Customer care manager Work, Jobs in Sutton In Ashfield, Ntt (with Salaries)

General Manager
Swim Sports Company Ltd —Mansfield
- £32,000 - £38,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
Commercial Manager
Joseph Ash —Chesterfield
- £45,000 - £50,000 a year
- Civil engineering
- Sales
- Business development
- Employee assistance programme
Quick apply
Service Delivery Manager
Link Intergrated Security Solutions Ltd —Mansfield
- £50,000 - £60,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Free parking
- Sick pay
Quick apply
3d
General Manager
The Northern Collective —Hathersage
- Up to £45,000 a year
- Full-time
- Hospitality
- Management
- Hotel
- Store discount
- Employee discount
Quick apply
Registered Care Home Manager
First for Care Ltd —Ripley
- £30,000 - £50,000 a year
- Full-time
- Management
- Supervising experience
- In-person
- Free parking
Quick apply
2d
Deputy Manager Stradivarius
INDITEX —Sheffield
- Full-time
- Leadership
- Employee discount
Quick apply
Senior Customer Service Manager - 12 month Fixed Term
MiningRemediation —Mansfield
- £52,445.94 a year
- Hybrid work
- Customer service
- Leadership
- Annual leave
8d
ASDA Café Manager
Compass Group —Sutton-In-Ashfield
- £30,500 a year
- Full-time
- Customer service
- Organisational skills
- Café
- Employee discount
Deputy Catering Manager
CASTLE ROCK BREWERY —Nottingham
- From £35,000 a year
- Part-time
- Culinary experience
- Cooking
- In-person
- Employee discount
Quick apply
Assistant Manager
Starbucks —Chesterfield
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Customer Service Lead
Stamper Discs Ltd —Hillsborough
- £26,000 - £27,000 a year
- Full-time
- Supervising experience
- Organisational skills
- In-person
- Profit sharing
- Sick pay
Quick apply
10d
Head of B2C Sales
UniHomes —Sheffield
- £50,000 - £75,000 a year
- Weekend availability
- Management
- Salesforce
- Leadership
- Employee discount
- Referral programme
Quick apply
14d
Store Manager
NCF Living —Derby
- £50,000 - £60,000 a year
- Weekend availability
- Management
- Sales
- Customer service
- Store discount
- Employee discount
Quick apply
4d
Customer Experience Manager
First Fence —Sutton-In-Ashfield
- £40,000 - £45,000 a year
- Full-time
- Management
- Sales
- Merchandising
- Annual leave
- Employee discount
Quick apply
Land & Partnerships Manager
Keepmoat Homes —Nottingham
- Full-time
- Negotiation
- Employee discount
Graduate Management Trainee
Concept System Solutions Ltd —Sheffield
- £28,420.00 - £30,642.41 a year
- Full-time
- Hospitality
- Management
- Sales
- Profit sharing
- Referral programme
Quick apply
10d
Junior Project Manager
iHus Group Ltd —Harworth
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Travel
- Free parking
Quick apply
Customer Relationship Manager
Monetise Media Ltd —Melbourne
- From £26,000 a year
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
14d
Centre Manager
HiQ Tyres and Autocare —Nottingham
- Full-time
- Management
- Project management
- Leadership
- Employee discount
- Referral programme
Quick apply
Head of Ecommerce
CW Sellors Group Ltd —Ashbourne
- £45,000 - £55,000 a year
- Full-time
- English
- Organisational skills
- In-person
- Employee discount
Quick apply
1d

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General Manager

Swim Sports Company Ltd
Mansfield

Quick apply

Job details

Full-time
£32,000 - £38,000 a year

Benefits

Employee discount

Qualifications

Sales
Customer service
Facilities management
Business development
Leadership

Full job description

Job Ref: SPO2779

Branch: swim! - Mansfield

Location: swim! - Mansfield, Mansfield

Salary/Benefits: £32-38k with performance bonus potential

Contract type: Permanent

Hours: Full Time

Shift pattern: 5 Days per week including evenings and weekends

Hours per week: 40

Posted date: 15/06/2026

Closing date: 29/07/2026

Our purpose-built, state-of-the-art venues are designed especially for families, safe, secure, and inspiring environments where children learn, grow, and have fun in the water.

