housing officer Work, Jobs in stafford (with Salaries)

Housing Income Officer
Bromford —Tamworth
- £34,000 a year
- Hybrid work
- Employee assistance programme
- Sick pay
12d
Estates Liaison Officer (Housing)
Midland Heart —Birmingham
- £37,773 a year
- Travel
1d
Housing Support Officer
Safeguard Housing —Birmingham
- From £12.71 an hour
- Full-time
- Microsoft Office
- Travel
- IT
Quick apply
Housing Officer
Pinnacle Group —Oakengates
- £28,891.50 a year
- Customer service
- Military
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Income Collection Officer
Pinnacle Group —Birmingham
- £33,000 - £35,000 a year
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
FM Cleaner
The Wrekin Housing Group Limited —Stafford
- £26,436.80 a year
- Full-time
- IT
2d
Homeless Centre Support Officer
Birmingham City Council —Birmingham
- £28,598 - £33,699 a year
- Weekend availability
- Customer service
- Communication skills
8d
FM Cleaner
Housing Plus Group —Stafford
- £26,436.80 a year
- Full-time
- IT
2d
Administration Officer
Pegasus Supported Housing Ltd —Birmingham
- From £13,218.40 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
5d
Supported Housing Officer
Reds Housing Ltd —Birmingham
- £27,000 - £32,000 a year
- Full-time
- English
- Organisational skills
- In-person
- Free parking
- Referral programme
Quick apply
Finance Administration Officer
Reds Housing Ltd —Birmingham
- £30,000 - £40,000 a year
- Full-time
- Microsoft Excel
- English
- Administrative experience
- Free parking
- Gym membership
Quick apply
6d
Information Governance Officer
Regulator of Social Housing —Birmingham
- £33,678 - £37,225 a year
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Employee discount
1d
Income Officer
Triangle Housing Co operative Ltd —Birmingham
- £30,000 a year
- Part-time
- In-person
- Negotiation
Quick apply
7d
Support Quality Assurance Officer
Pegasus Supported Housing Ltd —Birmingham
- From £13,218.40 a year
- Part-time
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Flexitime
- Work from home
Quick apply
5d
Customer Engagement Officer
GreenSquareAccord —Birmingham
- £26,000 a year
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Housing Benefit Officer
Second City Housing Ltd —Birmingham
- From £22,308 a year
- Full-time
- Mentoring
- In-person
- Communication skills
- Referral programme
Quick apply
Transitional Housing & Tenant Onboarding Coordinator
Dawson Housing Ltd —Birmingham
- Up to £26,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
Project Support Officer
Telford and Wrekin Council —Telford
- £37,280 - £39,152 a year
- Full-time
- Hybrid work
- Project management
- Free parking
- Employee discount
3d
Community Alarm Officer
Dudley Metropolitan Borough Council —Dudley
- £31,537 - £34,434 a year
- Weekend availability
Senior Trading Standards Officer
City of Wolverhampton Council —Wolverhampton
- £44,075 - £49,282 a year
- Full-time
- Remote

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Housing Income Officer

Bromford -
Tamworth

Apply Now

Job details

Fixed term contract
£34,000 a year
12 days ago

Benefits

Company pension
Employee assistance programme
Sick pay

Qualifications

Driving Licence

Full job description

Circa £34,000 per annum

Location

Tamworth, Lichfield & Surrounding Areas

Published

13 days ago

Closing

in a day

This is a fixed term, full time vacancy.

About the role

Contract: 12-Month Fixed-term
Workstyle: Roaming - a mix of homeworking, office, and customer home visits
Operational base: Telford, Lichfield and surrounding areas
Closing date: Thursday 4 June

Are you confident in making sound decisions, managing challenging conversations, and supporting customers to improve their financial wellbeing?

We’re looking for someone who knows the ropes when it comes to income recovery, tenancy sustainment, and supporting customers through complex financial challenges. If you’re confident in your knowledge of housing law, benefits, and court processes — and you’re passionate about making a difference — this could be the role for you.

At Bromford, we believe in homes that enable people to thrive. As an income management officer, you’ll be a key part of that mission — supporting customers to manage their rent, maximise their income, and stay securely housed.

