client services occupations Work, Jobs in sway, ham (with Salaries)

Client Account Services Specialist
JPMorganChase —Bournemouth
- Full-time
- Maintenance
- Analysis skills
- Project management
Client Service Analyst
JPMorganChase —Bournemouth
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Client Success Coordinator
Testlink —Poole
- From £26,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
Quick apply
8d
Registrations Analyst
Utilita Energy Limited —Valley Park
- £27,976 a year
- Hybrid work
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Securities Services - Client Service Manager - Associate
JPMorganChase —Bournemouth
- Full-time
- Continuous improvement
- Financial services
- Communication skills
Superyacht Service Manager (Fixed Term Contract)
OneOcean Group Limited —Southampton
- Hybrid work
- Customer service
- Microsoft Office
- Travel
Quick apply
Customer Service & Quality Support Specialist
Forest Whole Foods —Christchurch
- Up to £30,000 a year
- Full-time
- Customer service
- Organisational skills
- Computer skills
- Free parking
Superyacht Service Manager (Fixed Term Contract)
Ocean Technologies Group —Southampton
- Customer service
- Microsoft Office
- Travel
Customer Account Manager
Fibre Telecoms UK —Southampton
- £30,000 - £40,000 a year
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Referral programme
Quick apply
3d
Onboarding Strategist
Agility PR Solutions —Bournemouth
- Full-time
- Remote
- Sales
- Communication skills
- Employee assistance programme
Quick apply
Customer Success Executive
Carwow —Bournemouth
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Customer Support Administrator
Cleansing Service Group Limited —Whiteley
- £28,371 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply

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client services occupations jobs near sway, ham

Client Account Services Specialist

JPMorganChase -
Bournemouth

Apply Now

Job details

Full-time

Qualifications

Maintenance
Analysis skills
Project management
Continuous improvement
Communication skills

Full job description

JOB DESCRIPTION

Do you have a passion for delivering great outcomes for clients? Is problem solving one of your skills? If you enjoy building and managing client relationships and guiding clients through a smooth onboarding journey, this could be the right role for you.

As a Client Account Services Specialist within the Client Account Services Team, you will serve as a subject matter expert and perform advanced/complex customer onboarding by consulting with the business and customers to meet key deliverables. The team is a client facing group whose core responsibilities include managing advanced / complex client onboarding, establishing accounts, guiding clients through market entry requirements to enable trading, managing market renewals and client restructures as well as setting up and maintaining information in reference databases.

Job responsibilities

Develop on-boarding strategies for major implementations aligning priorities appropriately in order to meet deadlines.
Project manage end-to-end account activities including fund launches, closures, mergers, and remediations.
Manage the end to end market account opening process for clients across segregated and segregated documentation markets and provide guidance to clients on market entry requirements.
Use value added and oriented approaches to engage and educate clients, in addition to asking open-ended questions, and establishing confidence and trust in order to maintain and enhance clients' experiences and relationships.
Identify and execute process improvements and provide support on key process and technology initiatives. Identify opportunities to eliminate manual processes by leveraging digital tools.
Develop strong working relationships with key internal partners to provide seamless client delivery and identify opportunities for process improvements with focus on quality, efficiency and timeliness.
Identify and implement solutions to improve market entry timeline and enhance client and employee experience.
Demonstrate excellent oral and written communication skills and a positive attitude coupled with an assertive but professional approach to escalation, prioritization and problem solving.
Maintain a comprehensive knowledge of the account opening and maintenance work flow and end-to-end ownership of all related requirements including SLAs & KPIs.
Develop and maintain clients' profiles including reference and static data detailed information, responsible for reference/static data integrity, quality control checks and processes.

Required qualifications, capabilities, and skills

Proven ability to optimize client operations and service centre performance.
Experience implementing governance and controls to minimize operational risks.
Proficiency in leveraging automation technologies and digital tools to improve operational efficiency and client experience.
Strong interpersonal and stakeholder management skills, with a track record of building productive relationships and driving collaborative solutions.
Excellent problem-solving, analytical, and communication skills, with attention to detail and a commitment to delivering high-quality results.

Preferred qualifications, capabilities, and skills

Experience supporting continuous improvement initiatives and contributing to project management activities.
Advanced data and technology literacy, including the ability to analyse operational data, and apply market product knowledge to align operations with emerging industry trends.
Strong presentation skills, with the ability to communicate operational insights and recommendations to diverse audiences.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Apply Now

Refine Your Search

client services occupations jobs in sway, ham

Client Account Services Specialist

Client Service Analyst

Client Success Coordinator

Registrations Analyst

Securities Services - Client Service Manager - Associate

Superyacht Service Manager (Fixed Term Contract)

Customer Service & Quality Support Specialist

Superyacht Service Manager (Fixed Term Contract)

Customer Account Manager

Onboarding Strategist

Customer Success Executive

Customer Support Administrator

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