On call Work, Jobs in Stevenage, Eng (with Salaries)

Customer Experience Executive
Step Change Outsourcing —Stevenage
- From £25,610.65 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Free parking
- Profit sharing
Quick apply
IT Executive
Step Change Outsourcing —Stevenage
- £30,000 a year
- Full-time
- SQL
- Computer networking
- In-person
- Free parking
- Referral programme
Quick apply
Back of House Nandoca
Nandos —Stevenage
- £12.71 an hour
- Part-time
- No experience needed
- School
- Employee discount
- Referral programme
Office Administrator
EliteSight HomeCare —Cambridge
- £100 a day
- Part-time
- Hybrid work
- Work from home
Quick apply
7d
Front Desk Receptionist
The Stay Club —London
- From £12.90 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- Accounting
- Gym membership
Quick apply
Contact Centre Agent
Stevenage Borough Council —Stevenage
- £26,824 - £29,540 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
4d
Customer Service Agent
Mr Lender —Loughton
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Free parking
- Annual leave
Quick apply
Merchandiser
CPM UK —Stevenage
- £16.94 an hour
- Part-time
- Merchandising
- Communication skills
- Annual leave
- Sick pay
Quick apply
IT Service Desk Analyst
ONS —Hatfield
- £25,000 - £28,000 a year
- Weekend availability
- Spanish
- Microsoft Outlook
- Customer service
- Free parking
- Gym membership
Quick apply
8d
Office and Operations Coordinator
Extreme Scaffolding Services Ltd —Hitchin
- £26,000 - £30,000 a year
- Full-time
- Administrative experience
- Supervising experience
- Organisational skills
Quick apply
3d
Waiting List Officer - Surgical Admissions
East and North Hertfordshire Teaching NHS Trust —Stevenage
- £25,760 - £27,476 a year
- Part-time
- Administrative experience
- Organisational skills
- Flexible schedule
4d
Warehouse Operative Automotive Parts
British Parts —Stevenage
- From £13 an hour
- Part-time
- Heavy lifting
- Customer service
- Organisational skills
- Store discount
- Employee discount
Quick apply
4d
Short-term Temporary Team Member
NEXT —Stevenage
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
2d
Customer Support Specialist
Tanner Pharma Group —Redbourn
- £24,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Sick pay
Quick apply
11d
Housing Officer
Gateside Housing —Hatfield
- £30,000 - £36,000 a year
- Full-time
- Administrative experience
- Bachelor's degree
- In-person
- Free parking
- Sick pay
Quick apply
7d
Helpdesk Contracts Administrator
JCW Energy Services Ltd —Royston
- £25,000 a year
- Overtime
- Bilingual
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
Junior Sales Consultant
Bionic Services Ltd —Luton
- £24,000 a year
- Full-time
- Sales
- Annual leave
- Employee assistance programme
Quick apply
Office Administrator
My Local Bobby Ltd —Waltham
- From £23,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
Quick apply
11d
Reach Out Support Coordinator
North Herts & Stevenage CVS —Hatfield
- £29,000 a year
- Weekend availability
- Microsoft Outlook
- Data entry
- IT
- Health & wellbeing programme
- Work from home
Quick apply
Customer Service Advisor
PayPoint —Welwyn Garden City
- £25,510 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply

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Customer Experience Executive

Step Change Outsourcing -
Stevenage

Quick apply

Job details

Full-time
From £25,610.65 a year

Benefits

Free parking
Profit sharing
Annual leave
Company pension
Canteen
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Microsoft Powerpoint
Sales
Customer service
Computer literacy
GCSE
Leadership
Communication skills

Full job description

The role
The Customer Experience team play a pivotal role in helping develop our Sales Agents, by providing great coaching and feedback on the quality of their sales calls.

As the Customer Experience Executive, you are responsible for listening to calls made by our Sales Team and reviewing them against both the Company and Client standards regarding the level of quality, as well as ensuring the calls are compliant. You will then be expected to complete the relevant documentation to pass back to the Team Leader for them to coach and feedback to the Sales Agents – you must therefore have competent listening skills and written communication.

The ideal candidate will be confident in providing constructive feedback regarding the quality of their calls. You will work collaboratively across other departments within the business, including the Training team, to define specific areas where groups of Sales Agents may have a development need.

To measure success, you will be required to share a weekly overview of performance regarding the Sales Agents calls you have listened to, evaluating against the quality metrics set. You will be able to track the progress made from your coaching and feedback by using our quality monitoring data management system, reviewing both overall team performance and for individual Sales Agents.

What’s in it for you?

Monthly bonus opportunity - £50 per month subject to hitting your objectives.
28 days annual leave, including bank holidays
BT & EE discount
Pension contribution
Excellent career progression giving you the chance to continually develop, learn key business and leadership skills within our organisation
Free on-site parking
On-site canteen

What we’re looking for someone who has:

Attention to detail
The ability to work in a fast-paced environment
Reliability and professionalism
Excellent communication skills, both verbal and written
Computer literacy, including PowerPoint and Excel
The ability to listen to a high volume of calls whilst maintaining focus for long periods
Patience and great people and customer service skills
A focus on outstanding quality and customer service
Must be a self-motivator and self-starter
Having call centre and/or quality measurement experience is preferable but not a necessity

This role is a full time position, 40 hours per week.
Mon-Thurs 09:00-18:15, Fri 09:00 -15:45.
This role is office based.

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Job Type: Full-time

Pay: From £25,610.65 per year

Benefits:

Company events
Employee discount
On-site parking
Profit sharing
Referral programme

Work Location: In person

Quick apply

Refine Your Search

on call jobs in stevenage, eng

Customer Experience Executive

IT Executive

Back of House Nandoca

Office Administrator

Front Desk Receptionist

Contact Centre Agent

Customer Service Agent

Merchandiser

IT Service Desk Analyst

Office and Operations Coordinator

Waiting List Officer - Surgical Admissions

Warehouse Operative Automotive Parts

Short-term Temporary Team Member

Customer Support Specialist

Housing Officer

Helpdesk Contracts Administrator

Junior Sales Consultant

Office Administrator

Reach Out Support Coordinator

Customer Service Advisor

I want to receive the latest job alerts for on call in stevenage, eng

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