Customer service supervisor Work, Jobs in Swallowfield, Brk (with Salaries)

Customer Care Supervisor
John George —Reading
- Full-time
- Management
- Supervising experience
- Travel
- Free parking
- Employee discount
Quick apply
Complaints Team Leader
Novuna —Newbury
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Leadership
Assistant Store Manager - Guildford
Hush —Guildford
- £30,000 a year
- Full-time
- Sales
- Merchandising
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
Assistant Store Manager
Sahara —Marlow
- £14 an hour
- Part-time
- Management
- Sales
- Merchandising
- Store discount
- Employee discount
Quick apply
Front Office Supervisor
Hilton —Reading
- £26,818.13 a year
- Full-time
- Hotel
Food and Beverage Supervisor
Nirvana Spa & Leisure Ltd —Sindlesham
- £32,760 a year
- Weekend availability
- IT
- Restaurant
- Restaurant experience
- Free parking
- Employee discount
Field Service Supervisor - South East
Tunstall UKI —Woking
- Overtime
- Analysis skills
- Project management
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
Facilities & Office Supervisor
Vision RT Ltd. —Basingstoke
- Full-time
- Microsoft Office
- First Aid Certification
- Continuous improvement
Quick apply
5d
Flight Dispatch Supervisor / Operations Supervisor
Flexjet —Farnborough
- 12 hour shift
- Analysis skills
- Organisational skills
- Leadership
Quick apply
Assistant Store Manager
NEXT —Reading
- From £31,106 a year
- Full-time
- Retail management
Guest Services Supervisor
Cushman & Wakefield —Reading
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Transport Supervisor
Furniture Village —Maidenhead
- £35,000 - £38,500 a year
- Full-time
- Employee discount
Quick apply
10d
Helpdesk Supervisor
CBRE —Bracknell
- Full-time
- Maths
- AI
- Leadership
Technical Assessment Team Leader
Once For All UK —Basingstoke
- Management
- Customer service
- English
- Employee assistance programme
Quick apply
11d
Retail Management Graduate Programme
Decathlon UK —Reading
- £29,000 a year
- Part-time
- Hospitality
- Customer service
- Internship
- Employee assistance programme
- Employee discount
13d
Lakeside Team Leader
University of Surrey —Guildford
- £24,685 - £26,707 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Annual leave
13d
Shift Leader - Guest Services
Coworth Park —Ascot
- Customer service
- English
- Microsoft Office
- Employee discount
Security Supervisor
ISS Facility Services —Marlow
- £13 an hour
- Monday to Friday
- Customer service
- Supervising experience
- Leadership
Product Team Leader
River Island —Reading
- Weekend availability
- Sales
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply
12d
Front Office Supervisor
Stoke Park Ltd —Slough
- Up to £35,000 a year
- Full-time
- Hotel
- In-person
- Hotel experience
- Free parking
- Sick pay
Quick apply
1h

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Customer Care Supervisor

John George -
Reading

Quick apply

Job details

Full-time

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Management
Supervising experience
Leadership
Communication skills
Office experience

Full job description

About Us

John George is a family run business that has been trading since 1725. The company provides nails, woodscrews, bolts & nuts, fixings & fastenings, fencing, sealants, ironmongery and building products to trade customers such as builders merchants, fencing suppliers, roofing merchants and DIY outlets.

Over the years John George has developed a number of brands to meet the needs of a technologically advancing building and DIY trade. These include Super Drive, Exocet, Fence-Pro, Gate-Pro, Timberfast and Impact.

Our customers benefit from a fast, efficient nationwide service delivered from our own depots, on our own vehicles. This gives us the flexibility to meet the requirements of our customers, large and small.

Our vision to be the most consistently dependable and trustworthy supplier to our customers is supported by our core company values:

- Customer first

- Being one team

- Owning it & getting it done

- Creating a positive, inclusive environment

- Seeing beyond your goals

We are seeking an Customer Care Supervisor to oversee the Customer Care Team ensuring the best level of service is provided to our customers in the Internal Sales Team.

Our Team

We are a close knit team, who are all passionate about John George, our products and the value we bring to our customers. You would be overseeing the Customer Care team to support the Internal Sales Manager.

We may not be about the corporate life here, but we are all about the delivering exceptional expertise and making a change to our customers.

John George and You

We can talk all day long about our expectations, and what we want from a generic shopping list of candidate qualities, but what we really want is someone who:

· Has a genuine sense of team spirit

· Works hard, is highly motivated, proactive, team-orientated, a big picture thinker and outcomes driven

· Wants to live and breathe the success of the team and the company

· Can support our team by making ongoing suggestions which will impact on the success of the company overall

Core elements of the role

Support the Internal Sales Manager to oversee the Customer Care team, this department is reactive to any customer interactions.

The elements of this role include:

Be responsible for the managing of the Customer Care Team
Organise and manage workflows to ensure they are completed on time and the standard of work is high
Train and onboard new staff
Critically analyse sales processes and suggest improvements to the Internal Sales Manager
Produce and Monitor KPI’s
To be able to act decisively with justification on behalf of the company
Maintain and implement processes to ensure the department is working to it’s highest potential

Core Competencies

To be customer focused
Self-motivated with the ability to motivate others
Able to lead a small team
Able to prioritise
Able to make decisions and take accountability for those decisions
Willingness to learn (all training will be provided)
Good communication skills both verbally and in writing
Knowing when to delegate

Previous experience in an office based Supervisor or Team Leader role is welcomed but is not a requirement.

Please note this role will be based in our Reading Sales office Monday to Friday, travel will be required to our Bristol sales office at least once per month.

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service supervisor jobs in swallowfield, brk

Customer Care Supervisor

Complaints Team Leader

Assistant Store Manager - Guildford

Assistant Store Manager

Front Office Supervisor

Food and Beverage Supervisor

Field Service Supervisor - South East

Facilities & Office Supervisor

Flight Dispatch Supervisor / Operations Supervisor

Assistant Store Manager

Guest Services Supervisor

Transport Supervisor

Helpdesk Supervisor

Technical Assessment Team Leader

Retail Management Graduate Programme

Lakeside Team Leader

Shift Leader - Guest Services

Security Supervisor

Product Team Leader

Front Office Supervisor

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