Client services Work, Jobs in St Albans Al4 (with Salaries)

Customer Support Advisor
Spreadex Careers —St Albans
- Up to £30,000 a year
- Weekend availability
- Hybrid work
- IT
- Employee discount
2d
Data Administrator - Tronc services
Moore Kingston Smith —St Albans
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
3d
Reach Out Support Coordinator
North Herts & Stevenage CVS —Hatfield
- £29,000 a year
- Weekend availability
- Microsoft Outlook
- Data entry
- IT
- Health & wellbeing programme
- Work from home
Quick apply
14d
Client Services Executive
AFH Financial Group —Bishop's Stortford
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme
14d
Customer Executive
Computacenter —Hatfield
- Sales
- Organisational skills
- Communication skills
Customer Service Advisor
PayPoint —Welwyn Garden City
- £25,510 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Work from home
Quick apply
2d
Funeral arranger/Administrator
Warwick and Peters Ltd —Harpenden
- £10,574.72 - £15,862.08 a year
- Part-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Animal Technician
Pharmidex Pharmaceutical Services LTD —Hatfield
- From £25,000 a year
- Overtime
- Laboratory experience
- In-person
Quick apply
Counsellor
University of Hertfordshire —Hatfield
- £38,784 - £46,049 a year
- Part-time
- Master's degree
- University
- Annual leave
9d
Administrative Assistant/Receptionist
Ellis Enterprises Ltd —Aylesbury
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
Visa Documentation Agent
TLScontact UK —London
- £26,436 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
20h
Client Services Coordinator & Operations
Pink Plan LTD —Ware
- From £25,000 a year
- Full-time
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Work from home
Quick apply
9d
Sales Executive
WeBuyAnyCar —St Albans
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Facilities Assistant (Administrator)
Rennie Grove Peace Hospice Care —St Albans
- £25,446 a year
- Full-time
- Heavy lifting
- Hospice
13d
Records Assistant
Abion —London
- £3,000 a month
- English
- Administrative experience
Client Support Administrator
YoungEducation Ltd —Stevenage
- £22,500 - £26,500 a year
- English
- Microsoft Office
- Administrative experience
2d
Receptionist and Administration Assistant
Blue Cross —Kimpton
- £19,980 - £24,976 a year
- Customer service
- Public speaking
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
3d
Insurance Claims Handler
Nationserv LTD —Stevenage
- £26,000 - £32,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
Quick apply
2d
Customer Experience Executive
Step Change Outsourcing —Stevenage
- From £25,610.65 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Free parking
- Profit sharing
Quick apply
6d
Call Monitoring Administrator
Care By Us Limited —Welham Green
- £24,860 a year
- Full-time
- Microsoft Office
- Analysis skills
- Communication skills

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client services jobs near st albans al4

Customer Support Advisor

Spreadex Careers -
St Albans

Apply Now

Job details

Up to £30,000 a year
2 days ago

Benefits

Company pension
Discounted gym membership
Private medical insurance
Employee discount
Sabbatical

Qualifications

Numeracy
IT

Full job description

ABOUT US

Spreadex has been a trusted name in sports and financial spread betting for over 25 years. Since expanding into fixed odds betting in 2010 and CFD trading in 2017, we remain the only global operator to offer all these services under a single brand.

Following a quarter-century of sustained profitability, we’re entering an exciting new phase of growth across both our sports and financial divisions. This ambitious expansion is backed by a significant increase in our marketing investment and the recent acquisition of Sporting Index.

This role offers a unique opportunity to join a dynamic and growing team at our vibrant St Albans office, just outside London. The position offers a hybrid working model, combining both office-based and remote work.

Our office is based in St Albans, Hertfordshire with a fast and simple commute from London and the surrounding area:

20 minutes from London St Pancras/Kings Cross by direct train
Regular services also run from Farringdon, City Thameslink, and Blackfriars
Easy access from the M1, A1(M), and M25

ABOUT THE POSITION

As part of our continued expansion, Spreadex are looking to hire a Customer Service Advisor to join our modern offices in St Albans, Hertfordshire. To coincide with our growth, we are expanding the customer support department which now operates across extended hours seven days per week (including evenings, weekends and bank holidays), assisting with queries, bet placements and the setup of new accounts.

This role will come with training across our products and services, and successful candidates will have a pre-existing passion for sports and a detailed awareness of the major current sporting events. It is beneficial to have a good understanding of the mechanics of sports spread betting and fixed odds betting in addition to a basic understanding of the workings of the financial markets, although this is not a requirement.

Offering a competitive salary of up to £30,000 / annum depending on experience plus our company benefits and yearly bonus. Once trained this role will operate based on a hybrid model, with three days being based in the office and two days working from home.

WHAT YOU WILL BE DOING

As a Customer Service Advisor, you will be supporting both functions of the business with the ability to scale up to provide support for business growth.

The main responsibilities are:

Responding to all incoming client queries through live chat or telephone in a timely and professional manner.
To develop proficient product knowledge with an understanding of pricing and business rules.
Taking full ownership of queries and see them through to resolution. This will include answering (within set service levels) inbound generated calls from Spreadex clients following internal processes.
You will help create automation/self-service help tools for clients to speed up the customer service process and future proof the business.
This role will also be a key part of the improvement of our products and services, by reporting direct feedback obtained during client interactions.
You will be expected to support with new account openings during evenings and weekends.

ABOUT YOU

Customer-focused attitude with strong attention to detail and a commitment to delivering industry-leading service.
Able to apply understanding and empathy whilst being pro-active when dealing with queries.
Accepting of feedback and suggestions to ensure continuous improvement in our services.
Good sporting interest and current knowledge across a range of major sports and events.
Good understanding of sports betting markets including fixed odds and spread betting with financial market knowledge / interest being desirable.
Good numeracy and literacy skills with strong commercial and financial awareness.
High level of speed and accuracy when typing.
Available to work evenings and weekends to cover live sporting events – this team operates 7 days per week including bank holidays.
Able to work remotely as part of a hybrid model, where three days will be in the office and two working from home.
Flexibility for a part time position, but this should cover our busiest times (weekends).

BENEFITS

Competitive salary and bonus scheme
Hybrid working
25 days holiday, rising to 30 after 2 years
Enhanced parental leave
Contributory pension scheme
Private medical insurance scheme
Discounts for gym membership, travel & cinema
Sabbatical after 10 years of service

Apply Now

Refine Your Search

client services jobs in st albans al4

Customer Support Advisor

Data Administrator - Tronc services

Reach Out Support Coordinator

Client Services Executive

Customer Executive

Customer Service Advisor

Funeral arranger/Administrator

Animal Technician

Counsellor

Administrative Assistant/Receptionist

Visa Documentation Agent

Client Services Coordinator & Operations

Sales Executive

Facilities Assistant (Administrator)

Records Assistant

Client Support Administrator

Receptionist and Administration Assistant

Insurance Claims Handler

Customer Experience Executive

Call Monitoring Administrator

I want to receive the latest job alerts for client services in st albans al4

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