Customer relations manager Work, Jobs in Sunderland, Twr (with Salaries)

Contract Manager
DFP Services Ltd —Durham
- Up to £42,000 a year
- Overtime
- Computer literacy
- Contracts
- Computer skills
- Free parking
Quick apply
7d
Board Room Manager, Stadium Of Light
Delaware North —Sunderland
- Weekend availability
- No degree
- Leadership
- Restaurant
Customer Success Manager
Cognassist —Hebburn
- Remote
- CRM software
- AI
- Communication skills
- Annual leave
Quick apply
Festival Bar Staff
Hospitality Recruitment Heads —Sunderland
- £10 - £14 an hour
- Bar
- No experience needed
- English
- Flexible schedule
Operations Coordinator
Newcastle University —Newcastle upon Tyne
- £29,588 - £31,236 a year
- Full-time
- Management
- Research
- Microsoft Office
1d
People Advisor
Newcastle International Airport Ltd —Newcastle upon Tyne
- Continuous improvement
- Recruiting
- Contracts
- Free parking
- Annual leave
13d
Head of Menswear Outerwear
J Barbour and Sons —South Shields
- Full-time
- Team management
- Travel
- Computer skills
- Free parking
- Store discount
Quick apply
People Advisor (Part -Time)
Northern Trains —Newcastle upon Tyne
- £39,052 - £40,340 a year
- Human resources
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
2d
Store Manager
Mountain Warehouse —Dalton le Dale
- Full-time
- Customer service
- Budgeting
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
9d
Manager, People
Arctic Wolf —Newcastle upon Tyne
- Full-time
- Microsoft Office
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
1d
Team Manager
END —Washington
- Full-time
- Continuous improvement
- Training & development
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Technical Support Officer – Licensing
South Tyneside Council —South Tyneside
- £28,598 a year
- Full-time
9d
Regional Learning & Development Lead
Swim Sports Company Ltd —Newcastle upon Tyne
- From £30,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Continuous improvement
- Team management
Quick apply
Night Porter
The Roker Hotel —Sunderland
- £12.96 an hour
- Night shift
- Hospitality
- Hotel
- Guest services
- Free parking
- Employee discount
Quick apply
9d
Team Leader - Havelock Place
EveryDay Care & Support —Newcastle upon Tyne
- Hybrid work
Quick apply
Golf Club Manager
MERCURE —Washington
- Full-time
- Hotel
- Leadership
- Free parking
- Employee discount
Quick apply
10d
HR Manager
ResQ —Seaham
- £40,000 - £44,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Continuous improvement
- Employee discount
8d
Contractor Supervising Officer
JLL —Washington
- Full-time
- Team management
- Travel
- Organisational skills
Associate Manager, Community Team
Ubisoft —Newcastle upon Tyne
- Full-time
- Team management
- Human resources
- Training & development
Quick apply
ER Advisor
Balfour Beatty —Newcastle upon Tyne
- Hybrid work
- Customer service
- Project management
- Human resources
- Annual leave

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customer relations manager jobs near sunderland, twr

Contract Manager

DFP Services Ltd -
Durham

Quick apply

Job details

Permanent | Full-time
Up to £42,000 a year
7 days ago

Benefits

Free parking

Qualifications

Contract management
Driving Licence
Report writing
Client engagement
Computer literacy
Profit & loss
Customer relationship management
Relationship management
Contracts
Computer skills
Customer support
Customer interaction
Leadership
Communication skills
Contract administration

Full job description

The Role

A Contract Manager role is implemented to improve service delivery to customers and develop the contracts in which they are assigned. This role requires you to not only look at the day to day but ensure that the development of the contract is hitting the highest potential outcome for the business. Assisting with not only service delivery but ensuring customer expectations are being met. You need to have a full understanding of all contractual requirements and be able to ensure these are delivered

The Responsibilities
As our Contract Manager, you’ll be responsible for:

Manage and oversee the delivery of multiple maintenance contracts, ensuring they align with contract KPIs and contract SLAs
Attend, hold and encourage contract weekly/monthly meetings as per contractual requirements and offer other services and assistance to the customer in other areas of their business as required
Work closely with Regions to plan and coordinate direct resource and resolve any issues or failures with the highest of communication to the customer directly
Coordinate any sub-contract resource and any return work follow ups
Serve as a single point of contact for customers aiding building a strong working relationship
Produce and submit contractual reports to customers as required and highlight any repeat issues or trends
Create and deliver condition reports and potential opportunities for upgrades
Ensuring the details of the contract are fully understood
Bonus scheme for achieving KPI targets

The Person
This ideal person who’ll thrive in this role:

Excellent communication skills.
Strong Health and Safety awareness.
Have high levels of IT literacy.
Strong Contract Management experience
Financially aware and understanding of P&L
Commercially aware to build and expand customer relations.
Hold industry qualifications.

The Essential Criteria

Experience in in services we delivery (preferred not essential)
Experience in management or leadership role.
Management Qualifications or equivalent
Full UK Driving License
Enhanced DBS clearance.

The Hours

Working hours are 8am-16.30pm Monday - Friday standard with overtime expected to be carried out where applicable due to the nature of the role.
Office based role with site visits required where applicable.
33 Days holiday including bank holiday

The Benefits

Free parking
On-site gym
Weekly pay
Long service incentives
Training opportunities
Free eye test vouchers
Company mobile provided
Company laptop provided
Competitive bonus

Job Types: Full-time, Permanent

Pay: Up to £42,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer relations manager jobs in sunderland, twr

Contract Manager

Board Room Manager, Stadium Of Light

Customer Success Manager

Festival Bar Staff

Operations Coordinator

People Advisor

Head of Menswear Outerwear

People Advisor (Part -Time)

Store Manager

Manager, People

Team Manager

Technical Support Officer – Licensing

Regional Learning & Development Lead

Night Porter

Team Leader - Havelock Place

Golf Club Manager

HR Manager

Contractor Supervising Officer

Associate Manager, Community Team

ER Advisor

I want to receive the latest job alerts for customer relations manager in sunderland, twr

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