Helpdesk technician Work, Jobs in Swanscombe, Ken (with Salaries)

Helpdesk Technician
LEAP Legal Software —London
- £29,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
6d
Level 1 Technical Helpdesk Technician
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Computer networking
- Communication skills
- Work from home
- Employee assistance programme
Senior IT Support Technician
TELEONIXS LTD —Basildon
- £41,700 a year
- Full-time
- English
- Continuous improvement
- Travel
- Sick pay
Quick apply
Level 3 Helpdesk Technician
Apogee Corp —Maidstone
- Monday to Friday
- Customer service
- SQL
- Analysis skills
- Employee assistance programme
- Employee discount
IT Technician
Marylebone Boys' School —London
- £35,000 - £40,000 a year
- SharePoint
- School
10d
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
3d
IT Coordinator/ Helpdesk Technician
Wasserman Media Group LLC —London
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
Global IT - Support Technician
Dorchester Collection —London
- Monday to Friday
- English
- Microsoft Office
- Hotel
- Referral programme
Electrical Technician
The London Clinic —London
- £43,000 - £45,000 a year
- Weekend availability
- Communication skills
- Employee discount
HR Systems Analyst
Synapri —Rochester
- £28,000 - £32,000 a year
- Azure
- Windows
Shift Engineer
JLL —London
- 12 hour shift
- Computer literacy
- Maintenance
- Microsoft Office
4d
Multi-Skilled Technician
CBRE —London
- Full-time
- Customer service
- HVAC
- Communication skills
Maintenance Technician - Electrical Bias
OCS Group —London
- Remote
- Customer service
- Maintenance
- Driving
Quick apply
9d
Service Desk Analyst
ECI - United Kingdom —London
- Azure
- Microsoft Outlook
- Customer service
Quick apply
Shift Engineer
JIK-Integral UK Limited —London
- 12 hour shift
- Computer literacy
- Maintenance
- Microsoft Office
Quick apply
4d
General Maintenance Operative
Equans —Southwark
- Full-time
- Carpentry
- Maintenance
- Plumbing
- Annual leave
- Employee assistance programme
9d
M&E Engineer
JLL —London
- Maintenance
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
M&E Shift Leader
JLL —London
- £15 - £50 an hour
- Overtime
- Microsoft Outlook
- Computer literacy
- Engineering
- Employee assistance programme
- Employee discount
M&E Shift Leader
JIK-Integral UK Limited —London
- £15 - £50 a day
- Overtime
- Microsoft Outlook
- Computer literacy
- Engineering
- Employee assistance programme
- Employee discount
Quick apply

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Helpdesk Technician

LEAP Legal Software -
London

Quick apply

Job details

Full-time
£29,000 a year
6 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Life insurance

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Customer service
Salesforce
Analysis skills
Bachelor's degree
Communication skills

Full job description

Helpdesk Technician - London, Battersea office

Permanent, Full-time, Hybrid working model: 3 days in the office and 2 days remote.

About LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement have driven us to reimagining productivity tools for lawyers and their staff, supporting our guiding purpose: to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring, and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland, and New Zealand, you’ll find yourself in good company here.

The Opportunity
Help is at the heart of everything we do at LEAP, and no one knows that better than the friendly faces and voices of our invaluable Client Support Team.

Responding in real time using our Salesforce technology stack, including Service Cloud, our team of attentive problem solvers acts quickly and thoroughly to address inquiries and concerns, so our clients can continue to help people without missing a beat.

With space to grow your career in new and surprising directions and an impact you can see and feel with every smiling client, you’ll find plenty to discover in a dynamic team that thrives on helping people.

Requirements

What you'll do

Providing excellent client support and issue resolution via email, phone, and live chat.
Learning, maintaining, and applying a high level of knowledge of the key functions of LEAP products.
Working efficiently and effectively to achieve and exceed Key Performance Indicators.
Proactively improving LEAP's self-support centre by developing better self-help material (written how-to articles, demo videos, etc).
Building productive client relationships and high client satisfaction.

What you'll bring

At least 1 year’s experience in a customer facing environment.
Excellent communication, customer service, and writing skills.
Strong analytical and problem-solving skills.
Competence with Microsoft products, in particular, Word and Excel.
Demonstrated strong collaborative teamwork and people skills.
Experience with Salesforce or another CRM system would be beneficial.
Strong level of enthusiasm and an ability to work within an intellectually stimulating, high-energy team.
Attention to detail, ability to manage time effectively, and ability to meet deadlines.
Qualification (or progression towards a qualification) in a legal or numerate discipline will be advantageous.

Benefits

What you'll get

Career & Growth

Generous professional development fund
Support for training, learning, and career progression

Health & Wellbeing

Private health insurance (including dental and optical)
£80 monthly gym contribution
Employee Assistance Programme
Life insurance cover

Financial Benefits

8% employer pension contribution
PerkBox membership with discounts and rewards
Cycle to Work scheme
Access to LEAP Home - a program unique to LEAP to support you in buying your primary residence

Time off

25 days annual leave + 8 bank holidays
Enhanced parental leave
One paid volunteer day each year for a charity of your choice
Work anniversary rewards

Work environment

Friendly, supportive, and driven culture
Free healthy breakfast, light lunch, and snacks
Monthly socials

Life at LEAP
Discover the human side of cutting edge LegalTech

Life at LEAP

Discover more LEAP opportunities

Closing Date: Friday, 10th July

We may close this vacancy early if we receive a high volume of suitable applications, so we encourage interested candidates to apply as soon as possible.

You’re welcome to use AI tools to support your application, but please ensure your submission reflects your own experience and voice. Every CV is reviewed by a member of our team, and if you’re invited to interview we look forward to getting to know the real you.

#LI-KT1

Quick apply

Refine Your Search

helpdesk technician jobs in swanscombe, ken

Helpdesk Technician

Level 1 Technical Helpdesk Technician

Senior IT Support Technician

Level 3 Helpdesk Technician

IT Technician

IT Support Technician

IT Desktop Support

IT Coordinator/ Helpdesk Technician

Global IT - Support Technician

Electrical Technician

HR Systems Analyst

Shift Engineer

Multi-Skilled Technician

Maintenance Technician - Electrical Bias

Service Desk Analyst

Shift Engineer

General Maintenance Operative

M&E Engineer

M&E Shift Leader

M&E Shift Leader

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