Site agent Work, Jobs in Stevenage, Hrt (with Salaries)

Customer Experience Executive
Step Change Outsourcing —Stevenage
- From £25,610.65 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Free parking
- Profit sharing
Quick apply
Customer Service Agent
Mr Lender —Loughton
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Free parking
- Annual leave
Quick apply
Claims Support Advisor
AutoProtect Group —Harlow
- £26,514.90 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Agent
Ringway —Stevenage
- Monday to Friday
- Civil engineering
- Maintenance
- Leadership
Receptionist
Bionic Services Ltd —Luton
- Full-time
- Customer service
- Microsoft Office
- Front desk
- Annual leave
- Employee assistance programme
Quick apply
Guest Service Agent - Casual
N3 Hospitality Management Ltd —Cambridge
- £12.71 an hour
- Hospitality
- Bar
- Hotel
- Free parking
Quick apply
9d
Site Agent
Chiltern Academy —Luton
- £30,024 - £32,597 a year
- School
- Employee assistance programme
- Referral programme
Property Operations Manager
Rainbow Properties —London
- Up to £65,000 a year
- Full-time
- Maintenance
- Supervising experience
- Electrical experience
Quick apply
11d
Customer Service Advisor
PayPoint —Welwyn Garden City
- £25,510 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
Enforcement Agent - North West London
Jacobs Enforcement —North West London
- From £27,000 a year
- Full-time
- Leadership
- Negotiation
- Time management
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Property Administrator
Nova Estate Agents —Luton
- £12.71 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
6d
Site Agent
Advantage Schools —Luton
- £26,298 - £27,133 a year
- Full-time
- Schematics
- Maintenance
- Electrical experience
- Free parking
Quick apply
House Warden
Places for People —Baldock
- £15,250 a year
- Communication skills
- Flexible schedule
4d
Facilities Coordinator
NAB-Jones Lang LaSalle Services —Harpenden
- Weekend availability
- Microsoft Outlook
- Customer service
- English
Quick apply
8d
Cleaner
Langford Village Academy —Biggleswade
- £12.85 an hour
- Part-time
- School
8d
Client Services Coordinator & Operations
Pink Plan LTD —Ware
- From £25,000 a year
- Full-time
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Work from home
Quick apply
Senior Account Manager
Eckoh —Hemel Hempstead
- From £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
Customer Service Manager
Berkeley Group —Milton Keynes
- Customer service
- Leadership
- Annual leave
Quick apply
Art Handler
Sworders Fine Art Auction House —Stansted
- Full-time
- Driving
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
5d
Operations Director
Agfa —Cambridge
- Leadership

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Customer Experience Executive

Step Change Outsourcing -
Stevenage

Quick apply

Job details

Full-time
From £25,610.65 a year

Benefits

Free parking
Profit sharing
Annual leave
Company pension
Canteen
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Microsoft Powerpoint
Sales
Customer service
Computer literacy
GCSE
Leadership
Communication skills

Full job description

The role
The Customer Experience team play a pivotal role in helping develop our Sales Agents, by providing great coaching and feedback on the quality of their sales calls.

As the Customer Experience Executive, you are responsible for listening to calls made by our Sales Team and reviewing them against both the Company and Client standards regarding the level of quality, as well as ensuring the calls are compliant. You will then be expected to complete the relevant documentation to pass back to the Team Leader for them to coach and feedback to the Sales Agents – you must therefore have competent listening skills and written communication.

The ideal candidate will be confident in providing constructive feedback regarding the quality of their calls. You will work collaboratively across other departments within the business, including the Training team, to define specific areas where groups of Sales Agents may have a development need.

To measure success, you will be required to share a weekly overview of performance regarding the Sales Agents calls you have listened to, evaluating against the quality metrics set. You will be able to track the progress made from your coaching and feedback by using our quality monitoring data management system, reviewing both overall team performance and for individual Sales Agents.

What’s in it for you?

Monthly bonus opportunity - £50 per month subject to hitting your objectives.
28 days annual leave, including bank holidays
BT & EE discount
Pension contribution
Excellent career progression giving you the chance to continually develop, learn key business and leadership skills within our organisation
Free on-site parking
On-site canteen

What we’re looking for someone who has:

Attention to detail
The ability to work in a fast-paced environment
Reliability and professionalism
Excellent communication skills, both verbal and written
Computer literacy, including PowerPoint and Excel
The ability to listen to a high volume of calls whilst maintaining focus for long periods
Patience and great people and customer service skills
A focus on outstanding quality and customer service
Must be a self-motivator and self-starter
Having call centre and/or quality measurement experience is preferable but not a necessity

This role is a full time position, 40 hours per week.
Mon-Thurs 09:00-18:15, Fri 09:00 -15:45.
This role is office based.

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Job Type: Full-time

Pay: From £25,610.65 per year

Benefits:

Company events
Employee discount
On-site parking
Profit sharing
Referral programme

Work Location: In person

Quick apply

Refine Your Search

site agent jobs in stevenage, hrt

Customer Experience Executive

Customer Service Agent

Claims Support Advisor

Agent

Receptionist

Guest Service Agent - Casual

Site Agent

Property Operations Manager

Customer Service Advisor

Enforcement Agent - North West London

Property Administrator

Site Agent

House Warden

Facilities Coordinator

Cleaner

Client Services Coordinator & Operations

Senior Account Manager

Customer Service Manager

Art Handler

Operations Director

I want to receive the latest job alerts for site agent in stevenage, hrt

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