Business support Work, Jobs in Stoke On Trent, Eng (with Salaries)

Contact Centre Operator
R J Lifts Group Ltd —Stoke-on-Trent
- £23,978.76 - £28,089.10 a year
- Overtime
- Customer service
- English
- Data entry
Quick apply
1d
Summer Team Member (Café, Desserts & Inflatable Arena)
Inflato Stoke —Stoke-on-Trent
- £8.00 - £12.71 an hour
- Weekend availability
- Supervising experience
- In-person
- Restaurant
Quick apply
1d
VodafoneThree - Incident Specialist
Vodafone —Stoke-on-Trent
- Full-time
- Sales
- Continuous improvement
- Employee discount
3d
Complaint Handler
Davies —Stoke-on-Trent
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
5d
Business Development Executive
Service Innovation Group UK —Stoke-on-Trent
- £40,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Annual leave
- Employee assistance programme
Will Writing & Estate Planning Advisor - | Full Training |
Westminster Law ltd —Stoke-on-Trent
- £49,500 a year
- Full-time
- Hybrid work
- Google Suite
- Sales
- Microsoft Office
- Work from home
Quick apply
VodafoneThree - Operations Support Senior Specialist
VodafoneThree —Stoke-on-Trent
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- IT
Quick apply
Customer Excellence Advisor
National Veterinary Services Limited —Stoke-on-Trent
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
6d
Customer Service Advisor
HR Executive Limited —Newcastle-under-Lyme
- From £26,436 a year
- Full-time
- Customer service
- English
- Data entry
Quick apply
2d
PS Full-time Receptionist, Melbourne House, Stoke-on-Trent
HM Prison & Probation Service —Stoke-on-Trent
- £20,001 - £30,000 a year
- Weekend availability
- Hybrid work
- English
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
1d
Customer Service Administrator
Freshview Foods Ltd —Stoke-on-Trent
- £13.40 an hour
- Weekend availability
- Microsoft Excel
- Customer service
- English
- Employee discount
- Referral programme
Quick apply
4d
Business Development & Project Assistant
YMCA North Staffordshire —Stoke-on-Trent
- £29,365.19 a year
- Full-time
- Business development
- In-person
- Free parking
- Annual leave
Quick apply
8d
HR Administration Assistant
Water Plus —Stoke-on-Trent
- From £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Work from home
Quick apply
7d
Supply Chain Executive
DA PAK Ltd —Trentham
- £35,000 - £40,000 a year
- Full-time
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
5d
Customer Advisor
Pavers —Stoke-on-Trent
- £13.00 - £13.50 an hour
- 8 hour shift
- Employee discount
Quick apply
22h
IT Field Support Engineer (1st & 2nd Line)
Holdcroft —Stoke-on-Trent
- Windows
- Microsoft Office
- Travel
- Employee assistance programme
- Employee discount
Quick apply
CRM Administrator (on-site)
IAE —Stoke-on-Trent
- £40,000 a year
- Full-time
- Azure
- Java
- SQL
- Life insurance
- Sick pay
Quick apply
16h
Hub & Facilities Coordinator
The Grocott Centre Ltd —Stoke-on-Trent
- £31,200 a year
- Full-time
- Supervising experience
- Project management
- In-person
- Free parking
Quick apply
5d
VodafoneThree - Specialist Care Advisor
Vodafone —Stoke-on-Trent
- Full-time
- Hybrid work
- Employee discount
5d
Recruitment Co-ordinator (Part Time)
Novus Property Solutions Ltd —Stoke-on-Trent
- Part-time
- Hybrid work
- Communication skills
- Employee discount
- Flexible schedule
Quick apply

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business support jobs near stoke on trent, eng

Contact Centre Operator

R J Lifts Group Ltd -
Stoke-on-Trent

Quick apply

Job details

Full-time
£23,978.76 - £28,089.10 a year
1 day ago

Qualifications

Customer service
GCSE
English
Data entry
IT
Phone etiquette
Communication skills

Full job description

Contact Centre Operator

RJ Lifts Group is a Lift and Escalator maintenance company operating UK wide with a large network of engineers and technicians. We are based in Staffordshire and are looking for an Contact Centre Operator to work within our Breakdown Support Team.