We’re proud of our people and our product, and high standards should run through everything we do. From the quality of our teaching to the way we support every swimmer and family as well as safe, clean, warm venues.

The Role

As a General Manager at swim!, you’ll lead your venue and team to deliver an exceptional customer experience every day. You’ll oversee operations, safety, and performance ensuring the centre runs smoothly, looks its best, and meets the highest standards of teaching, maintenance, and service.

You’ll also play a key role in growing your local swim! community, connecting with families, schools, and local organisations. With your Assistant Manager and Team Leader by your side, you’ll create a welcoming, efficient, and energetic environment that families love returning to.

What You’ll Do

Lead the daily operations of your swim! venue, ensuring a safe, clean, and enjoyable environment for all customers.
Motivate, coach, and support your team including Assistant Manager, Team Leader, Teachers and Operations Assistants to deliver a premium experience every day.
Maintain the highest operational and safety standards, including responsibility for pool plant operations (training provided if required).
Manage staff rotas, schedules, and resources in line with the 3-week operating pattern and cost of sale budget.
Take ownership of local sales and membership growth, conducting follow-up calls with leads and enquiries and supporting parents through their swim! journey.
Deliver hyperlocal community engagement building relationships with schools, nurseries, and local groups to raise awareness and drive new sign-ups.
Retaining exist customers through high standards, quality lessons and customer service.
Monitor and analyse performance data and customer feedback to continuously improve service quality.
Lead on recruitment, onboarding, training, development and retention of new team members.
Collaborate with colleagues across swim! centres across your region and swim@ venues to share good practice and deliver a great experience for every family.

About You

You’re an energetic, people-first leader who thrives in a fast-paced, customer-focused environment. You’re just as comfortable on the poolside as you are leading your team or chatting with local families. You take pride in high standards, enjoy building relationships, and love seeing your venue and team succeed.

Essential

Experience leading a team, ideally in a leisure, hospitality, or customer-facing environment.
Excellent leadership, able to coach, motivate, and inspire others.
Confident communicator, both in-person and over the phone, with strong customer service skills.
Passion for delivering premium experiences and building community connections.
Capacity to work a 3-week rota (including some evenings/weekends).

Desirable

Experience managing facilities, ideally leisure or pool operations.
Knowledge of health safety, safeguarding, or compliance frameworks.
Pool Plant Operator qualification desirable (training provided if not yet held).
Sales or business development experience, ideally in a customer-service environment.
Understanding of performance reporting.

Why Join swim!

Competitive salary with bonus potential.
Your birthday off, on us.
Instant earned wage access, save as you earn and discount vouchers
Fully funded training and ongoing professional development.
Bright, positive working environment in modern, purpose-built facilities.
Discounts on lessons for family and friends.
Recognition, rewards, and regular team events.
Career progression opportunities from venue leadership to regional and central opportunities.

Quick apply

Refine Your Search

customer care manager jobs in sutton in ashfield, ntt

General Manager

Commercial Manager

Service Delivery Manager

General Manager

Registered Care Home Manager

Deputy Manager Stradivarius

Senior Customer Service Manager - 12 month Fixed Term

ASDA Café Manager

Deputy Catering Manager

Assistant Manager

Customer Service Lead

Head of B2C Sales

Store Manager

Customer Experience Manager

Land & Partnerships Manager

Graduate Management Trainee

Junior Project Manager

Customer Relationship Manager

Centre Manager

Head of Ecommerce

I want to receive the latest job alerts for customer care manager in sutton in ashfield, ntt

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