Community manager Work, Jobs in Studley, War (with Salaries)

Business Support Supervisor (R&M)
Redditch Borough Council —Redditch
- £36,363 - £40,777 a year
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
14d
Service Manager
Spring Housing Association —Stratford-upon-Avon
- Up to £31,500 a year
- Weekend availability
- Cooking
- Organisational skills
- In-person
- Sick pay
Quick apply
Learning Coach - Heart of Birmingham Vocational College
Heart of Birmingham Vocational College —Redditch
- £25,334 - £28,765 a year
- Full-time
- Working with children
- Mentoring
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Centre Manager SYDNI Centre
The SYDNI Centre —Leamington Spa
- £42,000 a year
- Full-time
- Supervising experience
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
14d
Tutor - Heart of Birmingham Vocational College
Heart of Birmingham Vocational College —Redditch
- £28,765 - £35,154 a year
- Full-time
- English
- Maths
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
Assistant Manager
Brunning & Price - Arrow Mill —Alcester
- £31,000 - £38,000 a year
- Overtime
- Hotel
- Restaurant
- Employee discount
- Referral programme
Quick apply
Decision Maker – Camera Ticket Office
West Mercia Police —Droitwich
- £30,333 - £32,613 a year
- Full-time
- Annual leave
- Employee assistance programme
4d
Location Manager
Anchor —Redditch
- Up to £29,000 a year
- Communication skills
- Employee discount
Public Health Service Manager, Public Health (2 roles)
Warwickshire County Council —Warwick
- £50,856 - £57,083 a year
- Full-time
- Annual leave
- Employee discount
10d
Team Manager
Walsall Council —Walsall
- £51,356 - £54,495 a year
- Full-time
- English
- Flexitime
5d
Housing Community Mental Health Link Worker
ONSIDE Independent Advocacy —Redditch
- From £24,455 a year
- Mentoring
- Communication skills
- Employee assistance programme
- Sick pay
Project Manager
West Mercia Police —Hindlip
- £43,668 - £49,716 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
7h
Shift Operations Manager
Well Pharmacy —Redditch
- Up to £45,000 a year
- 8 hour shift
- Continuous improvement
- Organisational skills
- Warehouse experience
- Annual leave
- Employee discount
Community Engagement Executive
Midlands Air Ambulance Charity —Worcester
- £26,000 - £28,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
- Store discount
Quick apply
12d
Manager in Training
Domino's —Studley
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- Organisational skills
- Paid training
- Annual leave
Services Manager
Retirement Security —Warwick
- £47,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
Facilities Delivery Manager
NFU Mutual —Stratford-upon-Avon
- Up to £55,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Contracts
- Financial services
- Annual leave
- Employee discount
12d
Customer Success Manager
Mears Group —Evesham
- Up to £45,000 a year
- Monday to Friday
- Management
- Customer service
- Maintenance
- Annual leave
- Employee discount
Charges Team Leader
Redditch Borough Council —Redditch
- £36,363 - £40,777 a year
- Call to connect
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
1d
Family Engagement Manager (Scale 2)
Prison Advice and Care Trust —South Littleton
- £19,635.00 - £29,452.50 a year
- Part-time
- Organisational skills
- Communication skills

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Business Support Supervisor (R&M)

Redditch Borough Council -
Redditch

Apply Now

Job details

£36,363 - £40,777 a year
14 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
GCSE
Complaint handling
Microsoft Office
Administrative experience
Supervising experience
Organisational skills
IT
NVQ
Communication skills

Full job description

Job Introduction

Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services.

The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.

The role

We are looking for a Business Support Supervisor to join our Repairs & Maintenance service. This is a key operational role responsible for leading our Business Support Officers/Schedulers and ensuring the smooth, efficient scheduling of responsive repairs and planned maintenance across the borough.

You will play a central part in managing our new Housing Management System, supporting workforce scheduling, appointment management and performance monitoring.

Key Requirements

Leading, supervising and developing a team of Business Support Officers/Schedulers.
Overseeing the scheduling of responsive repairs and planned maintenance, ensuring operatives are allocated effectively.
Monitoring daily workloads, rescheduling appointments and ensuring repairs are completed within target timescales.
Acting as a key point of contact for Customer Services regarding repairs enquiries.
Ensuring accurate use of IT systems, maintaining up‑to‑date records and producing performance reports.
Liaising with operatives, supervisors, contractors and tenants to coordinate access and resolve issues.
Managing customer enquiries and complaints in line with council policies.
Supporting continuous improvement by reviewing processes and identifying efficiencies.
Conducting 1:1s, appraisals and addressing performance issues where required.
Ensuring compliance with customer care standards, health and safety and data protection requirements.

Skills & experience

We’re looking for someone who is organised, proactive and confident in leading a busy team. You will bring:

At least 2 years’ experience in an administrative or technical environment (social housing desirable).
Experience supervising, motivating or leading staff.
Strong IT skills, including databases, scheduling systems and Microsoft Office.
Excellent communication and customer service skills, including handling complaints.
Ability to analyse data, produce reports and support performance monitoring.
Strong organisational skills with the ability to prioritise and manage competing demands.
GCSE Maths and English (Grade C or above) or equivalent.
NVQ Level 3 in Customer Services or Business Management (desirable).

Additional Information

The Councils offer a range of staff benefits:

pension
generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
flexible working, where appropriate
Employee Assistance Programme
access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more

Interview date: to be confirmed by the Repairs & Maintenance Management Team

What next

Need further information on the duties of this post? Please contact Mike Walsh (recruiting manager) on email [email protected]

If you experience difficulties when applying online then please contact HR at [email protected]

If this role interests you please select the 'Apply Now' button

Apply Now

Refine Your Search

community manager jobs in studley, war

Business Support Supervisor (R&M)

Service Manager

Learning Coach - Heart of Birmingham Vocational College

Centre Manager SYDNI Centre

Tutor - Heart of Birmingham Vocational College

Assistant Manager

Decision Maker – Camera Ticket Office

Location Manager

Public Health Service Manager, Public Health (2 roles)

Team Manager

Housing Community Mental Health Link Worker

Project Manager

Shift Operations Manager

Community Engagement Executive

Manager in Training

Services Manager

Facilities Delivery Manager

Customer Success Manager

Charges Team Leader

Family Engagement Manager (Scale 2)

I want to receive the latest job alerts for community manager in studley, war

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