Shift leader Work, Jobs in Sw5 (with Salaries)

Customer Experience Assistant (On Board & Lounge) Eurostar
Momentum Services Limited —St. Pancras International Station
- £14.12 - £14.46 an hour
- Temporary
- Customer service
- Cleaning
- In-person
- Flexible schedule
Quick apply
5d
Team Member
I Love Yochi —London
- £14 a week
- Weekend availability
- Serving
- Guest services
- Employee discount
Quick apply
14d
Food Production Operative - Packing Team Member
Charlie Bighams —North West London
- £14.03 - £17.00 an hour
- Overtime
- English
- Continuous improvement
- Quality control
- Annual leave
Quick apply
Enforcement Agent - West London
Dukes Bailiffs Limited —West London
- £32,500 - £100,000 a year
- Full-time
- Continuous improvement
- Cash handling
- Leadership
- Health & wellbeing programme
- Flexitime
Quick apply
Team Leader
I Love Yochi —London
- £14.00 - £14.50 a week
- Weekend availability
- Supervising experience
- Training & development
- Leadership
- Employee discount
Quick apply
14d
Team Leader
Urban - BRA_209 —Kensington
- Part-time
- Customer service
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Food Production Operative - Cooking Team Member
Charlie Bighams —North West London
- £14.03 - £17.00 an hour
- Overtime
- English
- Continuous improvement
- Quality control
- Annual leave
Quick apply
FOH Team Member
The Larrik —London
- £12.71 - £16.00 an hour
- Full-time
- Serving
- Hospitality
- Customer service
- Employee discount
- Sick pay
Quick apply
1d
School Lettings Assistant/Customer Service Assistant
School Space —London
- £12.75 an hour
- 8 hour shift
- Communication skills
- School
- Annual leave
Quick apply
4d
Team Leader
Heritage - BRA_208 —Kensington
- Full-time
- Customer service
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Casual Food & Beverage Assistant
Millennium Hotel and Resorts UK —London
- £12.71 an hour
- Weekend availability
- Serving
- Bar
- Customer service
- Employee discount
Quick apply
Cover Cleaning Operatives - (HAW2710)
HW Facilities —West End
- £14.80 an hour
- Temporary
- No experience needed
- Travel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Cleaner
MICRONCLEAN LIMITED —London
- £13.35 - £13.85 an hour
- Part-time
- Computer literacy
- English
- Continuous improvement
- Health & wellbeing programme
- COVID-19 protective measures
Front of House Team Member
Lina stores —Westminster
- £14.71 an hour
- Part-time
- Guest services
- Restaurant
- Restaurant experience
- Employee assistance programme
- Referral programme
Quick apply
14d
Packing Operator
ASR Group —London
- Day shift
- Microsoft Word
- Computer literacy
- Forklift
11d
Supervisor (12 hours/week)
Build-A-Bear Workshop —London
- 12 hour shift
- Team management
- Training & development
Receptionist
Bupa —London
- £27,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Front desk
- Employee discount
- Gym membership
Quick apply
7d
Warehouse Associate - Part Time
Deliveroo —London
- £14.40 an hour
- Full-time
- Warehouse experience
- Leadership
- Communication skills
Retail Customer Service
Entain —London
- £0 a month
- Overtime
- Cash handling
Receptionist - Full Time
Ardan Collective - previously Hotels Properties —London
- From £13.50 an hour
- Weekend availability
- Hotel
- Accounting
- Front desk
- Employee discount
- Referral programme
Quick apply
1d

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Customer Experience Assistant (On Board & Lounge) Eurostar

Momentum Services Limited -
St. Pancras International Station

Quick apply

Job details

Temporary | Fixed term contract | Zero hours contract
£14.12 - £14.46 an hour
5 days ago

Benefits

Flexible schedule

Qualifications

Customer service
Catering
Cleaning
Guest services
Communication skills

Full job description

Job Description:

The Customer Experience Assistant is at the heart of the customer experience. From providing exceptional customer service to ensuring a clean and well-presented lounge and being able to provide our passengers with an unforgettable experience when working on board. The ideal candidate should have a great eye for detail and can prioritise their daily duties according to the Lounge and train service needs, keeping the customer at the heart of everything we do.

This is a multi-functional role, with different areas of responsibility throughout the working week, with some shifts focused on cleanliness and presentation of the Lounge, and others centred around customer service, both at the Eurostar Premier Lounge and on board our trains. The ideal candidate will be an adaptable individual who can perform both functions to an exceptional standard, ensuring passengers can enjoy a welcoming, clean, and friendly environment.

The Customer Experience Assistant will report to the Lounge Team Leaders, Lounge Assistant Managers when working in the Eurostar Premier Lounge and to the Service Performance Team Leader and Purser in charge of the service when working on board the train.

Key areas of responsibility (not restricted to):

· Provide excellent care and cleaning service to the Business Lounge (front and back of house) and on board

· Recognise Premier passengers and always anticipate their needs.

· Ability to multi-task while always putting customers first.

· Manage passengers’ requests in a timely and efficient manner.

· Demonstrate flexibility in shifts and in tasks and use initiatives.

· Pay attention to details and maintain high level of cleanliness.

· Ensure that Front, back of House and train areas are maintained to the highest standards always set by the company.

· Accountable for the results of the company in terms of Customer service, cleanliness, tidiness and product knowledge.

· Adhere to all company policies and guidelines (e.g. customer service attitude, grooming, Drugs & Alcohol, attendance).

· Ensure compliance with all aspects of safety and security according to Eurostar authority regulations.

· Carry out platform duties and work as a first-class cabin crew

Ambassador of the Eurostar brand and role model.

Essential personal qualities:

· Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride.

· Extensive experience in hospitality or catering is an advantage.

· Excellent grooming standards and interpersonal / communication skills

· Comfortable in working flexible hours in a multicultural work environment where French, English and Dutch are spoken.

· Ability to work on your own with minimal supervision, creating a close relationship with the Team Leaders, Assistant Managers and pursers.

· Ability to handle often difficult situations while remaining in charge and professional and to find solutions to problems in a timely manner

The interview and selection day will take place on Saturday, 29th August 2026. If your application is successful, you will need to be available to attend on this date.

This position is recruited on a fixed-term contract from October 2026 until May 2027 on 7 hours minimum and guaranteed.

Any additional hours will be paid at the hourly rate for the role, and the candidate will have the opportunity to decline working more than 7 hours if required.

Pay: £14.12-£14.46 per hour

Work Location: In person

Quick apply

Refine Your Search

shift leader jobs in sw5

Customer Experience Assistant (On Board & Lounge) Eurostar

Team Member

Food Production Operative - Packing Team Member

Enforcement Agent - West London

Team Leader

Team Leader

Food Production Operative - Cooking Team Member

FOH Team Member

School Lettings Assistant/Customer Service Assistant

Team Leader

Casual Food & Beverage Assistant

Cover Cleaning Operatives - (HAW2710)

Cleaner

Front of House Team Member

Packing Operator

Supervisor (12 hours/week)

Receptionist

Warehouse Associate - Part Time

Retail Customer Service

Receptionist - Full Time

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