First line managers Work, Jobs in Swadlincote, Dby (with Salaries)

Customer Service Advisor
First Fence —Swadlincote
- £29,644.30 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
2d
Warehouse First Line Manager
DHL —Derby
- £32,800 a year
- Communication skills
- Free parking
Deputy Operations Manager
Horizon Adventure Breaks —Derby
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Supervising experience
- Free parking
Quick apply
11d
Restaurant Team Member
Tim Hortons —Burton-On-Trent
- Weekend availability
- Customer service
- Restaurant
- Communication skills
Quick apply
Service Transformation Coordinator
Cromwell Group —Derby
- Full-time
- Data analysis skills
- IT
- Power tools
Duty Manager
Iceland —Derby
- £11.60 - £12.71 an hour
- Part-time
- Retail management
- Employee discount
- Referral programme
10d
Site Manager
CBRE —Derby
- Full-time
- Management
Research Support Officer
Nottinghamshire Healthcare NHS Foundation Trust —Nottingham
- £32,073 - £39,043 a year
- Part-time
- University
- Driving
- Travel
8d
MHE Trainer
CEVALogistics —Derby
- Full-time
- Annual leave
- Employee discount
Operations Manager
CEVALogistics —Castle Donington
- Full-time
- Warehouse experience
- Leadership
- Annual leave
- Employee discount
1d
Barista
Starbucks —Chaddesden
- Weekend availability
- Store discount
- Employee assistance programme
Software Development Manager
Datapath Ltd —Derby
- Full-time
- Hybrid work
- Azure
- Product management
- Software development
- Free parking
- Annual leave
Quick apply
1d
Security Officer Days 40hrs - Derbion
Savills Management Resources —Derby
- £27,384 a year
- Full-time
- First Aid Certification
- Communication skills
1d
Frontline Manager (FLM)
PepsiCo —Leicester
- Organisational skills
- Communication skills
Counter Manager - Boots Burton - 22.5 hours
Estee Lauder —Burton-On-Trent
- Microsoft Excel
- Customer service
- Organisational skills
Team Leader
Iceland —Derby
- £11.60 - £12.71 an hour
- Part-time
- Retail management
- Employee discount
- Referral programme
7d
Publican Recruitment Advisor
Punch Pubs and Co —Burton-On-Trent
- From £28,000 a year
- Full-time
- Hospitality
- Sales
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
2d
Stock & Replenishment Administrator
Rubix —Ashby-De-La-Zouch
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Specialist Food Technology Teaching Assistant
High Grange School —Derby
- £26,637 - £27,300 a year
- Full-time
- First Aid Certification
- Organisational skills
- In-person
- Free parking
Quick apply
Label Operations Manager
NEXT —Leicester
- £50,000 - £90,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
- Free parking
- Employee discount
6d

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Customer Service Advisor

First Fence -
Swadlincote

Quick apply

Job details

Full-time
£29,644.30 a year
2 days ago

Benefits

Cycle to work scheme
Annual leave
Employee discount

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
English
Microsoft Office

Full job description

Welcome to First Fence - where security meets innovation!

As industry pioneers in Security and Temporary Fencing, we're all about unbeatable service and competitive prices. Our dedicated team goes above and beyond to exceed customer expectations.

Salary: £29,644.30 per annum

Hours: 42.5 hours per week, Monday-Friday between the hours of 08:00-18:00

Location: Kiln Way, Swadlincote, DE11 8EA

Why First Fence?

Same-day delivery across the UK
Six strategic locations, including our National Distribution Centre
Extraordinary growth since 2010
️ Industry innovators setting new standards

Ready for an exciting journey in a thriving company? Join First Fence, where we're not just securing spaces; we're securing the future. ️ #FirstFence #SecurityInnovation #JoinOurTeam

Position:

As a Customer Service Adviser, you’ll thrive in our fast-paced department, serving as the frontline representative of our company. Your role will be pivotal in delivering exceptional customer service experiences, ensuring each interaction is handled with care, efficiency, and professionalism. From answering and directing calls to resolving complaints and fostering positive relationships, you will play a crucial part in maintaining our high standards of customer satisfaction and loyalty.

Duties and Responsibilities

Handle incoming calls, emails and messages from customers promptly and professionally, addressing their questions, concerns and requests
Investigate and resolve customer complaints, issues or disputes efficiently and effectively, aiming for satisfactory outcomes and maintaining customer loyalty
Assist customers with tracking shipments, processing returns and issuing refunds or exchanges as necessary ensuring accuracy and timelines
Provide technical assistance to customers experiencing difficulties with products, troubleshooting problems and guiding them through solutions
Update and maintain accurate records of customer interactions, transactions, enquiries and complaints in the CRM system for future reference and analysis
Coordinate with other departments and your line manager to address customer needs, feedback and improve overall customer satisfaction
Stay informed about company policies, procedures and products to provide consistent information to customers
Escalate unresolved or complex issues to appropriate supervisors or managers for further investigation and resolution, ensuring a timely and satisfactory outcome for the customer
Maintain a positive and professional demeanor in all customer interactions, even in challenging or stressful situations to uphold the company’s reputation and brand image
Serve as first point of contact for all incoming calls, directing them to the appropriate department or individual within the organisation
This list is not exhaustive

Requirements:

Skills, Qualifications, Experience and Competencies

Clear Telephone manner
Excellent written and spoken English
Experience using programs like SAP and Microsoft office, including word, excel outlook and PowerPoint
Goodorganisation and time management
Customer focused with a passion for delivery to the highest standards
A true team player who can work collaboratively with others
Able to be proactive and act on own initiative
Accuracy and attention to detail
Good financial knowledge

Other information:

Join Us for a Career Beyond Ordinary!

Discover a workplace that values your well-being and success. At First Fence, we're not just offering a job – we're offering a lifestyle!

✨ Benefits Snapshot:

️ Cycle to Work Scheme

Discounts and Cash Back Benefits Platform

Holistic Wellbeing Platform

24/7 Employee Assist Programme

33 Days Annual Leave (inclusive of Bank Holidays)

️ Employee Product Discounts

Recognition Rewards

Ready for a career that cares about YOU? Apply now and let's redefine success together! #JoinTheTeam #CareerGrowth #WellnessMatters #FirstFence

At First Fence, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe in the principles of Equality, Diversity, and Inclusion (EDI), and we promote a culture that celebrates individual differences and embraces a wide range of perspectives. We firmly stand against any form of discrimination based on race, ethnicity, gender, sexual orientation, religion, age, disability, or any other characteristic protected by law. Our recruitment process is fair and unbiased, ensuring that all applicants are evaluated solely on their qualifications, skills, and experience. We strive to provide equal opportunities for career growth and development, and we encourage individuals from all backgrounds to apply. By joining our team, you will become part of a vibrant and inclusive community where your unique contributions are valued, and where diversity is not only respected but celebrated.

Quick apply

Refine Your Search

first line managers jobs in swadlincote, dby

Customer Service Advisor

Warehouse First Line Manager

Deputy Operations Manager

Restaurant Team Member

Service Transformation Coordinator

Duty Manager

Site Manager

Research Support Officer

MHE Trainer

Operations Manager

Barista

Software Development Manager

Security Officer Days 40hrs - Derbion

Frontline Manager (FLM)

Counter Manager - Boots Burton - 22.5 hours

Team Leader

Publican Recruitment Advisor

Stock & Replenishment Administrator

Specialist Food Technology Teaching Assistant

Label Operations Manager

I want to receive the latest job alerts for first line managers in swadlincote, dby

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