Customer service manager Work, Jobs in Stoneleigh, War (with Salaries)

Venue Manager
Bourton Hall Ltd —Rugby
- Up to £40,000 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Referral programme
Quick apply
2d
Head of Client Experience
3D-lipo Ltd —Rugby
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Continuous improvement
- Team management
- Free parking
Quick apply
Sales and Order Planning Manager
Brian James Trailers Ltd —Daventry
- £40,000 - £50,000 a year
- Full-time
- Customer service
- Data analysis skills
- Continuous improvement
- Free parking
Quick apply
8d
Visual Merchandising Lead
Bravissimo —Warwick
- £30,000 a year
- Hybrid work
- Microsoft Powerpoint
- Communication skills
- Free parking
- Employee discount
Quick apply
Customer Experience Manager
Avanti West Coast —Birmingham
- Full-time
- Customer service
- Continuous improvement
- Travel
Admin Operations and Events Lead
National Federation of Almos (NFA) —Coventry
- £15,500 - £17,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Supervising experience
- Travel
- Free parking
- Annual leave
Quick apply
7d
IT Service Delivery Manager
Erud It Ltd —Leicester
- £35,000 - £44,000 a year
- Full-time
- Continuous improvement
- In-person
- Training & development
- Free parking
Quick apply
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Coventry
- Full-time
- Bachelor's degree
- Continuous improvement
- Team management
Service Delivery Manager
Cox Automotive —Coventry
- £40,000 a year
- Full-time
- Employee discount
Airport Station Manager
Wilson James —Birmingham
- £50,000 - £53,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Budgeting
- Annual leave
- Employee discount
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
Customer Sales Manager
Care UK —Birmingham
- £40,000 a year
- Weekend availability
- Customer service
- Business development
Customer Relationship Marketing Manager
Helping Hands Homecare —Alcester
- £60,000 a year
- Full-time
- Hybrid work
- Team management
- Communication skills
Quick apply
2d
Branch Manager
REXEL —Coventry
- Full-time
- Customer service
- Training & development
- Leadership
- Annual leave
- Employee discount
Quick apply
Proposals Manager
Avove —Coventry
- £50,000 - £65,000 a year
- Full-time
- Management
- Business development
- Project management
- Annual leave
- Employee assistance programme
Quick apply
Customer Experience Manager
Trident Group —Birmingham
- £50,000 a year
- Full-time
- Presentation skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Duty Manager
Planet Ice Coventry —Coventry
- £13.21 an hour
- Part-time
- Hospitality
- Management
- Customer service
Quick apply
4d
Assistant General Manager
Inspired Villages —Warwick
- Computer literacy
- Hotel
- Computer skills
- Annual leave
- Employee discount
Service Delivery Manager
Convergence Group —Solihull
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Communication skills
Quick apply
Assistant Manager
Starbucks —Stoneleigh
- Part-time
- Hospitality
- Sales
- Training & development
- Store discount
- Employee assistance programme

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Venue Manager

Bourton Hall Ltd -
Rugby

Quick apply

Job details

Full-time
Up to £40,000 a year
2 days ago

Benefits

Company events
Referral programme
On-site parking

Qualifications

Hospitality
Complaint handling
Personal Licence
Budgeting
Events management
Training & development
Leadership
Team motivation leadership
Hospitality management

Full job description

Are you an experienced hospitality leader looking for your next challenge?

Country House Weddings is seeking an exceptional Venue Manager to lead our stunning Bourton Hall venue. This is an exciting opportunity for a passionate, driven and commercially minded manager to take ownership of one of the UK's most prestigious exclusive-use wedding venues.

If you thrive on delivering exceptional customer experiences, leading high-performing teams and driving business success, we'd love to hear from you.

About Us

For over 30 years, Country House Weddings Ltd has been hosting tailor-made weddings and receptions across our collection of magnificent, award-winning venues. As a family-run business, we pride ourselves on delivering outstanding service, beautiful surroundings and unforgettable wedding experiences.

Bourton Hall is our luxurious Warwickshire wedding venue, nestled in the heart of Shakespeare Country. Surrounded by twelve acres of gardens, woodland and parkland, this striking Italianate mansion and former Catholic chapel provide an exclusive setting for beautiful weddings and events.

The Role

As Venue Manager, you will be fully responsible for the successful day-to-day operation of the venue, ensuring exceptional service standards, commercial performance and memorable guest experiences.

You will lead from the front, supporting and developing your team whilst maintaining the highest operational standards across all areas of the business.

This role requires a hands-on manager who is equally comfortable engaging with guests, leading a team, managing budgets and ensuring the smooth delivery of weddings and events.

Key Responsibilities

Lead, motivate and develop the venue team to deliver exceptional guest experiences.
Ensure the venue achieves agreed financial, operational and guest satisfaction targets.
Take responsibility for monthly, quarterly and annual venue performance against budget.
Oversee the smooth delivery of weddings, events and venue operations, maintaining the highest standards at all times.
Act as an ambassador for Country House Weddings, ensuring guests receive outstanding service throughout their journey.
Manage guest feedback, complaints and service recovery professionally and effectively.
Monitor venue KPIs and implement improvements to drive performance and efficiency.
Support the recruitment, training, development and retention of venue team members.
Be responsible for the up-selling of accommodation and other revenue opportunities to maximise venue performance.
Ensure contracted bar and waiting teams achieve required performance levels and standards.
Act as Personal Wedding Manager for a minimum of 12 weddings per annum, subject to venue requirements.
Ensure full compliance with Health & Safety legislation, including risk assessments, fire safety, security and manual handling procedures.
Maintain all licensing requirements and venue compliance standards.

About You

The successful candidate will have:

Proven management experience within hospitality, weddings, events or hotel operations.
Strong leadership skills with experience managing and developing teams.
A hands-on approach and the ability to lead by example.
Excellent customer service and guest relations skills.
Strong commercial awareness and experience working to budgets and performance targets.
Outstanding communication, organisation and problem-solving abilities.
The ability to remain calm and effective in a fast-paced environment.
A passion for delivering exceptional guest experiences.
A Personal Licence Holder qualification (or willingness to obtain this training).

What We Offer

Salary of £40,000 per annum
Up to £4,800 annual performance bonus
Company events
Referral programme
On-site parking
Opportunity to join an established and growing family-run business
Career development within a successful wedding venue group

Location

Bourton Hall, Rugby CV23 9QZ

Candidates must be able to reliably commute or relocate before starting work.

Experience

Hospitality Management: 5 years preferred

Job Type: Full-time

Work Location: In person

If you're a passionate hospitality leader looking to make your mark at one of the UK's premier wedding venues, we'd love to hear from you. Apply today.

Job Type: Full-time

Pay: Up to £40,000.00 per year

Benefits:

Company events
On-site parking
Referral programme

Ability to commute/relocate:

Rugby CV23 9QZ: reliably commute or plan to relocate before starting work (required)

Experience:

Hospitality: 5 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in stoneleigh, war

Venue Manager

Head of Client Experience

Sales and Order Planning Manager

Visual Merchandising Lead

Customer Experience Manager

Admin Operations and Events Lead

IT Service Delivery Manager

Area Manager, Customer Fulfillment

Service Delivery Manager

Airport Station Manager

Manager of Dedicated Implementations - EMEA

Customer Sales Manager

Customer Relationship Marketing Manager

Branch Manager

Proposals Manager

Customer Experience Manager

Duty Manager

Assistant General Manager

Service Delivery Manager

Assistant Manager

I want to receive the latest job alerts for customer service manager in stoneleigh, war

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