Contact centre Work, Jobs in Swansea, Wls (with Salaries)

Contact Centre Agent
TCH CX Limited —Swansea
- From £24,784.50 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
- Referral programme
Quick apply
2d
Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Contact Centre Clerk
Hywel Dda University Health Board —Llanelli
- £26,300 a year
- Full-time
- English
3d
Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
BDC Operator (Booking Agent Aftersales)
FRF Motors Limited —Swansea
- From £28,089.10 a year
- Full-time
- Sales
- Customer service
- English
- Employee discount
- Referral programme
Quick apply
5d
Field Interviewer - Swansea
the National Centre for Social Research —Swansea
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Swansea
- Full-time
- Management
- Bachelor's degree
- Leadership
5d
Local Growth Fund Officer
Carmarthenshire County Council —Carmarthenshire
- £16.62 - £18.85 an hour
- Temporary
- Travel
- Annual leave
- Employee discount
HR Business Partner, PXT
Amazon UK Services Ltd. —Swansea
- Full-time
- Management
- Microsoft Office
- Master's degree
Intelligence Support Officer
Dyfed-Powys Police and Crime Commissioner —Carmarthen
- £28,914 - £30,897 a year
- Full-time
- English
- Annual leave
- Sick pay
COMMISSIONING OFFICER
Neath Port Talbot County Borough Council —Neath Port Talbot
- £45,091 - £49,282 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Contracts
- Work from home
- Employee assistance programme
10d
Neighbourhood Policing Lead Trainer
Dyfed-Powys Police and Crime Commissioner —Carmarthen
- £38,169 - £41,487 a year
- Full-time
- English
- Annual leave
- Sick pay
5d
Distribution Inspector - Trunk Mains
Welsh Water —Swansea
- £28,065 a year
- Communication skills
- Free parking
- Annual leave
5d
Break Cover Supervisor
Reflect Education —Kidwelly
- From £9,741 a year
- Part-time
- Working with children
- In-person
- School
- Annual leave
Quick apply
MAPPA Co-Ordinator for Dyfed Powys, Community Public Protection Team
HM Prison & Probation Service —Carmarthen
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- Annual leave
- Employee discount
6d
Roadshow Executive Sales
Cycle Solutions (Cycle to Work) Ltd —Swansea
- Full-time
- Sales
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Service Delivery Support Manager
Hywel Dda University Health Board —Carmarthen
- £32,557 - £39,631 a year
- Full-time
- English
3d
Telecare Administrative Assistant
Bridgend County Borough Council —Bridgend
- £25,949 a year
- Full-time
- Hybrid work
- Communication skills
- Office experience
Children and Young People Tactical Manager
Dyfed-Powys Police and Crime Commissioner —Carmarthen
- £43,668 - £47,046 a year
- Full-time
- English
- Annual leave
- Sick pay
12d
Lead Compliance and Maintenance Manager
University of Wales Trinity Saint David —Carmarthen
- £48,822 - £58,225 a year
- Full-time
- Maintenance
- University
- Leadership
- Annual leave
4d

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contact centre jobs near swansea, wls

Contact Centre Agent

TCH CX Limited
Swansea

Quick apply

Job details

Permanent | Full-time
From £24,784.50 a year
2 days ago

Benefits

Free parking
Referral programme
On-site parking

Qualifications

Sales
Customer service
English
Phone etiquette
Communication skills
Negotiation

Full job description

Are you eager to begin your journey toward a lifelong career? Why not kick things off with a multi-award-winning company that values your career advancement and development?

We are looking to recruit Agents to join our close knit and diverse family, we provide all our staff with the opportunities to learn and grow with us. You may be surprised to know all our Team Leaders and Managers once started on the phones themselves.

As an Up-sales Advisor, you will help existing customers to maximise value from our services. Your expertise will help customers understand their energy consumption and identify opportunities for savings, by looking at products such as mobile sims, gas, electric and broadband. This position requires strong communication skills, a customer-centric approach, and the ability to negotiate effectively.

Hours:

Monday to Thursday: 9am – 5.15pm

Friday: 9am – 4pm (No weekends!)

Please note, hours are subject to change as per the business needs

Pay: Basic £24,784.50 per annum paid fortnightly (+ bonus opportunity of up to £250 per week for first 2 months, then uncapped bonus earning potential!!

Engage with customers to assess their energy needs and provide tailored advice on energy-efficient products and services.
Provide exceptional customer service throughout the sales process, ensuring a positive experience for all customers.
Collaborate with team members to achieve sales targets and contribute to overall business goals.
Stay informed about industry trends, new technologies, and regulatory changes affecting energy efficiency.

What are we looking for in you?

Experience in a sales or similar role.
Excellent communication skills in English, both written and verbal, are required for effective interactions.
Target driven and self-motivated.
Confident phone manner.
Reliable and hardworking.
Lively personality along with the ability to build rapport.
Resilience!

If you’re seeking a workplace where you can truly be yourself, you’ve come to the right spot! While the job can be demanding, we prioritise supporting one another.

The Application Process

Our application process is simple and streamlined, consisting of three quick stages. Once you submit your application, a team member will review it. If you’re selected, you'll be invited to a brief phone interview. If you do well in that, the final step is a meet-and-greet at our office. During this session, you'll get first hand insight into our company culture and learn more about the role.

If you the above sounds like you and you’re ready to take the next step apply now and one of our friendly in-house recruitment team would love to speak with you!

Please note, all job offers will be subject to successful completion of a DBS check.

Pay: From £24,784.50 per year

Benefits:

Free parking
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

contact centre jobs in swansea, wls

Contact Centre Agent

Customer Service Representative

Contact Centre Clerk

Customer Service Representative

BDC Operator (Booking Agent Aftersales)

Field Interviewer - Swansea

Area Manager, Customer Fulfillment

Local Growth Fund Officer

HR Business Partner, PXT

Intelligence Support Officer

COMMISSIONING OFFICER

Neighbourhood Policing Lead Trainer

Distribution Inspector - Trunk Mains

Break Cover Supervisor

MAPPA Co-Ordinator for Dyfed Powys, Community Public Protection Team

Roadshow Executive Sales

Service Delivery Support Manager

Telecare Administrative Assistant

Children and Young People Tactical Manager

Lead Compliance and Maintenance Manager

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