Technical & business support Work, Jobs in Swansea, Wls (with Salaries)

Business Analyst
CGI —Swansea
- Full-time
- Data analysis skills
- Software development
- Agile
Quick apply
SOC Analyst
CGI —Bridgend
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Finance Officer
Neath Port Talbot Carers Service —Neath
- £26,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
Quick apply
7d
Technical & Business Support Officer
Neath Port Talbot County Borough Council —Neath Port Talbot
- £27,694 - £31,022 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Office experience
- Employee assistance programme
- Employee discount
2d
Business Analyst
Scrumconnect Consulting —Swansea
- £60,000 a year
- Azure
- Data analysis skills
- Bachelor's degree
11d
Data Analyst
Motology Data —Pontyclun
- £24,792.75 a year
- Part-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Free parking
- Bereavement leave
Quick apply
14h
Wintel Consultant
CGI —Bridgend
- Full-time
- Windows
- Scripting
Quick apply
Senior Data Engineer
CGI —Swansea
- Full-time
- Azure
- DevOps
- SQL
Quick apply
Audit & Accounts Senior
WBV Limited —Swansea
- £25,000 - £30,000 a year
- Full-time
- Analysis skills
- Accounting
- Mentoring
- Sick pay
Quick apply
Infrastructure Engineer/Consultant
CGI —Bridgend
- Full-time
- Azure
- Windows
- Mentoring
Quick apply
Assistant Branch Manager
PHC Parts —Swansea
- From £29,000 a year
- Full-time
- Sales
- Supervising experience
- In-person
Quick apply
11d
Rail Assurance Manager
Ground Control —Aberdare
- Full-time
- Remote
- Driving
- IT
- Communication skills
- Annual leave
- Life insurance
Quick apply
Recoveries Specialist
Flint Bishop —Swansea
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Performance Analyst
Driver and Vehicle Licensing Agency —Swansea
- £30,485 a year
- Part-time
- Hybrid work
- Microsoft Excel
- English
- Presentation skills
- Annual leave
- Employee assistance programme
8d
Trainee & Experienced Windscreen Technicians - Carmarthen
Belron —Carmarthen
- £28,555.00 - £32,693.30 a year
- Full-time
Graduate Technical Consultant
COPA-DATA UK —Bridgend
- £25,500 a year
- Full-time
- Windows
- SQL
- Travel
- Health & wellbeing programme
- Life insurance
Quick apply
11d
Graduate Project Engineer (Estimating)
Bridges Electrical Engineers —Swansea
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Employee discount
- Referral programme
Quick apply
Facilities Technician
CBRE —Swansea
- Full-time
- Communication skills
- Employee discount
1d
Operations Manager
Dunbia —Cross Hands
- Full-time
- Management
9d
Counter Fraud Technical Lead
IQUW Group —Swansea
- Full-time
- Hybrid work
- Management

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Business Analyst

CGI -
Swansea

Quick apply

Job details

Permanent | Full-time

Benefits

Company pension

Qualifications

Jira
Data analysis skills
Confluence
Software development
Agile
SDLC

Full job description

At CGI, you will play a key role in shaping and delivering digital services that impact millions of users. As a Senior Business Analyst supporting a key programme, you will work at the heart of a large-scale UK Government transformation, helping translate user needs and policy intent into clear, actionable requirements that drive successful delivery. You will be trusted to take ownership of outcomes, encouraged to apply creative thinking to complex problems, and supported by experienced delivery teams who value collaboration, quality and continuous improvement. This is an opportunity to make a meaningful difference while growing your career within a supportive, people-centred organisation.
CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.
This is a hybrid position, with an expectation of working two days per week on site at our client offices in Swansea.

Your future duties and responsibilities

In this role, you will support Agile delivery squads across a key client programme, working closely with Service Designers, Technical Project Managers, developers and front-line client staff to understand, define and document requirements. You will translate complex business and user needs into well-structured user stories, acceptance criteria and backlog artefacts that enable teams to deliver high-quality digital services.
You will operate with a high degree of autonomy, confidently engaging a wide range of technical and non-technical stakeholders to ensure shared understanding, traceability and alignment throughout the delivery lifecycle. You will contribute to continuous improvement across analysis practices, helping teams maintain clarity, momentum and focus on user outcomes within a fast-paced Agile environment.
Key responsibilities include:

Lead & define business and user requirements within Agile delivery squads
Develop & refine product backlogs, user stories and acceptance criteria
Facilitate workshops and discussions to align user needs, business priorities and delivery outcomes
Ensure requirements are visible, traceable and embedded into design and backlog refinement
Collaborate closely with Service Designers, Product and Delivery leads
Support delivery teams through sprint planning, refinement and reviews
Use tooling such as Jira and Confluence to manage and maintain delivery artefacts

Required qualifications to be successful in this role

You will be an experienced Business Analyst with a strong background digital delivery, comfortable working in Agile environments and engaging confidently with diverse stakeholder groups. You will bring a structured yet pragmatic approach to analysis, with the ability to work independently while remaining closely aligned with delivery teams.
You should have:

Proven experience delivering digital services in an enterprise Agile environment
Strong understanding of the full software development lifecycle (SDLC)
Hands-on experience defining and managing requirements within Agile squads
Experience working closely with Product Owners or acting in a proxy Product Owner capacity
Strong stakeholder engagement, facilitation and influencing skills
Proficiency using Jira, Confluence and similar backlog management tools
Experience working within public sector or government digital services environments
Experience of data analysis would be a positive advantage

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Quick apply

Refine Your Search

technical & business support jobs in swansea, wls

Business Analyst

SOC Analyst

Finance Officer

Technical & Business Support Officer

Business Analyst

Data Analyst

Wintel Consultant

Senior Data Engineer

Audit & Accounts Senior

Infrastructure Engineer/Consultant

Assistant Branch Manager

Rail Assurance Manager

Recoveries Specialist

Performance Analyst

Trainee & Experienced Windscreen Technicians - Carmarthen

Graduate Technical Consultant

Graduate Project Engineer (Estimating)

Facilities Technician

Operations Manager

Counter Fraud Technical Lead

I want to receive the latest job alerts for technical & business support in swansea, wls

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