This is an excellent opportunity to join this fast-growing well-respected lift services company and would suit someone open to develop there skills in Customer Service, with a positive attitude to develop relationships with our customer base, and delivering a excellent customer journey. Customer Service is Paramount to our Business.

Full training will be given to the successful candidate.

Job Type: Full-time

Hours: 42.5 hours per week; worked between Monday to Friday, 08:00AM - 17:00PM.

Holidays: 22 days + ALL UK Bank Holidays (30 days holiday)

We offer a range of fantastic benefits to our employees:

Overtime Opportunities
Annual Events
Company Phone
Training and Development Opportunities
We are an EOT, you will be part owner of a great company through a trust….
Shares of the Company after 12-months service, no other Lift Company offers this!!
Profit share, with a potential payment of up to £3,600 tax-free paid* subject to profit and performance. Please note this is amount is not capped and could be higher.
Leadership succession planning opportunities for those wanting to grow and develop at a fast growing Independent Employee Focused and Driven Company.

The main tasks are:

Providing a focused and friendly service to all customers when taking calls, emails, and assisting with queries and scheduling works. Being sure to follow GDPR and Protecting Data at all time via all communications.
Dispatching engineers to client sites, using our internal telematics systems. A good knowledge of the UK and Ireland for locations is beneficial.
Updating clients with updates, ETA's and daily reports.
Maintaining secure, efficient and accurate digital filing systems.
Taking messages where appropriate and ensuring these are recorded accurately and that SLA's met
Handling a range of enquiries from customers by both telephone and email and recording this accurately and ensuring all details are recorded accurately and correctly.
Updating our internal systems with diary events to trigger calls and appointments to customers and/or producing documents/correspondence as required as all our customers has a wide range of needs and requirements to for fill.
Maintaining an acceptable level of Industry and product knowledge by keeping up-to-date with developments across our business and customer network.

The ideal candidate would have the following skills;

Being able to work in a team
Patience
Ability to remain calm under pressure
Friendly and tactful personality
Knowledge of the UK, and ultimately an understanding of where Counties, Cities are within the United Kingdom
Good timekeeping
Open minded attitude
Being able to handle difficult situations
A commitment to providing good customer service
Excellent telephone manner
Strong written and oral communication skills
Attention to detail
Professional and responsible
Focused and self motivated
Patient and tactful
Enthusiastic team player
Keen to learn and progress
Strong IT skills
The ability to quickly and accurately enter information, produce documentation, and supply information
Good numeric skills and capable of multi-tasking
Looking to progress and build a career within a successful expanding organisation
Minimum of 4 GCSE’s at Grade C and above, to include English and Maths

Please apply with your CV.

Job Type: Full-time

Pay: £23,978.76-£28,089.10 per year

Education:

GCSE or equivalent (required)

Experience:

customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

business support jobs in stoke on trent, eng

Contact Centre Operator

Summer Team Member (Café, Desserts & Inflatable Arena)

VodafoneThree - Incident Specialist

Complaint Handler

Business Development Executive

Will Writing & Estate Planning Advisor - | Full Training |

VodafoneThree - Operations Support Senior Specialist

Customer Excellence Advisor

Customer Service Advisor

PS Full-time Receptionist, Melbourne House, Stoke-on-Trent

Customer Service Administrator

Business Development & Project Assistant

HR Administration Assistant

Supply Chain Executive

Customer Advisor

IT Field Support Engineer (1st & 2nd Line)

CRM Administrator (on-site)

Hub & Facilities Coordinator

VodafoneThree - Specialist Care Advisor

Recruitment Co-ordinator (Part Time)

I want to receive the latest job alerts for business support in stoke on trent, eng

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