Hotel Work, Jobs in Swansea, Wls (with Salaries)

Hotel Night Guest Service Assistant
The Dragon Hotel Swansea —Swansea
- £13.21 an hour
- Night shift
- Hospitality
- Microsoft Excel
- Customer service
Quick apply
1d
Hotel Receptionist (Front Office)
Lanelay Hall Hotel & Spa —Pontyclun
- £12.80 an hour
- Weekend availability
- Hospitality
- Hotel
- Administrative experience
- Free parking
- Employee discount
Quick apply
Hotel Receptionist
The Dragon Hotel Swansea —Swansea
- £12.71 - £13.31 an hour
- 8 hour shift
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
7d
Barista
The Dolphin Hotel —Swansea
- £12.71 an hour
- Part-time
- Serving
- Hotel
- In-person
- Flexible schedule
Quick apply
Assistant Reception Manager
Lanelay Hall Hotel & tRiBe Spa —Llantrisant
- £26,000 - £29,000 a year
- Full-time
- Hospitality
- Customer service
- English
- Free parking
- Employee discount
Quick apply
Housekeeping Team Member
Travelodge —Swansea
- £12.71 an hour
- Full-time
- No experience needed
- Hotel
- Employee discount
8h
Waiter/Bartender
The Brunswick Inn —Swansea
- £10.00 - £12.71 an hour
- Part-time
- Serving
- Hospitality
- Bar
Quick apply
Housekeeping Assistant
The Dragon Hotel Swansea —Swansea
- £12.71 an hour
- Weekend availability
- Hospitality
- In-person
- Hotel experience
- Employee discount
Quick apply
8d
Housekeeping Team Member - Part time
Travelodge —Swansea
- £12.71 an hour
- Part-time
- No experience needed
- Employee discount
Casual Front Office Associate
Delta Hotels by Marriott Swansea —Swansea
- Customer service
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
9d
Maintenance Assistant
Village Hotels - Swansea - Maintenance —Swansea
- Part-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Housekeeping Attendant
Mercure Swansea —Swansea
- Full-time
- Hotel
- Restaurant
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Housekeeper/Room Attendant
The Towers Hotel & Spa —Neath
- Full-time
- Hospitality
- Customer service
- Hotel
Quick apply
8d
Night Porter
Dolphin SA1 Hotel —Swansea
- £12.21 an hour
- Part-time
- Hotel
- Driving
- Front desk
Quick apply
4d
Nights Front Office Associate
Delta Hotels by Marriott Swansea —Swansea
- Full-time
- Customer service
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
9d
Casual Food And Beverage Associate
Delta Hotels by Marriott Swansea —Swansea
- Customer service
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
11d
Chefs of all Levels
The Towers Hotel & Spa —Neath
- Full-time
- Cooking
- In-person
- Kitchen experience
Quick apply
8d
Jnr Sous chef
Village Hotels - Swansea - Kitchen —Swansea
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
7d
Public Area Cleaner
Village Hotels - Swansea - Housekeeping —Swansea
- Part-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
2d
Housekeeper/Cleaner
Afan Mountain Lodge —Neath Port Talbot
- £12.21 - £17.75 an hour
- Part-time
- Hospitality
- Hotel
- In-person
- Free parking
Quick apply

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Hotel Night Guest Service Assistant

The Dragon Hotel Swansea
Swansea

Quick apply

Job details

Zero hours contract
£13.21 an hour
1 day ago

Qualifications

Hospitality
Microsoft Excel
Customer service
Organisational skills
Front desk
Computer skills
Guest services
Phone etiquette
Communication skills
Hotel experience

Full job description

Normal Shift Hours 22:30 - 07:00

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Receptionist, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience, you’ll also create the warm atmosphere that makes our guests feel at home.

Some of the duties you’ll undertake in this varied role include - telephone enquiries, reservations, preparing invoices and taking payments from our guests, conducting end of shift/day banking, and preparing for the shift ahead.

About the role:-
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information
- Welcome guests upon their arrival and assign rooms

-Undertake a range of non-customer facing administrative tasks
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalised services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
- Create reservations

About You:-
- Experience in a similar or front facing customer service role with an outgoing and bubbly personality
- Strong communication skills through a variety of means
- Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise
Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks.
- High attention to detail and accuracy – great at managing one’s own time

Pay: £13.21 per hour

Ability to commute/relocate:

Swansea SA1 5LS: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

hotel jobs in swansea, wls

Hotel Night Guest Service Assistant

Hotel Receptionist (Front Office)

Hotel Receptionist

Barista

Assistant Reception Manager

Housekeeping Team Member

Waiter/Bartender

Housekeeping Assistant

Housekeeping Team Member - Part time

Casual Front Office Associate

Maintenance Assistant

Housekeeping Attendant

Housekeeper/Room Attendant

Night Porter

Nights Front Office Associate

Casual Food And Beverage Associate

Chefs of all Levels

Jnr Sous chef

Public Area Cleaner

Housekeeper/Cleaner

I want to receive the latest job alerts for hotel in swansea, wls

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