Client services Work, Jobs in Stapleton, Shr (with Salaries)

Customer Service Administrator (Legal Services) - Shrewsbury
Clarke & Wright —Shrewsbury
- From £25,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
- Free parking
- Annual leave
Quick apply
10d
Counselling Support/Client Liaison Officer
Axis Counselling —Shrewsbury
- £24,752 a year
- Part-time
- CRM software
- Databases
- In-person
- Health & wellbeing programme
- Sick pay
Quick apply
Administrative Assistant
GreatPride Care Limited —Shrewsbury
- £13.30 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Free parking
- Flexible schedule
Quick apply
9d
Project Co-ordinator
Creation Group —Oswestry
- £27,000 - £30,000 a year
- In-person
- Communication skills
Quick apply
Field Interviewer - Shrewsbury
the National Centre for Social Research —Shrewsbury
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Financial Administration Assistant (to cover maternity leave)
Rees Astley IFA Limited —Newtown
- £23,132 - £25,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- English
- Free parking
- Bereavement leave
Quick apply
4d
Property & Lettings Admistrator
Fields of Shifnal Ltd —Shifnal
- £12.71 - £13.00 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
- Annual leave
Quick apply
5d
Legal Support Assistant Clinical Negligence Shrewsbury
Lanyon Bowdler Solicitors —Shrewsbury
- Full-time
- Microsoft Word
- Computer literacy
- Organisational skills
9d
Recovery Worker - Engagement (Fixed Term)
WithYou —Shrewsbury
- £26,250 - £30,900 a year
- Full-time
- Customer service
- Case management
- Communication skills
- Annual leave
- Referral programme
Quick apply
11d
Bank Telephonist /Receptionist - Redwoods Shrewsbury
Midlands Partnership University NHS Foundation Trust —Shrewsbury
- £12.92 an hour
- Part-time
- Microsoft Office
- Mentoring
- Data entry
- Employee discount
9d
Wedding & Events Manager
Hencote Estate —Shrewsbury
- From £35,000 a year
- Weekend availability
- Hospitality
- Hotel
- Business development
Quick apply
Recreational Assistant
Edu-Lettings UK Ltd —Ellesmere
- Up to £12.71 an hour
- Part-time
- Management
- Front desk
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d
Equine Administrator (FTC)
IVC —Shrewsbury
- Up to £26,436 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
10d
Area Practice Manager - Shropshire
Animal Trust —Shrewsbury
- £45,000 - £53,000 a year
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
5d
Residential Children's Worker
Crystal Care Solutions —Bayston Hill
- £27,300.00 - £37,795.89 a year
- Weekend availability
- Experience working with children
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Representative
Alexander Mann Solutions (AMS) —Shrewsbury
- £14.56 an hour
- Full-time
- Computer literacy
- Computer skills
- Communication skills
2d
Admin Assistant - Care Home
Barchester Healthcare —Ludlow
- £14.56 an hour
- Front desk
- Computer skills
- Employee discount
- Referral programme
Quick apply
Care Assistant
Cera Care —Shrewsbury
- £13.20 - £13.70 an hour
- Weekend availability
- Annual leave
- Employee assistance programme
Care Compliance Administrator
Radfield Home Care —Shrewsbury
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Contracts
Quick apply
9d
Driver Planning Administrator
TTC Group —Telford
- £25,942 a year
- Full-time
- Continuous improvement

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client services jobs near stapleton, shr

Customer Service Administrator (Legal Services) - Shrewsbury

Clarke & Wright
Shrewsbury

Quick apply

Job details

Full-time
From £25,000 a year
10 days ago

Benefits

Free parking
Annual leave
On-site parking

Qualifications

Stakeholder liaison
UK GDPR
Case record updates
Internal department liaison
Microsoft Office Suite
Microsoft Office
Administrative experience
Continuous improvement
Organisational skills
NVQ
Communication skills
A Level
Time management

Full job description

Are you looking for a friendly, professional workplace where your organisational skills and client focus will be genuinely valued?

Clarke & Wright, a well-regarded estate-planning firm in Shrewsbury, is seeking reliable and organised Customer Service Administrators to join their growing team. This varied role suits someone who takes pride in keeping things running smoothly, enjoys client contact, and is confident in supporting both clients and colleagues.

Key Responsibilities

Manage and progress a personal portfolio of client cases from instruction to completion.
Act as the primary client services point of contact for clients within your case portfolio.
Respond promptly and professionally to client calls and emails.
Handle client cases relating to wills, trusts, and lasting powers of attorney.
Maintain accurate and up-to-date client records within the case management systems.
Prepare and issue client correspondence.
Monitor case timelines to ensure all tasks and follow-ups are completed on time.
Liaise with colleagues to ensure smooth case progression.
Provide regular updates to clients regarding the status of their work.
Complete ID verification and anti-money laundering checks in line with compliance procedures.
Handle all client data and documentation in accordance with data protection and GDPR requirements.
Coordinate document signing appointments, in person or remotely.
Manage incoming and outgoing post.
Record client feedback and escalate service issues where appropriate.
Support colleagues during busy periods and team projects to maintain service levels.
Contribute to the continuous improvement of administrative processes and client experience.

What We're Looking For

Excellent written and verbal communication skills with a professional telephone manner.
Strong organisational and time management abilities, with the capacity to prioritise effectively.
High attention to detail and accuracy in document handling and record keeping.
Confidence managing your own caseload while meeting deadlines and maintaining service standards.
Empathetic and client-focused approach, maintaining professionalism in sensitive situations.
Sound understanding of confidentiality, data protection, and GDPR compliance. This is a requirement, not a preference.
Team-oriented attitude with the ability to collaborate effectively across departments.
Competent in using Microsoft Office.
Adaptable and proactive, with a positive approach to learning and process improvement.
Experience in a case management, workflow administration, or professional services environment (e.g. legal, financial, insurance, or similar regulated setting) is highly desirable.

What We Offer

Competitive pay with regular reviews.
28 days paid holiday per year.
A company laptop and iPhone.
One day of home working per week (following successful completion of probation).
A friendly, supportive team and a positive, professional working environment.
Opportunities to develop your skills and take on greater responsibility over time.
Free on-site parking.

How to Apply

Please send a short covering message explaining:

Your relevant qualifications and experience.
Your availability to start.
Why you'd like to join Clarke & Wright.
Why you feel you'd be an asset to the team.

Applications submitted without a covering message will not be considered.

Role Details

Job Type: Full-time, Permanent
Work Location: In person
Education: NVQ Level 3, A-Level, or equivalent (preferred)
Experience: Office or case administration: 1 year (preferred)
Location: Within commuting distance of Shrewsbury SY1 (preferred)

Pay: From £25,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client services jobs in stapleton, shr

Customer Service Administrator (Legal Services) - Shrewsbury

Counselling Support/Client Liaison Officer

Administrative Assistant

Project Co-ordinator

Field Interviewer - Shrewsbury

Financial Administration Assistant (to cover maternity leave)

Property & Lettings Admistrator

Legal Support Assistant Clinical Negligence Shrewsbury

Recovery Worker - Engagement (Fixed Term)

Bank Telephonist /Receptionist - Redwoods Shrewsbury

Wedding & Events Manager

Recreational Assistant

Equine Administrator (FTC)

Area Practice Manager - Shropshire

Residential Children's Worker

Customer Representative

Admin Assistant - Care Home

Care Assistant

Care Compliance Administrator

Driver Planning Administrator

I want to receive the latest job alerts for client services in stapleton, shr

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