Reservation agent Work, Jobs in Staines Upon Thames, Surrey (with Salaries)

Reservation Agent
Reservations —Westminster
- £29,000 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee discount
- Referral programme
Quick apply
Reservations Agent
The Grove Hotel —Watford
- £29,537 a year
- Weekend availability
- Hospitality
- Hotel
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9d
Assistant Reservations Manager
Crowne Plaza Docklands —London
- £31,000 - £33,000 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Flexitime
Quick apply
1h
Customer Service Agent
Singapore Airlines —Gatwick Airport
- £24,000 - £26,000 a year
- Weekend availability
- Customer service
- In-person
- Life insurance
Quick apply
5d
Reservations Agent- Part Time
Millennium Hotel and Resorts UK —Slough
- Part-time
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
5d
Reservations Agent
Covent Garden Hotel - Reservations —London
- £16.00 - £17.50 an hour
- Full-time
- Bar
- Cooking
- English
- Language training provided
- Employee discount
Quick apply
12d
Advance Booking Agent
Amplify Guest Services —Moorgate Station
- £33,345 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
4d
Reservation & Guest Experience Agent
The Ned London —London
- £16 an hour
- Nights as needed
- Customer service
- Hotel
- Restaurant
- Employee assistance programme
- Referral programme
11d
Reservation & Guest Experience Agent
The Ned —London
- £15.35 an hour
- Part-time
- Sales
- Customer service
- Hotel
- Employee assistance programme
- Referral programme
Quick apply
12d
Night Reservation & Guest Experience Agent
The Ned London —London
- £16 an hour
- Part-time
- Sales
- Customer service
- Hotel
- Employee assistance programme
- Referral programme
11d
Reservations Agent (Maternity Cover)
Still Life Global —London
- £13.33 an hour
- Full-time
- Bilingual
- Hospitality
- Customer service
Quick apply
2d
Reservation Agent
The Lanesborough —London
- Customer service
- English
- Hotel
- Employee assistance programme
- Employee discount
Reservations Agent
Haymarket Hotel - Reservations —London
- £15.50 - £17.00 an hour
- Full-time
- Bar
- Cooking
- English
- Language training provided
- Employee discount
Quick apply
Reservation Agent
Reservation —London
- £27,580 - £30,000 a year
- Full-time
- Spanish
- Customer service
- English
- Referral programme
Quick apply
Night Concierge
Four Seasons —London
- £47,500 a year
- Full-time
- Hotel
- Restaurant experience
- Communication skills
- Employee discount
- Life insurance
5d
Reservations Agent
The Stafford London —London
- Up to £30,000 a year
- Full-time
- Computer literacy
- English
- Hotel
- Employee discount
- Referral programme
Quick apply
13d
Guest Services Agent
The Standard Hotel —London
- £13.24 an hour
- Full-time
- Hospitality
- Hotel
- Administrative experience
- Employee assistance programme
- Referral programme
Quick apply
2d
Reservation Agent
MERCURE —London
- Full-time
- Bar
- Hotel
- Employee discount
Quick apply
Reservations Agent
Rosewood London —London
- Full-time
- Hotel
- Annual leave
Quick apply
Reservations and Events Agent
Valor Hospitality —Hemel Hempstead
- £12.71 an hour
- Employee assistance programme
- Employee discount
Quick apply
10d

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Reservation Agent

Reservations
Westminster

Quick apply

Job details

Full-time
£29,000 a year

Benefits

Company pension
Employee discount
Referral programme

Qualifications

Hospitality
Organisational skills
Guest services
Communication skills
Hotel experience

Full job description

We are looking for a Cluster Reservation Agent to join our Reservation team at the Starhotels London.

Looking after our colleagues is all that we care about. Respect and kindness are at the heart of everything we do. When you join us, you will become a vital member of our team. You will not only support us in delivering breathtaking hospitality to our guests but also help us create a workplace that is a role model to others.

What is in it for you?

We value our colleagues and offer great benefits, including:

Participation in the Tronc scheme, which includes Rooms and F&B service charge and bonus.
28 days holiday inclusive of bank holidays, increasing with the length of service.
Pension scheme and Medicash plans.
Great food and drink provided during your shift.
Great incentives, including a refer-a-friend bonus( up to £750)
Colleague discount to all the Starhotels Collezione around the world.

You will work with brilliant colleagues across the Hotel, ensuring we are one team delivering a seamless and memorable guest experience.

Your Role & What We Need From You

The Reservation Agent plays a crucial part in our success.

As a Reservation Agent, you will be responsible for handling guest reservations across our luxury hotels, ensuring every booking is managed efficiently and accurately while delivering exceptional customer service. You will act as the first point of contact for guests, providing information about hotel services, room availability, rates, and special offers. The role is key to maximizing revenue opportunities, maintaining reservation standards, and creating a seamless booking experience that reflects the high level of hospitality synonymous with our luxury properties.

Key Requirements:

1–2 years of experience in reservations, front office, guest services, or a similar role within a luxury hotel environment.
Excellent communication and interpersonal skills, with the ability to build rapport with guests and colleagues at all levels.
Strong attention to detail and organizational skills, with the ability to manage multiple bookings and inquiries efficiently.
Experience with hotel reservation systems such as Opera PMS or similar property management systems is highly desirable.
A customer-focused approach with a passion for delivering exceptional guest experiences.
Ability to work independently and as part of a team in a fast-paced environment.
Good problem-solving skills and the ability to handle guest requests and reservation amendments professionally.

Why Us?

The hotels are a proud member of Starhotels Collezione—the group’s prestigious collection of luxury hotels imbued with Italian flair and creativity across New York, Paris, Milan, Venice, and beyond.

To find out more about us, check out our Instagram accounts: @starhotels

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

All applicants must be eligible to work in the UK.

Quick apply

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