The garden room Work, Jobs in Sutton Coldfield (with Salaries)

Customer Services Advisor (Part Time)
Tandem Group Plc —Birmingham
- £13.06 an hour
- Part-time
- CRM software
- Microsoft Outlook
- Analysis skills
- Free parking
- Store discount
Quick apply
Golden Hind, Kingstanding
Marston's Pubs —Birmingham
- £25,000 a year
- Hospitality
- Sales
Quick apply
General Assistant & Order Packer
Nanny Chew's —Wolverhampton
- £12.71 an hour
- Part-time
- Cleaning
- Free parking
- Flexitime
Quick apply
Food and Beverage Assistant - Hilton Garden Inn Birmingham
Valor Hospitality —Birmingham
- £12.71 an hour
- Weekend availability
- Serving
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Lifestyle Coordinator
Care UK —Sutton Coldfield
- £12.71 an hour
- Full-time
- Annual leave
- Employee discount
4d
Ye Olde Black Cross - Bromsgrove
Marston's Pubs —Bromsgrove
- £5,000 a week
- Hospitality
- Bar
Quick apply
Early Years Practitioner/Educator
St.Martin’s Nursery School —Walsall
- £20,000 - £28,000 a year
- Part-time
- In-person
Quick apply
Experienced uPVC Door & Window Fitter – Garden Room Installations
West Midlands Summer Houses —Brierley Hill
- £27,000 - £35,000 a year
- Full-time
- Carpentry
- Driving
- Power tools
- Free parking
Quick apply
6d
Household Assistant
TPH —King's Newton
- £13 - £15 an hour
- Part-time
- Cleaning
- In-person
- Free parking
Quick apply
3d
F&B Team Member
Brandon Hall Hotel —Coventry
- Serving
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
22h
Mount Pleasant, Kingswinford
Marston's Pubs —Kingswinford
- Hospitality
- Bar
- Management
Quick apply
Kitchen Porter
Valor Hospitality —Birmingham
- £12.71 an hour
- Cooking
- Employee assistance programme
- Employee discount
Quick apply
Care Assistant
Care UK —Sutton Coldfield
- £13.45 an hour
- Care plans
- Annual leave
- Employee discount
19h
Office Administrator & Events Coordinator
New Age Care —Warwick
- £30,000 - £40,000 a year
- Full-time
- Cleaning
Quick apply
8d
Freehold Tavern, Burton on Trent
Marston's Pubs —Newhall
- Bar
Quick apply
Security Officer
George Eliot Hospital NHS Trust —Nuneaton
- £25,760 - £27,476 a year
- Weekend availability
- Annual leave
- Referral programme
4d
Nursery Room Leader
Family First Nurseries —Tamworth
- £13.97 an hour
- Full-time
- Communication skills
- School
- Annual leave
- Employee assistance programme
The Harrowby Arms, Wolverhampton
Marston's Pubs —Wolverhampton
- Hospitality
Quick apply
1d
Breakfast Chef-Hilton Garden Inn Birmingham
Valor Hospitality —Birmingham
- £12.71 an hour
- Full-time
- Serving
- Hotel
- Kitchen experience
- Employee assistance programme
- Employee discount
Quick apply
Apprentice Multi-skilled Maintenance Craftsperson – Estates – 98258AP – Apprentice Grade 2
University of Birmingham —Birmingham
- £19,278 - £26,741 a year
- Full-time
- Engineering
- University
- Communication skills
- Annual leave
- Sick pay

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the garden room jobs near sutton coldfield

Customer Services Advisor (Part Time)

Tandem Group Plc -
Birmingham

Quick apply

Job details

Permanent | Part-time
£13.06 an hour

Benefits

Free parking
Store discount
Health & wellbeing programme
Annual leave
Company pension
Company events
Employee discount
Sick pay
On-site parking

Qualifications

CRM software
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
GCSE
Internal department liaison
Microsoft Office Suite
Analysis skills
Customer support
Customer interaction
Communication skills

Full job description

Customer Services Advisor

Office Based: Part Time

Birmingham, Castle Vale (B35 7AG)

About Us

We are designers, developers, and retailers of sports, leisure, home, garden and mobility equipment. The business is looking to recruit a dynamic, focused customer services advisor to provide first class service to our customers across Tandem Group plc.

Key Responsibilities

Handle inbound customer enquiries via phone, email, and online channels in a professional and timely manner
Process sales orders across websites and online marketplaces accurately
Manage customer queries, including, replacements and refunds, ensuring a high level of customer satisfaction
Maintain and update customer records using internal databases and systems
Coordinate the dispatch of warranty and replacement parts
Work collaboratively with other departments and provide flexible support when required

Person Specification

The successful applicant will have the ability to learn a range of different products sold across the group. Product ranges consistently change, and one needs to be pro-active in their approach to product knowledge. They must be friendly, confident, and have great people skills with the ability to listen to a customer’s needs is paramount. The successful applicant must also be able to work pro-actively & independently, be commercially and customer focused. Strong telephone skills and excellent written skills are a must and experience of certain computer packages such as Microsoft Outlook is preferable.

Be confident, friendly, and professional with excellent interpersonal skills
Demonstrate strong listening skills and the ability to understand customer needs
Be self-motivated, organised, and able to work both independently and as part of a team
Show a proactive approach to learning new products, with the ability to quickly build product knowledge
Have a strong commercial awareness and a genuine commitment to delivering excellent customer service

Skills & Experience

Previous experience in a customer service role is essential
Excellent verbal and written communication skills
Strong problem-solving abilities with a practical, solutions-focused approach
Good numerical and analytical skills
Experience using Microsoft Office applications (particularly Outlook); experience with CRM or order management systems is advantageous

Benefits

Free on-site parking
Complimentary tea and coffee, with access to kitchen facilities
25 days annual leave plus bank holidays
Life assurance (2x annual salary)
Company pension scheme (available after probation)
Staff discount on company products
Monthly treats and company-wide celebration events
Access to a dedicated wellness room

Hours of work

Office based, part time role will be a minimum of 20 hours, between 8.30 am to 5pm, Monday to Friday and flexible remote weekend cover.

Salary
£13,587.60 for 20hrs (£25,476.75 Pro Rata For 37.5 hrs)

Job Types: Part-time, Permanent

Pay: £13.06 per hour

Benefits:

Company events
Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Sick pay
Store discount

Ability to commute/relocate:

Birmingham B35 7AG: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (required)

Experience:

Customer Service: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

the garden room jobs in sutton coldfield

Customer Services Advisor (Part Time)

Golden Hind, Kingstanding

General Assistant & Order Packer

Food and Beverage Assistant - Hilton Garden Inn Birmingham

Lifestyle Coordinator

Ye Olde Black Cross - Bromsgrove

Early Years Practitioner/Educator

Experienced uPVC Door & Window Fitter – Garden Room Installations

Household Assistant

F&B Team Member

Mount Pleasant, Kingswinford

Kitchen Porter

Care Assistant

Office Administrator & Events Coordinator

Freehold Tavern, Burton on Trent

Security Officer

Nursery Room Leader

The Harrowby Arms, Wolverhampton

Breakfast Chef-Hilton Garden Inn Birmingham

Apprentice Multi-skilled Maintenance Craftsperson – Estates – 98258AP – Apprentice Grade 2

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