Supply chain Work, Jobs in Stradbroke (with Salaries)

Customer Service Manager (Haulage / Logistics)
Seven Logistics —Felixstowe
- £40,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
Operations Manager
PHOENIX Healthcare Distribution Limited —Norwich
- £42,000 - £44,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Norwich
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
13d
Client Operations Executive
TechPoint —Thetford
- £28,000 - £30,000 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Life insurance
Quick apply
Logistics Customer Service and Sales Advisor
Jarrolds —Norwich
- £12.71 an hour
- Full-time
- Sales
- Customer service
- Data entry
Quick apply
Warehouse worker
Cargo Secure Ltd —Stowmarket
- From £12.71 an hour
- Full-time
- Heavy lifting
- Maintenance
- Quality control
Quick apply
8d
FF&E Operations & Compliance Coordinator
TCi (GB) Ltd —Leiston
- Full-time
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Ocean Freight Quotations Coordinator
Simarco —Ipswich
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Annual leave
Quick apply
11d
Operations Manager
Bleckmann Solutions UK Ltd —Bury St. Edmunds
- £54,923.98 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
5h
Ocean Freight Import Coordinator
Simarco —Ipswich
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
6d
Supply Chain NPI Programme Manager
Mirus Aircraft Seating Limited —Hingham
- Microsoft Excel
- Engineering
- ERP systems
Import Operator
Uniserve —Felixstowe
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Referral programme
Quick apply
Warehouse Team Leader
PD Ports —Felixstowe
- £39,090 a year
- Full-time
- Forklift
- Team management
- Warehouse experience
- Life insurance
Quick apply
14d
Logistics Assistant
Balfour Beatty —Leiston
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Summer Internship – Supply Chain
Mirus Aircraft Seating Limited —Hingham
- Seasonal
- Microsoft Excel
- Data analysis skills
- Continuous improvement
Import & Export Customs Clerk
Uniserve —Bury St. Edmunds
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Warehouse, Logistics & Customer Service Coordinator
Cannons Flooring Ltd —Diss
- From £30,000 a year
- Full-time
- Customer service
- Warehouse experience
- Computer skills
Quick apply
4h
Supplier Engagement Co-ordinator
JAA-Jones Lang LaSalle Limited —Norwich
- Full-time
- Microsoft Office
- Driving
- Accounting
Quick apply
Buyer
Textron Specialized Vehicles —Ipswich
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Office
- Annual leave
- Employee assistance programme
Import Operator
Uniserve (U K) Ltd —Felixstowe
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Referral programme
Quick apply

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supply chain jobs near stradbroke

Customer Service Manager (Haulage / Logistics)

Seven Logistics -
Felixstowe

Quick apply

Job details

Permanent | Full-time
£40,000 a year

Benefits

Free parking
Health & wellbeing programme
Free flu jabs
Company pension
Employee assistance programme
Life insurance
On-site parking

Qualifications

Management
Customer service
Logistics
English
Leadership
Communication skills

Full job description

Job Purpose

To lead and supervise the customer services team within a fast-paced haulage/logistics environment, ensuring high levels of customer satisfaction, efficient issue resolution, and seamless coordination between customers, drivers, planners, and operational teams. The role is responsible for driving service excellence, improving processes, and maintaining strong customer relationships.

Key Responsibilities

Team Leadership & Supervision

Supervise and support the customer services team.
Allocate workloads, monitor performance, and ensure service levels are met.
Provide coaching, training, and development to team members.
Conduct performance reviews and manage absence, disciplinary, and HR-related matters.

Customer Service Excellence

Act as the senior escalation point for customer queries, complaints, and service issues.
Ensure timely and professional communication with customers regarding deliveries, delays, and service updates.
Maintain high standards of customer satisfaction and retention.
Build and maintain strong relationships with key clients.

Operational Coordination

Liaise closely with transport planners to ensure smooth operations.
Monitor delivery schedules and proactively manage potential disruptions.
Ensure accurate and timely updates are communicated internally and externally.

Performance & KPI Management

Monitor and report on key performance indicators (KPIs) such as delivery performance, response times, and customer satisfaction.
Identify trends and implement improvements to enhance service delivery.
Ensure team adherence to company policies, procedures, and service standards.

Process Improvement

Review existing processes and identify opportunities to improve efficiency and customer experience.
Support implementation of new systems, tools, or procedures.
Drive continuous improvement initiatives.

Compliance & Administration

Ensure compliance with company policies, and industry standards.
Maintain accurate records of customer interactions, complaints, and resolutions.
Prepare reports and documentation as required.
To work closely with peers to ensure rating is completed accurately and efficiently

Key Skills & Experience

Essential

Proven experience in a customer service supervisory role within container haulage
Strong understanding of container transport operations and logistics processes.
Excellent communication and interpersonal skills.
Strong problem-solving and decision-making ability.
Experience managing and developing teams.
Ability to work under pressure in a fast-paced environment.

Desirable

Experience with transport management systems (TOPS).
Knowledge of UK transport regulations.
Experience handling key account customers.

Key Competencies

Leadership and team management
Customer focus and service excellence
Organisation and time management
Attention to detail
Conflict resolution
Resilience and adaptability
The ability to work in a fast paced environment
Proficient with Microsoft applications

Working Hours

40 hours per week between the hours of 0730 – 1730 Monday to Friday, with flexibility required to meet operational needs

Salary & Benefits

The chance to join a forward-thinking Company who have prided themselves on service and reputation since their inception in 1997
Competitive salary
20 days holiday which increases with length of service, up to 25 days
Life assurance from day one
Free 24-hour employee assistance program
Free health & wellbeing subscription
Dress for your work day policy
Your birthday off after successful completion of your probation

Pay: £40,000.00 per year

Benefits:

Company pension
Free flu jabs
Free parking
Health & wellbeing programme
Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

supply chain jobs in stradbroke

Customer Service Manager (Haulage / Logistics)

Operations Manager

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Client Operations Executive

Logistics Customer Service and Sales Advisor

Warehouse worker

FF&E Operations & Compliance Coordinator

Ocean Freight Quotations Coordinator

Operations Manager

Ocean Freight Import Coordinator

Supply Chain NPI Programme Manager

Import Operator

Warehouse Team Leader

Logistics Assistant

Summer Internship – Supply Chain

Import & Export Customs Clerk

Warehouse, Logistics & Customer Service Coordinator

Supplier Engagement Co-ordinator

Buyer

Import Operator

I want to receive the latest job alerts for supply chain in stradbroke

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