Community manager Work, Jobs in St Nicholas, Gtl (with Salaries)

Advice Manager
TOYNBEE HALL —London
- £41,000 a year
- Full-time
- Microsoft Office
- Supervising experience
- Travel
- Annual leave
Quick apply
1h
Social Value Officer
HYDE HOUSING ASSOCIATION —Southwark
- £28,500 - £35,000 a year
- Full-time
- Organisational skills
- Communication skills
Quick apply
1h
Culture, Belonging and Inclusion Manager
London Fire Brigade —London
- £46,941 - £56,071 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
1d
Community Manager
BTCC - UK —London
- From £36,000 a year
- Full-time
- English
- Microsoft Office
- Business development
- Annual leave
- Referral programme
Quick apply
9d
Community Engagement Manager - Healthcare
Right at Home Bromley —Bromley
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Business development
- Presentation skills
Quick apply
Community Manager
Riverstone Living - Fulham —London
- Up to £50,000 a year
- 8 hour shift
- Hospitality
- Microsoft Office
- Hotel
- Annual leave
- Employee discount
Quick apply
Research & Learning Manager
Turn2us —London
- £46,901 a year
- Full-time
- In-person
- Annual leave
- Flexible schedule
10d
Education Coordinator Research (0.6 FTE)
University College London —London
- £43,981 - £52,586 a year
- Part-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
13d
Adult Skills & Community Learning Manager
The City Of London —London
- £49,140 - £55,000 a year
- Full-time
- Project management
- Education
- Organisational skills
1d
Customer Manager
Network Rail —London
- £46,701 - £56,963 a year
- Full-time
- Hybrid work
- Contracts
- Negotiation
- Annual leave
- Employee discount
9d
Event Manager
Wildkind —London
- £44,000 - £52,000 a year
- Full-time
- Hybrid work
- AutoCAD
- Driving
- Annual leave
Head of Learning
Guy's & St Thomas' Foundation —London
- £72,000 - £76,000 a year
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Events Coordinator
Vistage Worldwide —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
Quick apply
5d
Operations Manager
Creative Car Park Ltd —London
- £50,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
Community Manager
WeWork —London
- Full-time
- Hospitality
- Management
- Customer service
Embassy Liaison Manager
University College London Hospitals NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Communication skills
6d
Services Manager
Communitas Clinics —Croydon
- £48,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree
- Sick pay
Quick apply
Learning Support and Resilience Officer - Neurodiversity Support
London Fire Brigade —London
- £43,636 - £49,961 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee discount
Service Manager
Saha —London
- £41,866.13 a year
- Full-time
- Annual leave
- Sick pay
People Enablement Specialist
The Keyholding Company —London
- £40,000 - £45,000 a year
- Full-time
- Human resources
- AI
- Leadership
- Work from home
- Employee assistance programme
Quick apply
12d

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Advice Manager

TOYNBEE HALL -
London

Quick apply

Job details

Full-time
£41,000 a year
1 hour ago

Benefits

Annual leave

Qualifications

Microsoft Office
Supervising experience
IT
Leadership
Communication skills

Full job description

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team Background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt.

Key Responsibilities

Management of local sites to ensure all services are available.

Ensure local services are available daily by effectively managing staffing, sickness, annual leave, emergencies and operational challenges.
Work closely with internal teams, external contractors and local stakeholders to ensure all sites operate safely, efficiently and in line with organisational standards.

Line management of a team to ensure objectives are set and met.

Lead, motivate and support the team to achieve agreed service, quality, compliance and performance objectives.
Conduct regular one-to-one supervision, team meetings and performance reviews, providing constructive feedback and clear expectations.

Ensure compliance and the quality of advice required are achieved.

Ensure the team consistently delivers high-quality, client-focused debt advice in line with FCA requirements, funder expectations and Toynbee Hall policies.
Monitor case quality through audits, supervision, management information and performance data, implementing improvement plans where required.

Contribute to the team

Be an active member of the Advice Services management team, contributing to service planning, operational improvements and organisational change.
Work collaboratively with funders, partner organisations and colleagues across Toynbee Hall to support strategic priorities, projects and service development.

Other

Provide visible leadership across multiple Toynbee Hall locations, ensuring consistency of culture, service delivery and operational standards.
Travel across London as required, and occasionally elsewhere in the UK.

Person Specification

The successful candidate will demonstrate:

Essential Criteria

Experience and Skills

Significant experience of managing frontline advice services and leading high-performing teams.
Proven ability to provide technical supervision and support on complex debt advice cases.
Up-to-date knowledge of debt advice legislation, FCA requirements, funding compliance and sector best practice.
Strong IT skills, including Microsoft Office and case management systems.
Hold a recognised debt advice qualification (e.g. CertMAP or equivalent) with demonstrable experience of delivering and supervising FCA-regulated debt advice services.

Communication and Interpersonal Skills

Excellent leadership, communication and interpersonal skills, with the ability to inspire and motivate others.
Ability to build positive relationships with colleagues, partners, funders and external stakeholders.
Excellent written and verbal communication skills.

Personal Attributes

Inclusive, collaborative and approachable leadership style.
Highly organised, proactive and solutions focused.
Calm and resilient under pressure, with the ability to make informed decisions.

Commitment

Demonstrates a strong commitment to Toynbee Hall’s mission, values and strategic objectives.
Willingness to work across multiple Toynbee Hall and community locations.
Willingness to undertake relevant training, including safeguarding and regulatory requirements.

Please note the right to work in the UK is a requirement of this role.

Please refer to the attached job description for more details.

Quick apply

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