Collection agent Work, Jobs in St Helens, Msy (with Salaries)

Collections Agent
Olton Alexander Limited —Newton-le-Willows
- £25,500 a year
- Full-time
- CRM software
- Conflict management
- Organisational skills
- Free parking
Quick apply
Viewing & Inventory Field Agent
Agent Support Ltd —Liverpool
- £29 an hour
- English
- Administrative experience
- Organisational skills
Quick apply
Field Collections Agent
Orbit Credit Services —Liverpool
- £28,665 - £35,765 a year
- Full-time
- In-person
- Employee assistance programme
- Flexible schedule
Quick apply
8d
Housing Data and Finance Support Officer
St. Helens Council —St Helens
- £32,062 - £33,699 a year
2d
Housing Data and Finance Support Officer
St Helens Borough Council —St Helens
- £32,062 - £33,699 a year
2d
Collections Agent
Oodle Finance —Manchester
- £27,500 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
3d
Property Manager
APG Build Limited —Liverpool
- £35,000 - £40,000 a year
- Full-time
- Management
Quick apply
12d
Reservations Agent
Lighthouse Hotel Management —Liverpool
- £27,300 a year
- Full-time
- Hotel
- Guest services
- Employee discount
Quick apply
Inbound Collections Agent
DCBL —Runcorn
- £25,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
9h
Central Reservations & Events Agent
Mollies —Manchester
- £28,000 a year
- Weekend availability
- Bar
- Hotel
- Guest services
- Health & wellbeing programme
- Employee discount
Quick apply
9d
Customer Banking Agent
Capita —Preston
- £27,032 - £30,032 a year
- Full-time
- Hybrid work
- Communication skills
- Banking
- Annual leave
- Work from home
Assistant Manager
Manor Avenue Cleaning —Manchester
- £475 a week
- Temporary
- Team management
- Driving
- Leadership
Quick apply
11d
Debt Recovery Field Agent
DCBL —Borough of Halton
- £30,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Data entry
- Free parking
- Employee assistance programme
Quick apply
Collections & Recoveries Manager
Allica Bank —Manchester
- Full-time
- Hybrid work
Credit Controller
AIS —Skelmersdale
- Up to £35,000 a year
- Full-time
- Communication skills
- Employee assistance programme
Compliance QA Analyst
Evolution Money —Manchester
- Up to £36,000 a year
- Full-time
- English
- Organisational skills
- Financial services
- Annual leave
Quick apply
Property Manager
Tick Property Group —Liverpool
- From £28,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
8d
Junior Development Manager
LOVESPACE —Farnworth
- £32,000 - £38,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Travel
- Employee discount
Quick apply
Letting Agent
The Letting Experts —Chester
- £70,000 - £100,000 a year
- Remote
Quick apply
11d
Credit Controller
Travel Counsellors —Manchester
- Hybrid work
- Microsoft Outlook
- Continuous improvement
- Organisational skills
Quick apply
4d

I want to receive the latest job alerts for collection agent in st helens, msy

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Collections Agent

Olton Alexander Limited -
Newton-le-Willows

Quick apply

Job details

Full-time
£25,500 a year

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

CRM software
Accounts receivable
Customer service call handling
Inbound customer enquiry call handling
Credit note processing
Financial reconciliation support
Case record updates
Outbound debtor call management
Accounts Receivable Credit Control
Customer account reconciliation
Account escalation for debt management
Conflict management
Organisational skills
Customer interaction
Outbound calling
Interpersonal troubleshooting
Cash handling
Account reconciliation

Full job description

We are seeking a detail-oriented Collections Agent to support a large-scale redress programme.

This role combines customer contact (inbound/outbound calls) with administrative support, focusing on billing queries, collections activity, and resolving account discrepancies.

The successful candidate will play a key role in ensuring accurate billing, supporting debt recovery, and delivering a professional and empathetic customer experience.

Key Responsibilities

Handle inbound and outbound customer calls relating to billing, invoices, and outstanding balances
Support collections activity, including contacting customers to discuss overdue accounts and agree repayment solutions
Respond to customer billing queries via phone and email in a clear and professional manner
Investigate and resolve account discrepancies and billing issues
Issue invoice amendments, adjustments, and credit notes where required
Maintain accurate and up-to-date records within CRM and operational systems
Monitor accounts and prepare cases for further collections or escalation where necessary
Work closely with internal teams (e.g. finance) to support account reconciliation
Identify and escalate system, process, or customer issues

Requirements

Strong attention to detail and accuracy
Confident and professional telephone manner
Comfortable handling sensitive financial conversations
Good problem-solving and conflict resolution skills
Strong organisational skills with the ability to manage high workloads
Ability to work in a target-driven or KPI-focused environment

Desirable Experience

Experience in collections, debt recovery, or call centre environments
Background in billing, finance administration, or customer accounts
Experience using CRM or case management systems
Experience within financial services or regulated environments (FCA)
Understanding of CASS or customer money handling (advantageous)

Benefits

Personal bonus structure
Training and development opportunities
Supportive and team-focused working environment
Opportunity to gain experience within a fast-paced financial operations programme

Job Type: Full-time

Pay: £25,500.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Experience:

Collection & Debt Recovery: 1 year (required)
FCA Regulated Business: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

collection agent jobs in st helens, msy

Collections Agent

Viewing & Inventory Field Agent

Field Collections Agent

Housing Data and Finance Support Officer

Housing Data and Finance Support Officer

Collections Agent

Property Manager

Reservations Agent

Inbound Collections Agent

Central Reservations & Events Agent

Customer Banking Agent

Assistant Manager

Debt Recovery Field Agent

Collections & Recoveries Manager

Credit Controller

Compliance QA Analyst

Property Manager

Junior Development Manager

Letting Agent

Credit Controller

I want to receive the latest job alerts for collection agent in st helens, msy

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected