Knowledge manager Work, Jobs in Sway, Ham (with Salaries)

Knowledge Base Manager
University of Southampton —Southampton
- £36,636 - £44,746 a year
- Full-time
- Hybrid work
- Analysis skills
- Driving
- Communication skills
10d
Youth Mentor Operations Manager
Star Player LTD —Bournemouth
- £36,000 - £40,000 a year
- Full-time
- Childcare
- Administrative experience
- Supervising experience
- Annual leave
Quick apply
8d
Duty Manager
Passford House Hotel —Lymington
- £30,000 a year
- Weekend availability
- Hospitality
- Management
- Hotel
- Employee discount
Quick apply
6d
Repairs Supervisor
New Forest District Council —Lyndhurst
- £40,174 - £44,472 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
6d
Customer Services Team Leader
Odstock Medical Ltd —Salisbury
- £29,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Relocation assistance
- Sick pay
Quick apply
13d
Trainee HR Manager
Odstock Medical Ltd —Salisbury
- £28,000 - £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Human resources
- Free parking
- Relocation assistance
Quick apply
9d
Return to Learn Programme Lead
The Westgate School —Winchester
- £27,780 - £30,564 a year
- Part-time
- Experience working with children
- In-person
- Communication skills
- Sick pay
Quick apply
Engineering Manager
Portico Shipping Limited —Portsmouth
- £60,000 a year
- Weekend availability
- Microsoft Powerpoint
- Management
- Customer service
- Free parking
- Life insurance
Quick apply
Customer Experience Training and Quality Manager
Fexco Property Services —Salisbury
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Project management
Quick apply
Quality Manager/ Engineer
EMI Seals and Gaskets Ltd —Lymington
- Full-time
- Team management
- In-person
- Leadership
- Health & wellbeing programme
Quick apply
1d
Ex Military / Event Managers
GOTO Events —Poole
- £28,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
Quick apply
6d
Channel Sales Manager - South UK M/F
Hirsch UK —Poole
- £55,000 - £72,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Park Management - Designate General Manager - PA1
Parkdean Resorts —Wareham
- £58,192 a year
- Weekend availability
- Organisational skills
- IT
- Communication skills
- Store discount
- Employee assistance programme
Quick apply
Utilities and Contract Integration Manager
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Lymington
- £39,959 - £48,117 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
People Advisor - 9 Month Fixed Term Contract
Home Grown Hotels —Lyndhurst
- £16.30 an hour
- Temporary
- Hospitality
- Management
- Human resources
- Employee discount
Quick apply
Customer Experience Manager (Hospitality)
Huddle, Lymington —Lymington
- £29,000 - £36,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Profit sharing
Quick apply
Empty Homes Maintenance Scheduler
New Forest District Council —Lyndhurst
- £27,939 - £30,372 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
10d
Practice Manager
Dr Helen Allergy / Dr Helen Medical —St. Leonards and St. Ives West
- £45,000 - £55,000 a year
- Full-time
- Management
- Administrative experience
- Human resources
- Free parking
- Annual leave
Quick apply
12d
House Manager
Abbeyfield Wessex Society —Wimborne
- £16.66 an hour
- Weekend availability
- Microsoft Word
- Management
- Customer service
Quick apply
12d
ASSISTANT GENERAL MANAGER – FUTURE GM PROGRAMME
New Forest Collection —Lyndhurst
- £30,000 a year
- Full-time
- Hospitality
- Management
- Hotel
- Free parking
- Employee assistance programme
Quick apply
14d

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knowledge manager jobs near sway, ham

Knowledge Base Manager

University of Southampton -
Southampton

Apply Now

Job details

Full-time
£36,636 - £44,746 a year
10 days ago

Qualifications

Power BI
Business processes
Taxonomy
Analysis skills
Driving
Usability
ServiceNow
Communication skills
Information architecture

Full job description

Job Details

Section

VC Office

Location:

Highfield Campus

Salary

£36,636 to £44,746 per annum

Full Time Fixed Term until 31/12/2027

Closing Date:

Thursday 30 July 2026

Interview Date

To be confirmed

Reference

3443126PK-R

We are seeking applicants for a new role of 'Knowledge Base Manager – Staff Hub' to lead the establishment of a university-wide knowledge management capability.

