Customer support coordinator Work, Jobs in Stoke On Trent, Sts (with Salaries)

Order fulfilment Coordinator
EU Automation —Stafford
- £26,950 a year
- Full-time
- Hybrid work
- Word processing
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
14d
Service Co-ordinator - Helpdesk - 12 month FTC
Equans —Stoke-on-Trent
- 8 hour shift
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
AI First Customer Support Coordinator
BOHSA LTD —Stoke-on-Trent
- Up to £25,000 a year
- Full-time
- Administrative experience
- In-person
- Free parking
- Annual leave
Quick apply
10d
Service Coordinator
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Event & Sales Coordinator
Bien Venue Ltd —Poynton
- From £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Sales
Quick apply
Service Coordinator - Out of Hours
ISS Facility Services —Stoke-on-Trent
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Service Coordinator (Helpdesk)
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Customer Service Coordinator
Baxters Food Group —Burntwood
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
Quick apply
2d
Customer Sales & Commercial Co-ordinator
Davanco Designs —Longford
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Social media management
Quick apply
3d
Service Coordinator
Mastermover —Ashbourne
- CRM software
- Salesforce
- Organisational skills
Service Coordinator
Recra Consulting —Four Ashes
- £26,000 a year
- Full-time
- Organisational skills
Quick apply
Service Coordinator
United Plant —Cannock
- Full-time
- Communication skills
Quick apply
Service Coordinator
United Plant Services —Cannock
- Full-time
- Communication skills
Customer Service Coordinator - Business & Industry
Reconomy Connect —Telford
- Full-time
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
- Referral programme
8d
Sales Co-ordinator (Service, Repairs and Maintenance)
New Haden Pumps Ltd —Cheadle
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
3d
Customer Services Co-Ordinator
Aliaxis UK Limited (United Kingdom) —Cannock
- £26,922 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- ERP systems
- Employee assistance programme
- Employee discount
14h
Installations Coordinator
Radius Limited —Crewe
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
1d
Swim Co-Ordinator
Shropshire Community Leisure Trust —Whitchurch
- £9,029.08 a year
- Part-time
- Microsoft Outlook
- Customer service
- Supervising experience

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Service Co-ordinator - Helpdesk - 12 month FTC
Equans —Stoke-on-Trent
2 corporate social responsibility days per year. Hold 3 GSCE's at Grade C or above or equivalent. Deliver excellent administration skills, including email and…

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customer support coordinator jobs near stoke on trent, sts

Order fulfilment Coordinator

EU Automation -
Stafford

Quick apply

Job details

Full-time
£26,950 a year
14 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Enhanced maternity leave
Enhanced paternity leave
Life insurance

Qualifications

Word processing
Organisational skills
IT
Communication skills

Full job description

Job Advert

Please note: This role requires full-time office attendance during the initial training and probationary period. Following successful completion, you will be eligible to transition to our hybrid working policy.

Who We Are

At EU Automation, we connect manufacturers to a global supply of automation parts, ensuring they can avoid costly downtime. No matter where in the world, we are comitted to helping businesses save millions in lost revenue and making manufacturing possible.

The Opportunity

Our Order Fulfilment Team plays a critical role in delivering an outstanding customer experience. As an Order Fulfilment Coordinator, you will take ownership of customer orders from initial creation through to final delivery.

This is a fast-paced, detail-driven role that requires strong organisation, proactive thinking, and a solutions-focused mindset. You’ll anticipate challenges before they arise, coordinate across multiple teams, and ensure every order progresses smoothly. Clear communication and attention to detail are essential, as you’ll be managing supplier relationships and overseeing every stage of the fulfilment process.

Key Responsibilities

Review customer purchase orders and proof of payment, ensuring accuracy and alignment with internal systems
Source and order parts from suppliers via purchase orders, credit card, or proforma requests
Coordinate closely with internal departments to ensure all documentation and processes are completed correctly for shipping
Monitor supplier performance, proactively chasing updates to prevent delays
Communicate effectively with customers, providing timely updates where necessary

What We’re Looking For

Strong organisational and IT skills (email, spreadsheets, word processing)
A proactive, problem-solving mindset with the ability to take ownership
Adaptability and flexibility in a dynamic working environment
Strong interpersonal skills, with the ability to build relationships across teams
Excellent written and verbal communication skills
Additional European language skills are advantageous, but not essential

What We Offer

The opportunity to join a Sunday Times Fast Track 100, Profit Track and HSBC International Track company
33 days’ annual leave
Hybrid working: 2 days from home, 3 days in the office
Early Friday finish to start your weekend sooner
Enhanced maternity and paternity leave
Employee Assistance Programme, including financial and wellbeing support and up to six counselling sessions per year
Health Cash Plan (covering dental, optical, podiatry and more)
Life insurance cover
Aegon pension scheme
Complimentary tea and coffee
Regular celebrations of seasonal and life events

This role may also be advertised as Purchasing Executive, Purchasing Administrator, Procurement Assistant, or Assistant Buyer.

#INDHP

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customer support coordinator jobs in stoke on trent, sts

Order fulfilment Coordinator

Service Co-ordinator - Helpdesk - 12 month FTC

AI First Customer Support Coordinator

Service Coordinator

Event & Sales Coordinator

Service Coordinator - Out of Hours

Service Coordinator (Helpdesk)

Customer Service Coordinator

Customer Sales & Commercial Co-ordinator

Service Coordinator

Service Coordinator

Service Coordinator

Service Coordinator

Customer Service Coordinator - Business & Industry

Sales Co-ordinator (Service, Repairs and Maintenance)

Customer Services Co-Ordinator

Installations Coordinator

Swim Co-Ordinator

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