Customer experience manager Work, Jobs in Studley, War (with Salaries)

Operations Planning & Delivery Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Communication skills
Quick apply
ER Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Experience Manager
Community Housing —Kidderminster
- £53,192 a year
- Full-time
- Customer service
- Leadership
8d
Shop Manager
Farmfoods —Redditch
- £39,889.20 - £48,343.08 a year
- Weekend availability
- Management
- Leadership
- Annual leave
- Employee discount
Quick apply
6d
Assistant Manager - Studley - Part Time
BoyleSports —Studley
- £13.20 an hour
- Part-time
Quick apply
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Site Manager
Kingsdale Group —Solihull
- £15,600 a year
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Sick pay
Quick apply
6d
Admin Manager
Berkley Care Group —Warwick
- £35,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
10d
Manager in Training
Domino's —Studley
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- Organisational skills
- Paid training
- Annual leave
Channel Sales Manager - North UK - M/F
Hirsch UK —Coventry
- £55,000 - £72,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Team Leader
Card Factory —Redditch
- £13 an hour
- Leadership
Night Shift Manager
CEVALogistics —Redditch
- Full-time
- Microsoft Office
- Organisational skills
- Leadership
- Annual leave
- Employee discount
Operational Bookings Administrator
Papilo Ltd —Warwick
- £28,250 a year
- Full-time
- Customer service
- Microsoft Office
- Accounting
- Free parking
- Employee discount
Quick apply
2d
Customer Experience Manager
Consumer Council for Water —Birmingham
- £40,510 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- Organisational skills
- Annual leave
4d
Customer Service Contact Centre Manager
City of Wolverhampton Council —Wolverhampton
- £52,413 - £56,730 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
10d
Service Manager
Spring Housing Association —Stratford-upon-Avon
- Up to £31,500 a year
- Weekend availability
- Cooking
- Organisational skills
- In-person
- Sick pay
Quick apply
5d
Barista
Starbucks —Redditch
- Weekend availability
- Store discount
- Employee assistance programme
Associate Customer Relationship Manager
nGeneration —Bromsgrove
- £28,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Neighbourhood and Tenancy Manager
Redditch Borough Council —Redditch
- £48,226 - £51,356 a year
- Call to connect
- Employee assistance programme
- Employee discount
12d
Ownership Experience Manager – Customer Community & Loyalty
Lotus UK —Coventry
- Full-time
- Travel
- Communication skills
- Employee discount
5d

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customer experience manager jobs near studley, war

Operations Planning & Delivery Manager

Helping Hands -
Alcester

Quick apply

Job details

Up to £65,000 a year

Qualifications

Communication skills

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about creating meaningful experiences and want a role where your work genuinely helps families find the care they need, there’s a place for you here.

With over 7,000 colleagues delivering care across the UK, we’re transforming how we operate — strengthening how we plan, communicate, and deliver change across a complex, people-led organisation.

To support this, we’re hiring an Operations Planning & Delivery Manager — a senior, high-impact role at the centre of the business.

This is not a traditional “operations” role.

This is about leading change, driving alignment, and shaping how a large organisation works and communicates at scale.

As an Operations Planning & Delivery Manager, you will act as the lynchpin between strategy and execution — ensuring that operational priorities, change initiatives, and communication are aligned across the business.

You’ll work closely with senior leaders to bring clarity to complexity, create structure across a fast-paced environment, and ensure that teams across the organisation are engaged, informed, and able to deliver effectively.

Salary : Up to £65,000

What You’ll Be Doing

Leading a business-wide approach to operational planning and alignment
Owning and embedding a “one version of the truth” framework for communication and delivery
Driving the delivery of major change and transformation initiatives
Partnering with senior stakeholders to align priorities and enable execution
Designing and evolving target operating models and ways of working
Leading on engagement and communication planning, ensuring clarity and buy-in across teams
Acting as a central point of coordination across Operations, People, IT and leadership teams
Using data and insight to inform decisions, improve performance and drive change outcomes
Supporting a culture of continuous improvement across a complex, multi-site organisation

What We’re Looking For

We’re looking for a credible, engaging senior leader who thrives in pace and complexity.

You’ll bring:

Experience operating in a fast-paced, multi-site, people-led organisation
A proven track record of leading change and transformation
Exceptional communication and stakeholder engagement skills
The ability to influence at all levels, including senior leadership
A strong ability to create structure, clarity and alignment in complex environments
A proactive, resilient mindset with a focus on delivery and continuous improvement

This role is best suited to someone who has led change in a service-driven, people-focused organisation, where engagement and communication are critical — rather than purely transactional or process-driven environments.

Desirable

Experience in care, healthcare, or regulated sectors
Exposure to operating model design or transformation programmes
Familiarity with structured improvement methodologies (LEAN, Six Sigma, etc.)

Why Helping Hands

We’re a purpose-driven organisation — but we’re also a large, complex business undergoing real change.

This is your opportunity to:

Lead transformation that directly impacts colleagues and customers nationwide
Shape how a growing organisation aligns, communicates, and delivers
Be part of a business where people, pace and purpose come together

Quick apply

Refine Your Search

customer experience manager jobs in studley, war

Operations Planning & Delivery Manager

ER Manager

Customer Experience Manager

Shop Manager

Assistant Manager - Studley - Part Time

Customer Relationship Manager

Site Manager

Admin Manager

Manager in Training

Channel Sales Manager - North UK - M/F

Team Leader

Night Shift Manager

Operational Bookings Administrator

Customer Experience Manager

Customer Service Contact Centre Manager

Service Manager

Barista

Associate Customer Relationship Manager

Neighbourhood and Tenancy Manager

Ownership Experience Manager – Customer Community & Loyalty

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