Customer support coordinator Work, Jobs in Stoke On Trent, Sts (with Salaries)

Customer Training Coordinator
BOHSA LTD —Stoke-on-Trent
- Up to £25,000 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Annual leave
Quick apply
1d
Service Coordinator (Helpdesk)
ISS Facility Services —Stoke-on-Trent
- Communication skills
Quick apply
Customer Services Co-ordinator
Staffordshire Training Services Limited —Stafford
- £25,000 a year
- Full-time
- Microsoft Word
- Data entry
- In-person
- Free parking
Quick apply
14h
Senior Accommodation Coordinator
Davies —Stoke-on-Trent
- Full-time
- Customer service
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
8d
Administration Coordinator – Property Industry - 3 days a week
Levelup123 —Crewe
- £15,000 - £17,000 a year
- Part-time
- Hybrid work
- Customer service
- Travel
- Annual leave
- Flexitime
Quick apply
1d
Service Coordinator - Out of Hours
ISS Facility Services —Stoke-on-Trent
- Data entry
Quick apply
Property & Administration Coordinator
Levelup123 —Crewe
- £15,000 - £17,000 a year
- Part-time
- Hybrid work
- Driving
- Flexitime
- Work from home
Quick apply
Delivery Coordinator
Entanet —Telford
- £26,000 - £30,000 a year
- Monday to Friday
- CRM software
- Continuous improvement
- Organisational skills
Quick apply
Engineering Scheduler/Service Coordinator
L123 Limited —Penkridge West
- £13.00 - £14.50 an hour
- Full-time
- Analysis skills
- Free parking
- Flexitime
Quick apply
9h
Trade Sales Coordinator
CW Sellors Group Ltd —Ashbourne
- £29,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
14h
Finance Co-ordinator
TWPC —Stone
- £28,000 - £30,000 a year
- Temporary
- Organisational skills
- In-person
- Communication skills
- Free parking
Quick apply
3d
Sales and Homeownership Coordinator
Weaver Vale Housing Trust —Northwich
- £30,857.77 a year
- Full-time
- Organisational skills
- Free parking
- Annual leave
4d
European Logistics Coordinator
Nutreco —Ashbourne
- Full-time
- Customer service
- Computer literacy
- Communication skills
Swim Co-Ordinator
Shropshire Community Leisure Trust —Whitchurch
- £9,029.08 a year
- Part-time
- Customer service
- Experience working with children
- Team management

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customer support coordinator jobs near stoke on trent, sts

Customer Training Coordinator

BOHSA LTD -
Stoke-on-Trent

Quick apply

Job details

Permanent | Full-time
Up to £25,000 a year
1 day ago

Benefits

Free parking
Annual leave
Company pension
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Salesforce
Analysis skills
Customer support
Financial services
Customer interaction
AI

Full job description

Coordinate training that runs like clockwork and deliver customer service that our clients rave about.

We're a fast‑growing training agency, best known for health & safety and increasingly trusted by our clients for much more. We're looking for a Customer Training Coordinator who takes real pride in getting the details right, looking after clients brilliantly, and keeping every booking running smoothly from first enquiry to certificate.

Who We Are

BOHSA is a training agency built on a simple promise: go above and beyond for every client and training partner. We made our name in health & safety, and these days our clients come to us for more and more - so we're branching out to meet them!

Service is what we're known for. We're in a period of real growth, and we're also modernising how we work, including using AI tools to take the repetitive tasks off our plates so we can spend more time on our clients. You don't need a technical background; just an openness to working with those tools as part of the job.

The Role

This role is the engine room of our training delivery. Day to day, you'll research and build quotes, liaise with our trainers to confirm the right course, gather the correct details and requirements, and process bookings accurately - making sure every client gets exactly what they need, when they need it. You'll be the calm, organised point of contact who keeps everything on track.

Alongside the coordination, you'll deliver the warm, responsive customer service we're known for - by phone and email - and, where it helps, use our AI tools to work faster and smarter. It's a busy, varied role for someone who loves juggling several things at once and gets satisfaction from a job done properly.

What You'll Do

Research and create quotes to give clients the best options
Liaise with trainers to confirm the right course, and gather the correct details and requirements for each booking
Create, amend and process bookings, making sure every detail is correct
Follow up with clients to gather and confirm course requirements
Make sure clients receive clear joining instructions before every course
Manage the training matrix for seamless coordination
Issue and securely handle certifications
Process invoices and purchase orders accurately and on time
Handle morning calls, course updates and day‑to‑day admin promptly
Support clients by phone and email with genuine care and sound judgement
Use our AI tools to streamline the routine parts of the role where they help

Is This You?

Thrives in a busy environment — you can juggle several jobs at once, switch between tasks and pick straight back up where you left off
Detail‑obsessed and organised — accuracy matters in our world and you take pride in getting the small things exactly right
Great with people — warm, clear and calm on the phone and over email, with clients and trainers alike
A natural coordinator — you like keeping things moving, chasing the missing detail and making sure nothing slips
Comfortable with change — you thrive in a fast‑paced, growing environment
Full of initiative — you spot a better way of doing something and make it happen, and you're happy to use AI tools to help
Keen to grow — you want a career, not just a job, and a front‑row seat as the company expands

Some administrative or coordination experience is a bonus, but your attitude and reliability matter just as much.

What You'll Get

A competitive salary of up to £25,000 per year
Ongoing training and support to help you grow into the role and beyond
The chance to build modern skills, including working with AI tools, that will serve you for years
A genuine say in how we shape our systems and our future
Company pension and free on‑site parking
A friendly, ambitious team that wants you to exceed your own expectations

The Details

Salary: Up to £25,000 per year
Job type: Full‑time, Permanent
Hours: Monday to Friday, 09:00–17:30 (37.5 hours per week)
Holiday: 20 days annual leave plus bank holidays
Location: In office, Phoenix Works, Longton (in person)
Experience: Administrative / coordination - 1 year (preferred)

How To Apply

If coordinating training and delivering first‑class customer service sounds like your kind of role, we'd love to hear from you. Tell us a bit about yourself and why this role appeals.

Benefits:

Company pension
On‑site parking

Work Location: In person

Pay: Up to £25,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in stoke on trent, sts

Customer Training Coordinator

Service Coordinator (Helpdesk)

Customer Services Co-ordinator

Senior Accommodation Coordinator

Administration Coordinator – Property Industry - 3 days a week

Service Coordinator - Out of Hours

Property & Administration Coordinator

Delivery Coordinator

Engineering Scheduler/Service Coordinator

Trade Sales Coordinator

Finance Co-ordinator

Sales and Homeownership Coordinator

European Logistics Coordinator

Swim Co-Ordinator

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