Sales support coordinator Work, Jobs in Staverton, Wil (with Salaries)

After Sales Support Coordinator
MillerKnoll —Melksham
- Full-time
- Organisational skills
- Communication skills
National Account Coordinator
Yate Supplies —Bristol
- £25,250.16 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Presentation skills
- Health & wellbeing programme
- Employee discount
Quick apply
5d
FST Coordinator
Exponential-e —Chippenham
- Referral programme
Quick apply
8h
Operations Assistant (Temporary)
Field & Flower —Shepton Mallet
- £30,000 - £32,000 a year
- Temporary
- ERP systems
- Organisational skills
- In-person
Quick apply
7d
Commercial Business Coordinator
Bristol Beacon —Bristol
- £28,000 a year
- Full-time
- Organisational skills
- Communication skills
13d
Hire & Sales Coordinator
GAP Group —Avonmouth
- Full-time
Gallery Registrar & Sales Coordinator
Lougher Contemporary —Bristol
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Writing skills
- Health & wellbeing programme
- Flexitime
Quick apply
5d
Supply Coordinator
ELEMIS —Bristol
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Master Data Coordinator
The Fine Cheese Co Ltd —Chippenham
- £27,000 - £30,100 a year
- Full-time
- ERP systems
- Data analysis skills
- English
- Free parking
Quick apply
4d
Operations Administrator
Quick Move Now Limited —Swindon
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Customer service
- English
- Free parking
- Annual leave
Quick apply
10h
Home Admissions Advisor
CornerstoneHealthcare —Bristol
- £35,000 - £40,000 a year
- Weekend availability
- Sales
- Business development
- Marketing
- Paid training
- Employee assistance programme
Site Service Technical Coordinator
Rotamec Ltd —Cheddar
- From £38,000 a year
- Full-time
- Electrical experience
- Continuous improvement
- Driving
- Health & wellbeing programme
- Referral programme
Quick apply
Warehouse Coordinator
Mulberry —Shepton Mallet
- £28,860 a year
- Weekend availability
- Continuous improvement
- Computer skills
- Training & development
- Free parking
- Employee discount
Quick apply
Business Development Executive
Veale Wasbrough Vizards —Bristol
- Hybrid work
- Sales
- Business development
- Analysis skills
Customer Contact Forecasting Analyst
Ayvens —Bristol
- £35,000 - £42,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Communication skills
- Free parking
- Annual leave
Regional Sales Manager
M.Barnwell Services —Bristol
- Training & development
- Leadership
- Communication skills
4d
Commercial Contract Specialist
Oxford Instruments plc —Bristol
- Bachelor's degree
- Mentoring
- Contracts
- Annual leave
Building & Community Coordinator
Pegasus Homes Ltd —Bristol
- £12,871 a year
- Overtime
- Microsoft Word
- Microsoft Outlook
- Maintenance
- Health & wellbeing programme
- Annual leave
Quick apply
Administrative Assistant, Sawday's
Sawday's —Bristol
- Part-time
- Hybrid work
- Sales
- Salesforce
- Employee discount
Quick apply
12d
Project Manager - Third Party Sales Transfer and Entity Split (12m Fixed term contact)
Rotork —Bath
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Training & development
Quick apply
12d

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After Sales Support Coordinator

MillerKnoll -
Melksham

Apply Now

Job details

Full-time

Qualifications

Stakeholder collaboration
Client engagement
Organisational skills
Customer support
Customer interaction
Multidisciplinary collaboration
Communication skills

Full job description

Why join us?

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

After Sales Support Coordinator

Melksham - SN12 6GN

Job summary

The wider Commercial Support team brings together a number of specialised functions under one service umbrella including Customer Care, Project Management, Design, Sales Support and Corporate Accounts Support. As a team we support and manage orders that move through the business from concept to completion. Through teamwork, synergies and knowledge-sharing our mission is to support and maximise the customer experience whilst dealing with Herman Miller.

As After Sales Support Coordinator, you are responsible for handling all service issues and warranty claims that are received from our dealers, clients and consumers. Demonstrating a customer focused, positive can-do attitude, you will work closely with our quality, operations and product teams to ensure that service issues and warranty claims are dealt with quickly and efficiently and within a 24-hour time frame.

As a brand ambassador, work closely with these clients to gain a full understanding and interpretation of their issues and claims and deliver a high quality and timely response ensuring that our service level agreement is met and ensuring customer retention.

In addition, you will work closely with our internal teams keying and managing orders for HM showrooms, exhibitions and staff purchases.

Specific responsibilities

Customer focused day to day management of the online Service Issue Form (SIF) ensuring our service level agreement is met. Going the extra mile to ensure a full understanding and interpretation of the issue from the client to deliver a high quality and timely response.
Empowered to make decisions on processing replacements without photos and as a goodwill if necessary
Working closely with our quality and operations teams to identify and resolve service issue and warranty claim trends. Are there recurring themes or issues?
Work closely with the Corporate Accounts team to ensure service issues for Corporate Account projects are resolved quickly
Become a product expert to ensure complete understanding of our product ranges to assist in the resolution of service issues and warranty claims.
Take full responsibility for the monthly reporting of SIF requests and ensure we are working towards an improvement in response and resolution time.
Oversee and manage the processing through to completion of HM showroom orders, exhibition orders and staff purchases.
Any other tasks that may be required in the Commercial Support team

Job holder requirements

Minimum 3 years’ experience in Customer Service
Innovative, critical thinking and problem-solving skills
The ability to work independently and in a team oriented, collaborative environment
The ability to effectively prioritise and execute tasks in a high-pressure environment
Good communication and organisational skills with a strong ability to influence and build relationships with colleagues, dealers and end clients.
Excellent attention to detail and levels of accuracy
Excellent customer service orientation

Company values

Leadership – leading by example

Purpose – energy and drive

Beliefs – integrity and trust

Design – problem solving

Connections – relationships

Growth – continuous improvement

Performance – achieve standards

Company requirements

Health & Safety; ensure that safe working practices are followed. Attend safety briefings, as requested. Take responsibility for your own and your co-workers safety in accordance with The Health & Safety at Work Act 1974, and The Management of Health and Safety at Work Regulation 1999

Compliance; ensure compliance with business systems, processes, certification schemes, regulations and legislation relevant to the scope of your role. Support internal quality controls and audits to demonstrate compliance.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [email protected].

Apply Now

Refine Your Search

sales support coordinator jobs in staverton, wil

After Sales Support Coordinator

National Account Coordinator

FST Coordinator

Operations Assistant (Temporary)

Commercial Business Coordinator

Hire & Sales Coordinator

Gallery Registrar & Sales Coordinator

Supply Coordinator

Master Data Coordinator

Operations Administrator

Home Admissions Advisor

Site Service Technical Coordinator

Warehouse Coordinator

Business Development Executive

Customer Contact Forecasting Analyst

Regional Sales Manager

Commercial Contract Specialist

Building & Community Coordinator

Administrative Assistant, Sawday's

Project Manager - Third Party Sales Transfer and Entity Split (12m Fixed term contact)

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