders across research, product, design, and leadership to confidently use Askable
Bring a clear point of view on what good research looks like, and challenge customers when needed
Partner with internal teams to ensure work delivered through Askable feels smooth, valuable, and worth repeating
Surface credible growth opportunities grounded in real usage and impact

Experience you’ll have

You’ll likely have:

5+ years’ experience in Customer Success, Account Management, Consulting, or Client Services in a SaaS or B2B environment
Experience managing large, complex enterprise accounts
Confidence leading strategic conversations and influencing senior stakeholders
Experience working in environments where ambiguity, ownership, and judgment are part of the job

Skills & attitude you’ll bring

This isn’t just a relationship role. You’ll bring:

Strategic thinking and commercial awareness
Strong planning and prioritisation across a portfolio of accounts
The confidence to challenge constructively and guide customers toward better outcomes
Empathy, curiosity, and resilience
A genuine interest in research, decision-making, and how teams learn

Perks and benefits

We believe the role itself should be the main draw. Perks are just the icing.

That said, you can expect:

Competitive salary
15 extra days of paid annual leave, our Askable Days
Breakfast on us, every day
Opportunities for international travel, including a trip to Askable HQ in Australia
And more. We’ll share the rest during the interview process

Before you go…

If this role excites you but you don’t tick every box, we still want to hear from you.

We’re committed to building diverse teams and know that great people don’t always match job descriptions perfectly.

Apply Now

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customer success manager jobs in st albans al2

Enterprise Customer Success Manager (UK)

Customer Success Manager (CSM)