Administrative services Work, Jobs in Stalybridge, Gtm (with Salaries)

Optical Assistant - Customer Care Office Based
Eyecare Oncall —Manchester
- £27,539.20 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Employee discount
Quick apply
13d
Parts Co-ordinator
Gas Care UK —Glossop
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Administrative experience
- Plumbing
- Free parking
Quick apply
Operations Specialist Support Team (OSST) HOLMES Indexer
Independent Office for Police Conduct —Sale
- £28,665 a year
- Hybrid work
- Administrative experience
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
6d
Customer Services Order fulfilment Coordinator
Apollo Scientific —Manchester
- £25,728 - £26,728 a year
- Full-time
- Oracle
- Microsoft Outlook
- Customer service
- Free parking
- Flexitime
Quick apply
5d
Administrator
Change Grow Live —Manchester
- £26,091 a year
- Microsoft Word
- Microsoft Excel
- Word processing
- Annual leave
- Employee discount
Office Administrator
Anron Business Solutions Ltd —Manchester
- £2,300 - £3,100 a month
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Employee discount
Quick apply
2d
Project Admin Support - Severe Mental Illness (SMI)
Pennine Care NHS Foundation Trust —Ashton-Under-Lyne
- £25,760 - £27,476 a year
- Full-time
- Microsoft Office
- Annual leave
10d
Customer Service Operator
Europa Worldwide Group —Salford Quays
- £28,931 - £32,403 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Free parking
- Annual leave
Quick apply
Resolution Support Officer
First Choice Homes Oldham —Oldham
- £28,580 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
1d
Divisonal Planner
Bid Group ltd —Bolton
- From £13.75 an hour
- Full-time
- Maintenance
- Microsoft Office
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Administrator
The Guinness Partnership —Oldham
- £27,164 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
4d
Booking Co-ordinator FTC
NorthWest EHealth Limited —Manchester
- Up to £27,251 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Data entry
- Organisational skills
- Annual leave
- Flexible schedule
Quick apply
Exam Access Arrangements (EAA) Coordinator
Oldham College —Oldham
- £30,513 - £36,082 a year
- Full-time
- Administrative experience
- Care plans
- Paid training
- Employee discount
3d
Office Administrator
DryHaus —Manchester
- £25,420 - £30,000 a year
- Full-time
- CRM software
- Microsoft Office
- QuickBooks
- Free parking
- Life insurance
Quick apply
1d
Approvals Administrator
Health Research Authority —Manchester
- £28,392 - £31,157 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- IT
5d
Planning/ Scheduling Coordinator
Conexus Recovery —Bolton
- £26,686 - £29,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
10d
Office Administrator
Omega Proteins —Halifax
- £26,500 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
4d
HR Coordinator
Evotech —Elland
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Sick pay
Quick apply
Audio Typist
East Lancashire Hospitals NHS Trust —Burnley
- £25,272 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
9d
Ward Clerk
Northern Care Alliance NHS Foundation Trust —Rochdale
- £25,272 a year
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Annual leave
6d

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Optical Assistant - Customer Care Office Based

Eyecare Oncall -
Manchester

Quick apply

Job details

Permanent | Full-time
£27,539.20 a year
13 days ago

Benefits

Company events
Employee discount
On-site parking

Qualifications

Optical experience
Care home
Administrative experience
Organisational skills
Communication skills
Time management
Office experience

Full job description

Customer Care Administrator

The purpose of the Customer Care Administrator is to ensure that every touchpoint of the customer journey is delivered seamlessly ensuring exceptional customer service. This includes resolving enquiries and ensuring customer satisfaction.

This role demands excellent communication skills, strong problem-solving abilities, attention to detail, and a customer-centric attitude. The Customer Care Administrator is also responsible for accurate data collection and input across multiple systems.

As Customer Care Administrator, your primary responsibilities will include:

Respond to customer enquiries via phone, email, and chat promptly and professionally to ensure high quality customer service.
Efficiently and effectively resolve customer issues and complaints, escalating to the appropriate department or person as needed to maintain high levels of customer satisfaction.
Ensure patient lists are updated, and customer happiness surveys are carried out accurately and promptly in line with monthly targets.
Assure all confirmed clinics remain at the minimum quantity levels at all times.
Carry out Optical data checks and process orders, identifying and rectifying any errors to ensure accurate data collection, input, and monitoring.
Submit claims to the NHS in a timely manner to make sure payment is received promptly and accurately.
Maintain customer records and update home account information to ensure our data is continuously correct.
Carry out inductions to confirm new customers are onboarded effectively.
Manage time effectively to ensure individual performance and targets are met.
Communicate with Care Home Managers and staff to book and confirm visits, ensuring accurate data verification for optimal service delivery.
Complete all connecting administrative tasks accurately to ensure clinics run smoothly.
Follow up with customers and Care Home Managers to ensure their issues are resolved and continue to provide a high quality service they are happy with.
Provide accurate information about our products and services, continuously acting as a positive ambassador for the company.

Skills required:

Previous experience in a care home setting is a plus

At least 4 years of optical experience required

Strong organizational and time management skills

Excellent interpersonal skills

Enthusiastic and proactive attitude

Hours and Location:

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Benefits

No weekend or evening work

28 days of holidays, including bank holidays

An additional paid day off for your birthday

Annual free eye test and discounted glasses for you and a family member

Job Details

Full-time, Permanent

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Salary: £27,539.20

Ready to elevate your career and make a difference? Apply now to join our team as an Optical Assistant

Job Types: Full-time, Permanent

Pay: £27,539.20 per year

Benefits:

Company events
Employee discount
On-site parking

Experience:

Optical: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

administrative services jobs in stalybridge, gtm

Optical Assistant - Customer Care Office Based

Parts Co-ordinator

Operations Specialist Support Team (OSST) HOLMES Indexer

Customer Services Order fulfilment Coordinator

Administrator

Office Administrator

Project Admin Support - Severe Mental Illness (SMI)

Customer Service Operator

Resolution Support Officer

Divisonal Planner

Administrator

Booking Co-ordinator FTC

Exam Access Arrangements (EAA) Coordinator

Office Administrator

Approvals Administrator

Planning/ Scheduling Coordinator

Office Administrator

HR Coordinator

Audio Typist

Ward Clerk

I want to receive the latest job alerts for administrative services in stalybridge, gtm

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