Cafe team leader Work, Jobs in Surbiton, Gtl (with Salaries)

Team Leader (Swim Centre, Café & Administration)
First Swim —Twickenham
- £30,000 - £31,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
11d
People & Operations Lead
Gaff —London
- £33,000 a year
- Full-time
- Hospitality
- Management
- Supervising experience
- Employee discount
Quick apply
4d
Lead Pastry Chef
Qima Cafe —London
- £50,000 - £55,000 a year
- Full-time
- Hospitality
- Cooking
- Supervising experience
- Store discount
- Profit sharing
Quick apply
Lead Barista
68 Street Coffee —Ashford
- £14.00 - £15.50 an hour
- Full-time
- Serving
- In-person
- Café
Quick apply
4d
Team Lead
Darlish Ice Cream Notting Hill —London
- From £13.21 an hour
- Weekend availability
- Hospitality
Quick apply
Food & Beverage Team Leader
Nuffield Health —St Albans
- Up to £32,000 a year
- Full-time
- Café
- Communication skills
- Employee discount
- Gym membership
Knoopologist (Team Leader)
Knoops - Clapham —London
- £13.50 an hour
- Part-time
- Leadership
- Café
- Communication skills
Quick apply
Coffee Shop Team Leader
Dunelm —London
- £15.86 - £16.29 an hour
- Overtime
- Customer service
- Driving
- Café
Lead Chef - RHS Garden Wisley
Restaurant Associates —Wisley
- Up to £40,000 a year
- Full-time
- Cooking
- Restaurant
- Free parking
- Annual leave
2d
Bar Team Leader - ABBA Voyage
Benugo —London
- £15.40 a week
- Full-time
- Bar
- Management
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Benugo - Café Team Leader - Victoria & Albert Museum
Benugo —London
- Up to £14 an hour
- Full-time
- Hospitality
- Leadership
- Café
- Employee assistance programme
- Employee discount
Quick apply
Kitchen Porter / Lead
Sodexo —London
- £14.80 an hour
- Restaurant
- Restaurant experience
- Café
Quick apply

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Team Leader (Swim Centre, Café & Administration)

First Swim
Twickenham

Quick apply

Job details

Full-time
£30,000 - £31,000 a year
11 days ago

Qualifications

Hospitality
Management
Customer service
Supervising experience
Leadership
Teaching

Full job description

Team Leader (Swim Centre, Café & Administration)

Locations: TW1 (Twickenham) & W4 (Chiswick)
Full-time: 40 hours per week (including weekends)

We are looking for a proactive, hands-on Team Leader to support the smooth running of our busy swim centres and café operations across Twickenham and Chiswick.

This is a varied role combining front-of-house leadership, customer service, administration, and operational support.

You will play a key role in maintaining high standards across both sites, ensuring an excellent customer experience, consistent operations, and the smooth day-to-day running of the centres.

There is also the opportunity to develop into swim teaching duties if qualified or interested.

About Us

We are dedicated baby, toddler, and children’s swim centres in Twickenham and Chiswick.

Our focus is on creating a safe, supportive, and enjoyable environment where children can build confidence in the water and families feel at ease. Alongside our swim programmes, we operate on-site cafés providing a members-only space to relax.

We pride ourselves on delivering high-quality lessons, excellent customer service, and a warm, family-friendly environment.

Key ResponsibilitiesLeadership & Customer Service

Lead, support, and motivate the Front of House team
Deliver excellent customer service across café and swim centre environments
Provide operational cover in the absence of the Operations Manager
Coach and train team members to maintain high standards
Handle escalated customer enquiries and resolve issues professionally
Ensure consistent service delivery across both TW1 and W4 sites

Operations & Facilities

Oversee daily handovers and ensure key tasks are completed
Maintain cleanliness, safety, and presentation standards
Support stock control, ordering, and waste reduction
Ensure full compliance with health & safety and PSOP procedures
Support poolside operations when required

Administration & Systems

Manage customer bookings, amendments, cancellations, and payments
Maintain accurate records across booking and scheduling systems
Support general administrative tasks across both sites
Monitor and update operational logs and reporting as required
Assist with communication between teams and management
Ensure systems and processes are followed consistently across locations

Swim Teaching (Desirable)

Swim teaching experience or qualifications are beneficial but not essential
Opportunity to deliver swim teaching sessions (minimum 1 shift per week if qualified)
Full training can be provided for suitable candidates
Support lesson delivery and provide cover where needed

About You

We’re looking for someone who:

Enjoys working with people and delivering excellent customer experiences
Has experience leading or supervising a team
Is confident managing both people and administrative tasks
Is organised, reliable, and detail-focused
Stays calm and professional in a busy environment
Takes ownership and works independently when needed
Leads by example with a hands-on approach
Is flexible and responsive to business needs
Has an interest in swim teaching or learning new skills (desirable)

What We Offer

£30,000 – £31,000 salary
Additional pay available for swim teaching shifts and qualifications
Supportive, friendly, family-run working environment
Varied role across operations, café, admin, and swim centre support
Opportunity for training and progression
Real impact on customer experience and site performance
On-site café with drinks and snacks available

If this sounds like you, we look forward to hearing from you!

Job Type: Full-time

Pay: £30,000.00-£31,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

cafe team leader jobs in surbiton, gtl

Team Leader (Swim Centre, Café & Administration)

People & Operations Lead

Lead Pastry Chef

Lead Barista

Team Lead

Food & Beverage Team Leader

Knoopologist (Team Leader)

Coffee Shop Team Leader

Lead Chef - RHS Garden Wisley

Bar Team Leader - ABBA Voyage

Benugo - Café Team Leader - Victoria & Albert Museum

Kitchen Porter / Lead

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