Sales administrative support occupations Work, Jobs in Swaffham, Nfk (with Salaries)

Customer Service & Order Coordinator
Totally Branded —Swaffham
- £27,000 a year
- Full-time
- Customer service
- Time management
- Free parking
- Employee discount
Quick apply
5d
Business Administration/Customer Service
Able Cleaning and Hygiene Supplies —Watton
- £16,250 - £18,750 a year
- Part-time
- Microsoft Excel
- Accounting
- In-person
- Free parking
- Profit sharing
Quick apply
Office & Sales Administrator
Rima UK —Dereham
- £16,012 - £18,681 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
5d
Sales & Proposals Administator
Exheat —Watton
- £25,000 a year
- Full-time
- Sales
- Computer literacy
- Analysis skills
- Free parking
- Annual leave
Quick apply
Hire Desk Co-ordinator
Anglo Scottish Equipment (Southern) Limited —Fakenham
- £24,420 - £32,760 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Quick apply
5d
Sales Support - Internal Sales
Snelling Business Systems —Wymondham
- From £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
13d
E-Commerce Administrator
Creative mind products —Bury St. Edmunds
- £31,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Order Entry / Customer Relations Administrator
Anglia —Wisbech
- Call to connect
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
Sales & Office Administrator
Fengate Fasteners —Brandon
- £25,000 - £30,000 a year
- Full-time
- Sales
- Organisational skills
- IT
- Employee discount
- Sick pay
Quick apply
Insite Internal Sales
Rubix —Wisbech
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience

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sales administrative support occupations jobs near swaffham, nfk

Customer Service & Order Coordinator

Totally Branded -
Swaffham

Quick apply

Job details

Permanent | Full-time
£27,000 a year
5 days ago

Benefits

Free parking
Company pension
Company events
Employee discount
On-site parking

Qualifications

Customer service
Complaint handling
Time management

Full job description

Are you highly organised, customer-focused and someone who takes pride in getting the details right?

We're looking for a Merchandise Coordinator to join our growing team at Totally Branded. This is a varied and rewarding role where you'll take ownership of customer orders once they've been agreed by our Merchandise Consultants, ensuring every project is delivered accurately, on time and to the highest standard.

Working closely with customers, suppliers, our design team and the sales team, you'll coordinate every stage of the order process, keeping customers informed, solving problems and making sure every order runs smoothly from approval through to delivery.

If you enjoy organisation, communicating with people and making sure nothing gets missed, this could be the perfect role for you.

About Totally Branded

Totally Branded is one of the UK's leading suppliers of promotional merchandise, branded clothing and PPE. Based in Swaffham, Norfolk, we work with businesses, charities, schools and organisations across the UK and Europe to create high-quality branded products that leave a lasting impression.

We're proud of our reputation for exceptional customer service, creative thinking and building long-term relationships with our clients. As our business continues to grow, we're looking for another great person to join our team.

What you'll be doing

Once a customer order has been confirmed by one of our Merchandise Consultants, you'll take ownership of coordinating the order through to successful delivery.

Your responsibilities will include:

Customer Care

Becoming the main point of contact for customers once their order has been placed.
Keeping customers informed throughout the production process.
Responding to queries or order problems professionally, efficiently and proactively.
Delivering a customer experience that exceeds expectations.

Order Coordination

Processing customer orders accurately and efficiently.
Liaising with suppliers to confirm stock availability, production schedules and delivery dates.
Checking artwork approvals and production information before orders proceed.
Coordinating with our Design Studio, suppliers and internal teams to ensure everything is ready for production.
Monitoring customer orders to ensure deadlines are achieved.
Resolving any issues quickly to keep projects on track.

Team Collaboration

Working closely with Merchandise Consultants to ensure a seamless handover from sale to delivery.
Supporting colleagues across the business during busy periods.
Identifying opportunities to improve processes and the customer journey.

We'd love to hear from you if you are:

Highly organised with exceptional attention to detail.
A confident communicator who enjoys working with customers.
Able to manage multiple projects simultaneously.
Calm under pressure and able to prioritise effectively.
A proactive problem solver.
Reliable, honest and committed.
A positive team player.
Comfortable learning new systems and processes.

Experience in customer service, administration, order processing or project coordination would be beneficial, but isn't essential. Full training will be provided for the right person.

What we offer

£27,000 salary
Full-time, permanent position
Monday-Friday, 8:00am-5:00pm (4:30pm finish every Friday)
On-site parking
Company uniform provided
Annual company events
A friendly and supportive working environment
Opportunities to develop your skills and progress within the business

Why join Totally Branded?

We're a family-run business with ambitious growth plans and a passion for delivering outstanding customer service. Every person in our team plays an important role in creating an exceptional experience for our customers.

If you're someone who enjoys organisation, takes ownership of your work and loves seeing projects through from start to finish, we'd love to hear from you.

Apply today to become our next Merchandise Coordinator.

Job Types: Full-time, Permanent

Pay: £27,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

sales administrative support occupations jobs in swaffham, nfk

Customer Service & Order Coordinator

Business Administration/Customer Service

Office & Sales Administrator

Sales & Proposals Administator

Hire Desk Co-ordinator

Sales Support - Internal Sales

E-Commerce Administrator

Order Entry / Customer Relations Administrator

Sales & Office Administrator

Insite Internal Sales

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