Service Manager | Aftersales Manager | Workshop Manager
Holdcroft —Stoke-on-Trent
- £59,000 a year
- Full-time
- Customer service
- Supervising experience
- Leadership
- Free parking
- Employee assistance programme
14d
Aftersales Manager
Law Truck Centre Ltd —Stoke-on-Trent
- £35,000 - £45,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
Quick apply
Key Account Manager & Projects Lead
Goodfish Group —Cannock
- £45,000 - £50,000 a year
- Full-time
- Project management
- Presentation skills
- Driving
Quick apply
Service Manager - Volkswagen
Johnsons Cars —Stafford
- £38,000 a year
- Full-time
- Leadership
- Annual leave
- Employee discount
Local Business Development Manager
Lookers —Stoke-on-Trent
- £25,000 a year
- Full-time
- Sales
- Business development
- Negotiation
- Annual leave
Quick apply
First Line Manager - Transport
DHL —Stoke-on-Trent
- £36,616.50 a year
- Microsoft Office
- IT
5d
Buyer
Sumitomo Electric Wiring Systems (Europe) Ltd —Newcastle-under-Lyme
- Full-time
- Computer literacy
- English
- Communication skills
Sales Administrator
Turbosmart —Rugeley
- £27,000 - £28,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
14d
Sales Manager
Lookers —Stoke-on-Trent
- £45,000 - £50,000 a year
- Monday to Friday
- Customer service
- Driving
- Leadership
- Annual leave
Quick apply
4d
General Sales Manager
Vertu Motors —Macclesfield
- £40,000 - £60,000 a year
- Full-time
- Sales
- Leadership
Quick apply
13d
Marketing Campaign Manager
Holdcroft —Stoke-on-Trent
- £28,000 - £30,000 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Marketing
- Employee assistance programme
- Referral programme
6d
BMW Sales Manager
Lookers —Crewe
- Up to £50,000 a year
- Monday to Friday
- Customer service
- Driving
- Leadership
- Annual leave
Quick apply
12d
Engineering Shift Manager
DHL —Stoke-on-Trent
- £51,238.29 a year
- Night shift
- Management
- Maintenance
- Leadership
- Free parking
- Annual leave
11d
Aftersales Supervisor - Suzuki
Johnsons Cars —Cannock
- Full-time
- Leadership
- Annual leave
- Employee discount
Applied AI Engineer – Prompting & Evaluation
KERRIDGE COMMERCIAL SYSTEMS CORP —Macclesfield
- Full-time
- ERP systems
- Master's degree
- APIs
Quick apply
Sales Executive
Swansway Garages —Stafford
- £55,000 a year
- Full-time
- Sales
- Communication skills
- Employee assistance programme
- Employee discount
1d
Environmental Management & Sustainability Compliance Manager
Radius Limited —Crewe
- £55,000 - £60,000 a year
- Full-time
- Maintenance
- Project management
- Organisational skills
- Employee assistance programme
Quick apply
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Macclesfield
- Full-time
- Sales
- ERP systems
- IT
Quick apply
Account Manager
Prodrive —Newport
- Project management
- Communication skills
Account Manager
Radius Limited —Crewe
- Full-time
- Microsoft Office
- Communication skills
- Negotiation
Quick apply

I want to receive the latest job alerts for automotive service manager in stoke on trent, sts

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Manager | Aftersales Manager | Workshop Manager

Holdcroft -
Stoke-on-Trent

Apply Now

Job details

Full-time
£59,000 a year
14 days ago

Benefits

Free parking
Employee assistance programme
Employee discount
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Supervising experience
Automotive service
Leadership
Communication skills

Full job description

Service Manager | Aftersales Manager | Workshop Manager

Job Title: Service Manager | Aftersales Manager | Workshop Manager
Location: Hyundai, Hanley
Salary: OTE £59,000
Working Hours: Full-time
Start Date: Immediate

About the Role

We are looking for an experienced and motivated Service Manager to lead our Aftersales team at Holdcroft Motor Group. This is an exciting opportunity to take ownership of a busy service department, leading a team of skilled Technicians and Service Advisors while delivering exceptional customer service and driving departmental performance.

As Service Manager, you will be responsible for ensuring the smooth day-to-day operation of the workshop and service reception, maintaining manufacturer standards, achieving business targets, and creating a positive, high-performing culture. At Holdcroft, we are committed to investing in our people through ongoing training, career development, and the latest manufacturer support.

Your Role

Lead and manage the daily operations of the service department, ensuring maximum efficiency and productivity
Motivate, coach, and develop a team of Service Advisors and Vehicle Technicians
Deliver outstanding levels of customer satisfaction and resolve customer queries professionally
Monitor departmental performance against key performance indicators and implement continuous improvements
Ensure workshop loading, quality of work, and customer communication meet manufacturer and company standards
Build and maintain strong relationships with manufacturer representatives and key stakeholders
Drive profitability while maintaining exceptional service standards and operational compliance
Ensure all health and safety, manufacturer, and company policies are followed

What We Offer

Competitive salary with OTE of £59,000
Bonus scheme linked to departmental performance
31 days holiday
Colleague referral bonus scheme (up to £1,000)
Ongoing manufacturer and in-house training programmes
Career progression opportunities within a growing automotive group
Supportive and collaborative working environment
Employee discounts across the Holdcroft Group
Employee Assistance Programme
Free on-site parking

About You

Previous experience managing or supervising an automotive service department
Strong leadership skills with the ability to motivate and develop high-performing teams
Excellent customer service and communication skills
Strong understanding of workshop operations, aftersales processes, and manufacturer standards
Commercial awareness with the ability to drive departmental performance and profitability
Excellent organisational and problem-solving skills with strong attention to detail
Experience working with multiple vehicle brands is advantageous
Full UK driving licence

About Holdcroft

Holdcroft is a leading automotive retail group committed to delivering exceptional customer service and investing in the development of our people. We pride ourselves on providing manufacturer-led training, career progression opportunities, and a supportive environment where our teams can thrive. If you're ready to lead a successful service department and take the next step in your automotive management career, we'd love to hear from you.

Apply Now

Refine Your Search

automotive service manager jobs in stoke on trent, sts