Dispatchers Work, Jobs in Stafford, Sts (with Salaries)

Breakdown Advisor – 12 Month FTC
Halfords —Stafford
- £12.71 an hour
- Full-time
- Annual leave
- Employee discount
11d
Breakdown Advisor (Night Shift)
Halfords —Stafford
- £12.71 an hour
- Weekend availability
- In-person
- Annual leave
- Employee discount
9d
Transport Support Operator
Culina Logistics —Stafford
- £26,825 a year
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
8d
Team Leader – OOH Sandwell Services
Partnering Health —Stafford
- £13.19 an hour
- Part-time
- Management
- Customer service
- Leadership
- Annual leave
- Employee assistance programme
4d
Transport Administrator Nights
GXO Logistics —Stafford
- Up to £28,255.50 a year
- Full-time
- Administrative experience
- Communication skills
- Annual leave
1d
Traffic Clerk Night Shift - Between 05:00 – 07:00 Start Monday to Friday
Clarke Transport —Oldbury
- £12.79 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
8d
Customer Service Coordinator - Pallet-Track Network
Clive Cowern Transport Services Ltd —Bridgnorth
- £28,500 a year
- Full-time
- Customer service
- Analysis skills
- In-person
- Free parking
- Sick pay
Quick apply
3d
HIRE DESK CO-ORDINATOR
Watson Plant Hire Limited SHROPSHIRE —Whitchurch
- £26,000 - £32,000 a year
- Full-time
- Microsoft Word
- Google Suite
- Customer service
- Free parking
Quick apply
Customer Service Associate
Soon As Solutions Ltd —Tamworth
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
11d
Transport and Administration Controller
ATL —Derby
- £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Referral programme
Quick apply
12d
Logistics Service Delivery Coordinator (4 on 4 off Shift)
Crown SDS (Service Delivery Solutions) —Tamworth
- £28,000 a year
- 12 hour shift
- Microsoft Excel
- Customer service
- English
- Free parking
- Store discount
Quick apply
10d
Weighbridge Clerk / Site Checker - Temporary
Biffa Waste Services —Cannock
- £13.25 an hour
- Part-time
- Microsoft Excel
- English
- IT
Quick apply
Customer Service Coordinator
Baxters Food Group —Burntwood
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
Quick apply
10d
Transport Operator - 4 On/4 Off
Maritime Transport —Longport
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Transport Controller and Warehouse Operative
Carousel Logistics —Birmingham
- £31,000 a year
- Driving
- Organisational skills
- Warehouse experience
- Free parking
- Employee discount
Customer Service Representative
Arnold Clark —Stoke-on-Trent
- £0.01 a year
- Communication skills
- Employee discount
11d
Scheduler
Wates —Birmingham
- Microsoft Outlook
- Organisational skills
Dispatch and Warehouse Assistant
Berwick Care —Telford
- Customer service
- Organisational skills
- Communication skills
- Free parking
Quick apply
12d
Service Scheduler
Spillard Safety Systems Ltd —Wolverhampton
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Scheduling Coordinator
Stiltz Homelifts —Kingswinford
- £29,671 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply

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Breakdown Advisor – 12 Month FTC

Halfords -
Stafford

Apply Now

Job details

Full-time
£12.71 an hour
11 days ago

Benefits

Annual leave
Company pension
Employee discount

Full job description

Job no: 565730
Work type: Full time
Site: Stafford
Categories: Customer Support
Location: Staffordshire
Salary: £25,446
Business Area: Halfords Support Centre

About the role

We’re looking for a motivated and customer‑focused Breakdown Advisor on a 12-month fixed term contract to join our high‑performing team at our Stafford Support Centre. In this fast‑paced, 24/7 environment, you’ll play a vital role in ensuring commercial breakdowns are managed efficiently, professionally, and within established SLA timeframes.

As a key ambassador of the Halfords Commercial Fleet Services (HCFS), you’ll contribute to a customer‑centric, supportive, and teamwork‑driven culture.

You’ll work closely with colleagues, suppliers, and internal stakeholders to deliver seamless service, helping to keep our customers on the road. Your ability to stay calm under pressure, make sound decisions, and prioritise customer needs will be essential to meeting our ambitious KPIs for service quality, accuracy, and efficiency.

This role offers a brilliant opportunity to develop your knowledge of our sector, grow your skills, and contribute directly to the performance and reputation of our 24/7 Commercial Breakdown Support Centre.

Working / shift pattern for this role: Monday-Friday Day Shifts 06:00am – 14:00pm. All shifts will be onsite at our Stafford office.

Key responsibilities

Deliver outstanding customer service to internal and external customers, ensuring a professional, supportive, and solutions‑focused experience at every interaction.
Respond to breakdown calls promptly and ensure all jobs are managed within established SLA timeframes to maintain operational excellence.
Use strong initiative and sound decision‑making to resolve issues quickly and effectively, ensuring minimal disruption to customers and operations.
Engage confidently and professionally with drivers, suppliers, and internal stakeholders to support timely resolutions and strong working relationships.
Consistently meet and exceed performance KPIs, including job accuracy, efficiency, error reduction, and service quality standards.
Maintain a performance-driven mindset, actively participating in training and development to support personal progression.
Support your Team Leader with operational priorities, contributing to productivity, workflow management, and overall service delivery improvements.
Act as an ambassador for our values, promoting a positive culture and helping to unify ways of working across Commercial Fleet Services.

About you

Confident communicator with excellent people skills and a genuine passion for achieving high performance and great outcomes for customers.
Thrive in a fast‑paced, and constantly changing environment, maintaining focus and delivering consistent results.
Able to interpret and identify key information and escalate critical issues promptly when needed.
Use a logical, customer‑first mindset when making decisions, always striving for the best possible resolution.
Proactive, resilient, and commercially aware.

Reward & benefits

Base salary- Minimum wage up to £25,446 per annum (£12.71 per hour), eligibility for a yearly attendance allowance (eligible for £1200 per year), pension and 20 days annual leave.
Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
You will have access to a wealth of employee discounts across the Halfords suite of products and services.
Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Apply Now

Refine Your Search

dispatchers jobs in stafford, sts

Breakdown Advisor – 12 Month FTC

Breakdown Advisor (Night Shift)

Transport Support Operator

Team Leader – OOH Sandwell Services

Transport Administrator Nights

Traffic Clerk Night Shift - Between 05:00 – 07:00 Start Monday to Friday

Customer Service Coordinator - Pallet-Track Network

HIRE DESK CO-ORDINATOR

Customer Service Associate

Transport and Administration Controller

Logistics Service Delivery Coordinator (4 on 4 off Shift)

Weighbridge Clerk / Site Checker - Temporary

Customer Service Coordinator

Transport Operator - 4 On/4 Off

Transport Controller and Warehouse Operative

Customer Service Representative

Scheduler

Dispatch and Warehouse Assistant

Service Scheduler

Scheduling Coordinator

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