Talent coordinator Work, Jobs in Stoke On Trent, Sts (with Salaries)

Service Coordinator
ISS Facility Services —Stoke-on-Trent
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
Quick apply
10d
Operations Coordinator
Reconomy —Telford
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Store discount
12d
Service Coordinator - Out of Hours
ISS Facility Services —Stoke-on-Trent
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Sales Coordinator
L123 Limited —Penkridge West
- £13.00 - £14.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Flexitime
Quick apply
4h
Client Services Team Leader
ISS Facility Services —Stoke-on-Trent
- Customer service
- Supervising experience
- Leadership
2d
Logistics Coordinator
Screwfix —Stafford
- Part-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Communication skills
- Employee discount
- Flexible schedule
Service Coordinator (Helpdesk)
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Sales Order Processor : Dropship (12 month FTC)
RKW —Stoke-on-Trent
- £25,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Scheduler
L123 Limited —Penkridge West
- £13.00 - £14.50 an hour
- Full-time
- Microsoft Office
- Analysis skills
- Free parking
- Flexitime
Quick apply
4h
Installations Coordinator
Radius Limited —Crewe
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
HEALTH & SAFETY ADVISOR
WITRON Group —Keele
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
5d
Senior Property Manager
Premier Estates Ltd —Macclesfield
- Monday to Friday
- Hybrid work
- No degree
- Accounting
- Mentoring
- Annual leave
- Referral programme
Site Network - Technical Support
Radius Limited —Crewe
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply

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talent coordinator jobs near stoke on trent, sts

Service Coordinator

ISS Facility Services -
Stoke-on-Trent

Quick apply

Job details

Permanent
10 days ago

Benefits

Company pension
Employee discount

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Help desk

Full job description

Service Coordinator

Contract: Key Account Network

Location: Stoke, ST1 5PZ

Hours of work: 40

Contract Type: Permanent

We are seeking a Service Coordinator to join a busy Dispatch team within a Facilities Helpdesk, acting as the central point of contact for operational colleagues and managing the allocation and completion of jobs.

The successful candidate will take full ownership of customer requests, ensuring the most effective and timely solutions are delivered.

Job Description

We are looking for someone who understands the importance of excellent service delivery, accuracy, and customer focus, with the ability to adapt quickly in a fast-paced environment.

This role is full-time, working 40 hours per week, Monday to Friday between 8am and 5pm, and offers a competitive salary alongside 25 days holiday plus bank holidays, pension, and retail discounts.

Key Responsibilities

Manage and coordinate Planned Preventative Maintenance (PPM) and reactive tasks to meet agreed KPI and SLA targets
Allocate engineering resources effectively to minimise disruption and reduce travel time
Coordinate incoming calls and queries, assigning outsourced tasks to appropriate specialist contractors
Raise purchase orders for external partners and maintain live updates from job initiation through to completion
Manage field engineers, monitoring time, materials, and ensuring appropriate labour allocation based on skill set and location
Provide cover for manpower shortages, including implementing emergency solutions where health & safety or site security is at risk
Manage sample result outcomes and coordinate any required remedial works
Coordinate site access arrangements and organise out-of-hours resource deployment

Professional and Personal Competencies/Qualifications

Previous experience within a helpdesk, customer service, or field scheduling support role is essential
Demonstrates a proactive approach to customer service, with the ability to respond to changing situations
Strong team player, willing to support colleagues and collaborate effectively
Proficient in Microsoft Office (Word and Excel) with strong numerical reasoning; experience with dynamic scheduling tools is advantageous
Confident communicator with the ability to influence and adapt communication styles to different audiences
Strong objection-handling skills and the ability to manage field operatives with professionalism and firmness
Highly organised, deadline-driven, with the ability to prioritise and manage multiple tasks
Maintains composure under pressure and demonstrates resilience in challenging situations
Excellent attention to detail and accuracy

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]

If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace

To find out more about what we do - https://www.uk.issworld.com/

Work Location: In person

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Refine Your Search

talent coordinator jobs in stoke on trent, sts

Service Coordinator

Operations Coordinator

Service Coordinator - Out of Hours

Sales Coordinator

Client Services Team Leader

Logistics Coordinator

Service Coordinator (Helpdesk)

Sales Order Processor : Dropship (12 month FTC)

Scheduler

Installations Coordinator

HEALTH & SAFETY ADVISOR

Senior Property Manager

Site Network - Technical Support

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