technical support Work, Jobs in strood, ken (with Salaries)

1st Line Support Technician
Henry Schein One —Gillingham
- Hybrid work
- Communication skills
- School
Private Sector Housing Technical Support Officer
Medway Council —Chatham
- £26,654 a year
- IT
12d
Remote Software Support Technician
Clark Dental Equipment Systems Ltd —Wickford
- £21,000 - £23,500 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
4d
IT Support Apprentice
QA Apprenticeships —Maidstone
- £27,000 a year
- Full-time
- Windows
- Computer skills
- Employee assistance programme
- Life insurance
Document Controller
MWHTreatment —Chatham
- Hybrid work
- SharePoint
- In-person
IT Service Desk Technician (1st Line)
Gravesham Borough Council —Gravesend
- £25,575 - £28,532 a year
- Full-time
- English
- Windows
- Communication skills
- Free parking
- Annual leave
Digital & Technology Apprentice (Level 6)
Moove Lubricants —Gravesend
- £18,000 - £19,000 a year
- Full-time
- Customer service
- Microsoft Office
- Travel
Quick apply
10d
Level 1 Technical Helpdesk Technician
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Computer networking
- Communication skills
- Work from home
- Employee assistance programme
Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Azure
- Customer service
- Windows
- Annual leave
- Employee discount
Quick apply
Level 3 Support Technician
CST Training LTD —Bexley
- £28,000 - £35,000 a year
- AWS
- JavaScript
- Travel
Quick apply
4d
Technical Support Engineer
GAP Group —London
- Full-time
- Microsoft Powerpoint
- Travel
- In-person
- Annual leave
Application Support Analyst
Vanquis —Chatham
- Full-time
- Azure
- APIs
- Annual leave
Quick apply
10d
Customer Support - ERP Software
Robosol Software UK Limited —Basildon
- £35,000 - £65,000 a year
- Full-time
- ERP systems
- Bachelor's degree
- In-person
- Free parking
Quick apply
HR Systems Analyst
Synapri —Rochester
- £28,000 - £32,000 a year
- Azure
- Windows
Helpdesk Support Officer
Civic Recruitment Limited —Redbridge
- Administrative experience
- IT
Quick apply
2d
IT Support Engineer
Seras —Tilbury
- Azure
- Driving
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Senior Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Microsoft Outlook
- No degree
- Computer networking
- Annual leave
- Employee discount
Quick apply
Service Desk Engineer - 1st Line
INFINITY GROUP —Royal Tunbridge Wells
- Full-time
- Remote
- Microsoft Excel
- Azure
Quick apply
12d
Associate Technical Support Engineer
Park Place Technologies —London
- Hybrid work
- Windows
- Bachelor's degree
- Travel
1st Line Support Engineer
wavenet —Sevenoaks
- Full-time
- Remote
- Computer networking
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d

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technical support jobs near strood, ken

1st Line Support Technician

Henry Schein One -
Gillingham

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Job details

Qualifications

Communication skills

Full job description

About Us

At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice.

We’re innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world-class SaaS products.

Culture matters to us. Celebrated as one of the ‘Sunday Times UK's Best Places to Work’ companies, our culture as an inclusive and forward-thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for everyone.

What We Do

Tech for good! Our SaaS product Dentally, solves real-world problems across three core areas.

Clinical; AI‑powered diagnostics and note-taking, giving dentists an extra set of expert eyes on every x‑ray, further detecting subtle signs across conditions and boosting clinical accuracy in seconds.

Practice Management - Automating everything, ensuring dental practices get admin done quicker! Payments, Workflows & Patient Management, 3rd Party Integration, Reporting and Staff Instant Messaging.

Patient Experience - A digital-first experience that empowers patients to manage appointments, complete medical forms, and make payments - all from their own device. No more old-school phone calls and paper forms.

Our Culture

We are problem solvers, not ticket takers, and we champion creative problem-solving. Customer success is at the heart of everything we do. We strive to ensure that each member of our team, regardless of their department or role, prioritises the success of the customer in every interaction. From our Commercial teams right through to Operations, every area of our business plays an instrumental role in shaping the value of our user’s experience.

Our customer success programmes are pivotal in maintaining dynamic feedback channels with our product teams, ensuring that we are always enhancing our software to align with customer needs. By delivering top-tier service, crafting innovative solutions, and offering proactive support, we are not just meeting expectations—we are creating long-lasting partnerships that drive positive outcomes.

About You

You are an ambitious career-driven individual who is highly self-motivated and can work independently or collaboratively within the department. You have strong communication and interpersonal skills. You enjoy working in a fast-paced and changing environment. You will be confident in learning the software, building your knowledge and being able to talk confidently with our customers. You will develop relationships with our customers, be empathetic and work with them so they leave the conversation more knowledgeable than when they joined.

What you'll be doing

Coaching customers through their queries relating to their software via different forms of communication (phone and online chat).
Empathetically approaching customers questions and reassuring them you’re able to help them
Professionally and politely encouraging our customers to adopt a self-serve approach by sharing the relevant Support Document with them to guide them to a solution whilst ensuring they know you are with them every step of the way.
Troubleshoot any questions from our customers where the answer is not instantly obvious, using all resources available to you to achieve this.
Empowering our customers to get the best of our software so they can deliver vital patient care and to make their lives easier.

Your personal attributes

Great communication and collaboration skills working with business stakeholders
Show initiative and ability to analyse situations with a level of technical expertise.
Strong attention to detail
Highly organised
Ability to stay calm under pressure
Excellent verbal and written communication skills
Empathetic and authentic, approachable and friendly
Inquisitive and interested, able to identify problems and present solutions.
Self-motivated and diligent, and self-aware of their own training requirements and happy to seek support and develop their own knowledge.

Our recruiting process

We try to make our process as simple as possible whilst giving you and us opportunities to learn about each other.

30min intro call with our Talent Acquisition Team
30min of online cultural and cognitive assessments
60min Interview with the support hiring team

After this, we aim to make a decision within 24 to 48 hours.

Diversity

Diversity at Henry Schein One is all about you being you. Diversity and inclusion are integral to every aspect of our business, we push boundaries fuelled by a diverse set of voices and a desire to make a difference. We are proud to be an equal-opportunity employer. All qualified candidates are considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. We welcome everyone to our team; we foster creativity and ambition throughout our business. We’re making a difference every day and you can too.

Our Values

Everyone at Henry Schein One is encouraged to live and demonstrate our core values:

Community

Each Person is as Important as the Next
Open Communication
Diversity & Inclusion

Caring

Corporate Citizenship
Shared Success

Career

Ethics
Recognise Creativity & Encourage it
People are our Greatest Asset

Apply Now

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technical support jobs in strood, ken

1st Line Support Technician

Private Sector Housing Technical Support Officer

Remote Software Support Technician

IT Support Apprentice

Document Controller

IT Service Desk Technician (1st Line)

Digital & Technology Apprentice (Level 6)

Level 1 Technical Helpdesk Technician

Analyst, Enterprise Service Desk

Level 3 Support Technician

Technical Support Engineer

Application Support Analyst

Customer Support - ERP Software

HR Systems Analyst

Helpdesk Support Officer

IT Support Engineer

Senior Analyst, Enterprise Service Desk

Service Desk Engineer - 1st Line

Associate Technical Support Engineer

1st Line Support Engineer

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