This pivotal role sits within the Staff Hub workstream of the Professional Services Development Programme, and is offered on a secondment basis until 31st December 2027, with responsibility for designing and embedding a single, trusted source of knowledge using the ServiceNow Next Generation platform.

What you'll be doing:

You will play a key role in transforming how knowledge is created, governed, and used across the University, improving self-service, enhancing user experience, and supporting a scalable, data-driven and AI-enabled service, you will develop and implement a modern, user‑focused knowledge management approach across the University. This will include defining a clear framework, standards, and lifecycle processes for knowledge, as well as building a Knowledge Community of Practice to embed consistent ways of working. You will design and deliver an AI‑enabled Knowledge Base in ServiceNow, shaping its structure, taxonomy, ownership, and governance to ensure it supports self‑service, automation, and ongoing improvement. You will also carry out a comprehensive audit of existing knowledge across platforms, identifying duplication, gaps, and outdated information, and prioritising content for migration into a single, trusted source.

Alongside this, you will work closely with stakeholders across the institution to develop clear, accessible, and user‑centred content, facilitating workshops and supporting teams to adopt agreed standards and processes. You will establish robust governance and quality assurance arrangements, using data, insight, and user feedback to continuously improve the effectiveness and maturity of the knowledge base. A key part of the role will be promoting a culture of knowledge sharing and continuous learning, ensuring knowledge is actively managed, maintained, and aligned with organisational priorities.

What we're looking for:

Essential experience and skills:

Proven ability to create clear, user-focused content that simplifies complex information
Experience in knowledge management, content design, or information architecture
Strong analytical skills and ability to use data to drive improvements
Experience producing structured documentation (processes, procedures, workflows)
Excellent communication skills across technical and non-technical audiences
Ability to build strong stakeholder relationships and influence change
Understanding of accessibility and usability standards

Desirable:

Experience with ServiceNow, knowledge bases, or service portals
Background in higher education or large, complex organisations
Familiarity with analytics tools (e.g. Power BI)
Experience in process improvement or project delivery

Additional information

Secondment to Staff Hub workstream of Professional Services Development Programme
Hybrid working with flexibility required around exact days / locations including all University campuses and buildings
The role may require handling sensitive information with confidentiality

Interested?

If you are passionate about improving user experience, creating accessible content, and driving organisational change through knowledge and data, we would love to hear from you. If you would like to discuss this role in more detail please contact Helen White, Associate Director Staff Hubs via Teams.

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach. Apply by 11.59 pm UK time on the closing date. For assistance contact Recruitment on +44(0)2380 592750 or [email protected] quoting the job number. #divSocialMedia { padding:10px 0; overflow:hidden; } #divSocialMedia span { margin-right:5px; } #divSocialMedia div { display:inline-block; margin:10px 5px; } #divSocialMedia a { font-size:1.5rem; font-family:sans-serif; border:1px solid #888; border-radius:50%; padding:8px; } #divSocialMedia i { font-size:1.5rem; } #divSocialMedia a:focus { outline-offset:2px; }

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Refine Your Search

knowledge manager jobs in sway, ham

Knowledge Base Manager

Youth Mentor Operations Manager

Duty Manager

Repairs Supervisor

Customer Services Team Leader

Trainee HR Manager

Return to Learn Programme Lead

Engineering Manager

Customer Experience Training and Quality Manager

Quality Manager/ Engineer

Ex Military / Event Managers

Channel Sales Manager - South UK M/F

Park Management - Designate General Manager - PA1

Utilities and Contract Integration Manager

People Advisor - 9 Month Fixed Term Contract

Customer Experience Manager (Hospitality)

Empty Homes Maintenance Scheduler

Practice Manager

House Manager

ASSISTANT GENERAL MANAGER – FUTURE GM PROGRAMME

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