Client services occupations Work, Jobs in Sully, Vgl (with Salaries)

Client Onboarding Specialist (New Launches)
MacroActive —Cardiff
- Up to £28,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Travel
- Flexitime
Quick apply
5d
Client Services Associate/Business Partner
Mazuma GB Ltd —Bridgend
- Up to £28,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Customer Success Specialist
TicketSource —Penarth
- £25,293.28 a year
- Full-time
- Customer service
- Analysis skills
- In-person
- Profit sharing
- Sick pay
Quick apply
1d
Customer Service Representative
Univar Solutions UK Ltd —Caerphilly
- Full-time
- Microsoft Office
Account Manager and Onboarding Specialist
BCA —Cardiff
- £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Relations
PHSGroup —Caerphilly
- £25,710 a year
- No weekends
- Hybrid work
- Customer service
- Free parking
- Employee discount
11d
Customer Experience Specialist
ANNA —Cardiff
- £25,000 a year
- Monday to Friday
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- Communication skills
- Time management
- Annual leave
- Employee discount
3d
Contract Coordinator
Otis —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Consultant, Client Success
The Currency Cloud Services Limited —Cardiff
- Analysis skills
Customer Success Manager
Unify Limited —Caerphilly
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- APIs
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- Free parking
- Work from home
Quick apply
10d
Customer Service Administrator
Seda UK —Blackwood
- £26,500 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
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Senior Executive, Customer Success
AirAsia —Newport
- Full-time
- Customer service
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Aftersales Advisor
BCA —Bristol
- £14.54 an hour
- Customer service
- Salesforce
- Data entry
- Employee assistance programme
- Employee discount
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9d

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Client Services Associate/Business Partner
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Client Onboarding Specialist (New Launches)

MacroActive
Cardiff

Quick apply

Job details

Full-time
Up to £28,000 a year
5 days ago

Benefits

Flexitime
Company pension
Private medical insurance

Qualifications

Nutrition
Sales
Salesforce
SaaS
Account management

Full job description

Client Onboarding & Account Manager

Cardiff, United Kingdom | Full-time

Help ambitious fitness & nutrition brands launch, grow, and win.

Are you someone who builds instant rapport, drives conversations that lead to action, and thrives on seeing clients succeed?

At MacroActive, onboarding isn’t just a process — it’s the foundation of our clients’ success. We’re looking for a Client Onboarding & Account Manager to take ownership of the client journey from day one, setting them up to launch confidently and scale fast.

If you’re equal parts relationship-builder, organiser, and commercial thinker — this role is for you.

About MacroActive

MacroActive is a fast-growing SaaS platform powering fitness and nutrition businesses globally.

Our clients create apps, coaching programs, and digital products — with many generating millions in revenue.

Our philosophy is simple:
We only win when our clients win.

We work with creators across:
Fitness Nutrition Bodybuilding Yoga Pilates Boxing MMA Rowing Basketball — and more.

If you’re excited by health, performance, and digital business, you’ll fit right in.

The Role

As a Client Onboarding & Account Manager, you’ll own the end-to-end onboarding experience for new clients — from signed deal to successful launch.

You’ll ensure clients get live quickly, feel confident using the platform, and are set up for long-term growth before transitioning them to our Client Success team.

What You’ll Be Doing

Own and drive the full onboarding journey for new client app launches
Collaborate with clients and internal teams to gather and configure platform data (workouts, nutrition, products, etc.). Trust me, we need someone who loves data entry too.
Keep clients engaged and on track through proactive, high-quality communication (email, calls, messaging)
Lead conversations that drive action, accountability, and momentum
Conduct platform checks and testing to ensure a smooth, high-quality launch
Deliver client training so they feel confident using MacroActive
Identify opportunities to recommend features, upgrades, and growth solutions
Act as a trusted advisor, helping clients maximise value from the platform

Who You Are

You’ll thrive in this role if you are:

Confident and persuasive — you know how to guide conversations and influence outcomes
Relationship-driven — you genuinely enjoy working closely with clients
Highly organised with strong attention to detail
A clear, proactive communicator who drives next steps
Resilient and adaptable, able to manage multiple clients simultaneously
Energised by tech, digital business, and creator-led brands

Bonus Points

Experience in SaaS, onboarding, account management, or consultative sales
Interest or background in fitness, nutrition, or health & wellness

Why Join MacroActive?

Work with ambitious global creators building real businesses
Be part of a high-growth SaaS company with strong momentum
Have a direct impact on client success and revenue
Join a supportive, high-performance team that values ownership
Clear opportunity to grow your career as the company scales

Location & Perks

Based in Cardiff, UK
Full-time role
Medical insurance

Ready to Apply?

If you’re excited by the idea of working closely with clients, driving outcomes, and being part of a fast-growing tech company, we’d love to hear from you.

Job Type: Full-time

Pay: Up to £28,000.00 per year

Benefits:

Company pension
Flexitime
Private medical insurance

Application question(s):

What is your annual salary expectations?
Will you be able to travel to the Cardiff Office 4 days a week?

Experience:

Client Onboarding : 2 years (preferred)

Work authorisation:

United Kingdom (preferred)

Location:

Cardiff CF11 0BA (preferred)

Work Location: Hybrid remote in Cardiff CF11 0BA

Quick apply

Refine Your Search

client services occupations jobs in sully, vgl

Client Onboarding Specialist (New Launches)

Client Services Associate/Business Partner

Customer Success Specialist

Customer Service Representative

Account Manager and Onboarding Specialist

Customer Relations

Customer Experience Specialist

Contract Coordinator

Consultant, Client Success

Customer Success Manager

Customer Service Administrator

Senior Executive, Customer Success

Aftersales Advisor

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