What you’ll be doing:

Managing a defined patch of customer accounts, with a focus on early intervention and sustainable outcomes
Providing tailored advice on benefits, budgeting, and income maximisation
Taking proactive steps to recover rent arrears and meet performance targets
Preparing and presenting cases in court, with confidence in legal processes and documentation
Using data and insight to inform your approach and continuously improve results
Working closely with colleagues across housing, support, and external agencies
Supporting vulnerable customers with empathy and professionalism, even in challenging situations

What we’re looking for:

Proven experience in income recovery or tenancy sustainment within social housing
A confident communicator who can work autonomously and solve problems effectively, using tenacity, a fair but firm approach, and empathy
Someone who’s target-driven but always customer-focused
A self-starter who thrives in a fast-paced, mobile role
Knowledge of welfare benefits, housing legislation, and court procedures
Comfortable using housing systems and Microsoft tools, with a strong eye for detail and data accuracy
A full UK driving licence is essential, as this is a roaming role involving home working, office, and home visits
Able to complete an enhanced DBS check

You'll need the confidence to make sound decisions, manage challenging conversations, and support customers to improve their financial wellbeing.

Why join us?

This is a chance to join a supportive, high-performing team where your skills will be valued and your impact will be visible. You’ll be working in a role that’s both challenging and rewarding — helping people stay in their homes and take control of their finances.

We’re a values-led organisation that puts people first — both our customers and our colleagues. If you’re looking for a role where you can make a real difference, we’d love to hear from you.

Closing Date: Thursday 4 June 2026. Interviews will take place at our office in Lichfield.

What we offer

Flexible and hybrid working; many roles support working across our main locations and home

Performance related pay based on shared success

A choice of pension schemes with employer contributions of up to 10%

Employee Assistance Programme that provides 24/7 virtual GP access, prescription service, and talking therapies for you and your family

Generous holiday, occupational sick pay and paid family leave

Annual allowance of £500 to spend on benefits of your choosing, including healthcare plans, dental care, gym membership and much more

Attractive career development opportunities

About us

We’re Bromford Flagship LiveWest (BFL), a place-based affordable housing provider supporting almost 300,000 customers across the southwest, central and east of England.

Our purpose is simple and honest: we invest in homes and relationships so that people can thrive. As the UK’s largest provider of new affordable homes, we deliver over 3,000 new homes each year—helping to meet growing demand and build stronger communities.

Why our work matters
The need for safe, affordable housing has never been greater. Rising costs, growing inequality and increasing homelessness are making it harder for people to buy or rent a home. Strong housing associations like BFL play a vital role in providing quality homes and creating opportunities for a better future.

Through place-based working, our teams build progress from the ground up. You’ll find us at the heart of the communities we serve—strengthening neighbourhood relationships, responding quickly to changing needs and planning for the long term.

We’re also a place where people can grow. We give our colleagues the tools and opportunities to build meaningful careers, develop future-ready skills and perform at their best, all within a supportive and inclusive culture guided by our values.

We’re a place for people determined to make a difference.

Bromford Flagship LiveWest. A place to make your own.

Our commitment to equality, diversity and inclusion

We’re proud to be recognised as a Great Place to Work, thanks to our inclusive, values-driven culture. We know that diverse teams bring out the best in everyone, and we are committed to creating a workplace where everyone feels valued, supported, and able to thrive.

We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve.

We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people and members of the LGBTQIA+ community.

Wherever possible, we offer flexible working arrangements to help you balance your work and personal life, alongside the tools, training, and opportunities you need to develop and succeed in your career.

Apply Now

Refine Your Search

housing officer jobs in stafford

Housing Income Officer

Estates Liaison Officer (Housing)

Housing Support Officer

Housing Officer

Income Collection Officer

FM Cleaner

Homeless Centre Support Officer

FM Cleaner

Administration Officer

Supported Housing Officer

Finance Administration Officer

Information Governance Officer

Income Officer

Support Quality Assurance Officer

Customer Engagement Officer

Housing Benefit Officer

Transitional Housing & Tenant Onboarding Coordinator

Project Support Officer

Community Alarm Officer

Senior Trading Standards Officer

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