Client services occupations Work, Jobs in St. Bartholomew, Ham (with Salaries)

Customer Services Administrator
Alpha Laboratories Limited —Eastleigh
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Life insurance
Quick apply
13d
Operations & Solutions Support Executive
More Than Safety Ltd —Southampton
- £32,000 - £36,500 a year
- Full-time
- Customer service
- Driving
- Travel
- Profit sharing
Quick apply
Client Liaison Officer
ABC Education —Bordon
- £29,000 - £31,500 a year
- Full-time
- Customer service
- Communication skills
- Teaching
Key Account Coordinator
Gwella Contracting Services —Southampton
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Life insurance
Quick apply
8d
Customer Service Advisor
Pen Underwriting —Liphook
- Customer service
- Microsoft Office
- Administrative experience
- Employee stock purchase plan
- Life insurance
Sales Support Team Member
Porta Romana —Farnham
- £26,436 a year
- Part-time
- CRM software
- Customer service
- English
Quick apply
Customer Success Executive
Elecosoft —Southampton
- Customer service
- Communication skills
Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Sales
- Bachelor's degree
- Marketing
Business Administration Assistant
Widgety —Southampton
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- APIs
- Work from home
Quick apply
2d
Customer Service Executive
Benefact Group —Eastleigh
- From £24,700 a year
- Monday to Friday
- Customer service
- Annual leave
- Sick pay
9h
Customer Success Manager
Once For All UK —Basingstoke
- Sales
- Business development
- Communication skills
- Employee assistance programme
Quick apply
Customer Support Administrator
Cleansing Service Group Limited —Whiteley
- £28,371 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
Training Administration Support
Applied Driving —Fareham
- £25,713 a year
- Part-time
- English
- Administrative experience
- Data entry
- Free parking
Quick apply
1d
Customer Service Specialist
CPG LOGISTICS —Fareham
- £25,116 a year
- Monday to Friday
- Customer service
- English
- Microsoft Office
- Health & wellbeing programme
- Life insurance
Quick apply
2d
Resident Liaison Officer
United Infrastructure —Thatcham
- Full-time
Quick apply
Digital Customer Success Manager
Once For All UK —Basingstoke
- Sales
- Computer literacy
- Business development
- Employee assistance programme
Quick apply
14d
Customer Relations Officer
SUEZ —Fareham
- £30,585 a year
- Full-time
- Customer service
- Communication skills
2d
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Service Desk Coordinator
Hey Clear Ltd —Fareham
- £27,000 - £29,000 a year
- Full-time
- Customer service
Quick apply
Contract Liaison Officer
Novus Property Solutions Ltd —Basingstoke
- Full-time
- Microsoft Office
- Contracts
- IT
- Employee discount
Quick apply

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Customer Services Administrator

Alpha Laboratories Limited -
Eastleigh

Quick apply

Job details

Full-time
£25,000 - £30,000 a year
13 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
Private medical insurance
Paid volunteer time
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Order management system
Customer service
Microsoft Office

Full job description

To provide exceptional customer service by managing customer queries, processing orders, and resolving issues efficiently and in line with customer services standards. Along with the Customer Services Manager, the role ensures the smooth operation of the department and delivers a high standard of service to both internal and external stakeholders, ensuring the business reputation for service excellence.

Key Accountabilities/Responsibilities

Customer Support:

· Act as the first point of contact for customer enquiries ensuring prompt and professional responses.

· Resolve customer issues, including complaints and returns, in a timely and efficient manner.

Order Management:

· Handle UK orders, Export orders, Scheduled orders and Managed Services orders, ensuring all are processed accurately and efficiently.

· Monitor and manage backorders, ensuring timely communication with customers and fulfilment of outstanding items.

Collaboration and Coordination:

· Liaise with internal departments, Sales and Warehouse, to ensure all orders are fulfilled and delivered on time and in full.

· Proactively communicate with stakeholders about order status, delays or changes.

Administrative Duties:

· Maintain and update customer records in ERP and CRM systems, ensuring data accuracy.

· Prepare and distribute order confirmations, invoices, and other related documentation.

Quality and Compliance:

· Ensure all customer interactions adhere to company standards and regulatory requirements.

Continuous Improvement:

· Identify and escalate recurring issues or process inefficiencies to the Customer Services Manager.

· Participate in training sessions and contribute to developing best practices within the team.

Other duties

· Provide support to the Customer Services Manager with projects or initiatives to improve departmental efficiency and customer satisfaction.

· Assist with the onboarding and training of new team members as required.

· Support the coordination of customer communications, such as updates on delays, product launches, or service changes.

Handle additional administrative tasks or responsibilities as assigned by the Customer Services Manager to meet business needs.

Key Business Relationships

· Internal: Customer Services Manager, Sales Team, Warehouse Team, Finance Department, IT Support, Purchasing.

· External: Customers, Distributors, and other third-party partners as required.

Pay: £25,000.00-£30,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
Life insurance
On-site parking
Paid volunteer time
Private medical insurance
Sick pay

Application question(s):

Are you proficient in the use of Microsoft Office (Word, Excel and Outlook)?

Experience:

Customer service: 1 year (required)
Order management system: 1 year (required)
CRM software: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in st. bartholomew, ham

Customer Services Administrator

Operations & Solutions Support Executive

Client Liaison Officer

Key Account Coordinator

Customer Service Advisor

Sales Support Team Member

Customer Success Executive

Senior Customer Success Manager

Business Administration Assistant

Customer Service Executive

Customer Success Manager

Customer Support Administrator

Training Administration Support

Customer Service Specialist

Resident Liaison Officer

Digital Customer Success Manager

Customer Relations Officer

Senior Customer Success Manager

Service Desk Coordinator

Contract Liaison Officer

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