Case officer Work, Jobs in Studley, War (with Salaries)

Case Progression Officer/ Client service executive
Atwal Wealth Management —Solihull
- £24,420 - £30,000 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
6d
SEND Case Officer
Dudley Metropolitan Borough Council —Brierley Hill
- £39,152 - £41,771 a year
- Full-time
- Hybrid work
- Organisational skills
- Care plans
Case Supervisor
Police Federation of England and Wales —Droitwich
- £33,578 a year
- Full-time
- Microsoft Office
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Disclosure Officer
National Crime Agency —Birmingham
- £3,375 - £42,270 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- In-person
- Annual leave
Community Coordinator
Stratford Town Trust —Stratford-upon-Avon
- From £27,000 a year
- Part-time
- Microsoft Word
- Childcare
- Microsoft Office
Quick apply
6d
OCC Communications Officer
Warwickshire Police —Warwick
- £36,505 a year
- 12 hour shift
- Free parking
- Annual leave
5d
Homelessness Manager
Redditch Borough Council —Redditch
- £48,226 - £51,356 a year
- Full-time
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Human Intelligence (HUMINT) Bureau Officer
National Crime Agency —Birmingham
- £36,057 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Presentation skills
- Annual leave
5d
Case Worker - Traffic Processing Unit
West Mercia Police —Hindlip
- £25,242 - £26,703 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
12d
Probation Service Officer - Birmingham
HM Prison & Probation Service —Birmingham
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Part Time - Housing Officer
Livingwell supportive services Limited —Birmingham
- £25,350 a year
- Part-time
- Microsoft Office
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
Remediation Officer
Trinity Estates —Birmingham
- Monday to Friday
- Remote
- Employee discount
- Referral programme
13d
Volunteer Special Constable
Warwickshire Police —Alcester
- Part-time
- Leadership
Firefighter (Fire Control) TRANSFER IN
West Midlands Fire Service —Birmingham
- Up to £34,415 a year
- Full-time
- Free parking
- Employee assistance programme
Housing Options Officer
Solihull Metropolitan Borough Council —St. Alphege
- £32,597 - £37,280 a year
- Full-time
- Customer service
Head of Online Crime Centre
National Crime Agency —Birmingham
- £4,218 a month
- Part-time
- Hybrid work
- Presentation skills
- In-person
- Communication skills
- Annual leave
13d
Programme Assistant
Cabinet Office —Birmingham
- £29,727 - £31,518 a year
- Part-time
- Microsoft Office
- Administrative experience
- Presentation skills
- Annual leave
10d
Transport Planning Officer Apprentice
West Midlands Combined Authority —Birmingham
- £26,761 - £29,624 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
5d
SILS Administration Coordinator
Solihull Metropolitan Borough Council —St. Alphege
- £26,824 - £29,540 a year
- Full-time
- Data entry
10d
Probation Service Officer - Warwickshire
HM Prison & Probation Service —Leamington Spa
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
4d

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Case Progression Officer/ Client service executive

Atwal Wealth Management
Solihull

Quick apply

Job details

Part-time | Full-time | Apprenticeship
£24,420 - £30,000 a year
6 days ago

Benefits

Free parking
On-site parking

Qualifications

Customer service
Microsoft Office
Administrative experience
Analysis skills
Organisational skills

Full job description

Overview

We are seeking a dedicated and detail-oriented Case Progression Officer / Client Service Executive to join our team. This role involves managing case workflows, providing exceptional customer service, and ensuring efficient progression of client cases through various stages. The ideal candidate will possess strong organisational skills, analysis capabilities, and a proactive approach to client engagement. This paid position offers an excellent opportunity to develop professional expertise within a dynamic environment.

Duties

Manage and monitor the progression of client cases, ensuring timely updates and resolution.
Act as the primary point of contact for clients, providing clear and professional communication throughout the case lifecycle.
Analyse case data to identify bottlenecks or issues, proposing solutions to improve efficiency.
Maintain accurate and organised records of all case-related correspondence and documentation.
Collaborate with internal teams to facilitate case progression and resolve any client concerns promptly.
Assist with administrative tasks such as scheduling appointments, preparing reports, and updating case management systems.
Provide feedback on process improvements to enhance overall client experience and operational effectiveness.

Requirements

Proven organisational skills with the ability to manage multiple cases simultaneously.
Strong analysis skills to interpret data and identify areas for improvement.
Excellent customer service abilities, with a professional and empathetic communication style.
Previous administrative experience is preferred but not essential; a keen attention to detail is necessary.
Ability to work independently as well as part of a team in a fast-paced environment.
Proficiency in relevant software applications such as MS Office Suite or specialised case management tools.
A proactive attitude with strong problem-solving capabilities.

This role provides an engaging environment for individuals eager to develop their career in client services and case management within a supportive organisation committed to professional growth.

Case Progression

Own a portfolio of client cases end-to-end
Track all outstanding actions across providers, clients, and internal teams
Proactively chase providers for updates and resolution
Identify and escalate blockers early
Ensure cases move steadily toward completion without delay

Client Communication

Provide timely updates to clients at key stages
Request outstanding documentation clearly and promptly
Ensure clients understand next steps and timeframes

Compliance Support

Ensure all required documentation is complete and accurate before submission
Support preparation of files for compliance review
Address compliance queries quickly and thoroughly

Internal Coordination

Liaise with advisers and administrators to ensure tasks are completed on time
Maintain accurate case status updates in CRM systems
Highlight risks or delays immediately

What Success Looks Like

Cases do not sit idle in the system
Providers are chased consistently and effectively
Clients receive timely updates without prompting
The Managing Director is not required to chase operational tasks
Increased number of cases completing each month
Reduced backlog and improved cashflow timing

About You

We are looking for someone who is:

Highly organised and persistent
Comfortable chasing people professionally and repeatedly
Naturally proactive rather than reactive
Calm under pressure
Detail-focused with strong follow-through
Comfortable working in a fast-paced environment where priorities shift

Pay: £24,420.00-£30,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

case officer jobs in studley, war

Case Progression Officer/ Client service executive

SEND Case Officer

Case Supervisor

Disclosure Officer

Community Coordinator

OCC Communications Officer

Homelessness Manager

Human Intelligence (HUMINT) Bureau Officer

Case Worker - Traffic Processing Unit

Probation Service Officer - Birmingham

Part Time - Housing Officer

Remediation Officer

Volunteer Special Constable

Firefighter (Fire Control) TRANSFER IN

Housing Options Officer

Head of Online Crime Centre

Programme Assistant

Transport Planning Officer Apprentice

SILS Administration Coordinator

Probation Service Officer - Warwickshire

I want to receive the latest job alerts for case officer in studley, war

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