Retail sales & operations manager Work, Jobs in Sway, Ham (with Salaries)

Retail Sales & Operations Manager
apetito —Christchurch
- Full-time
- Hospitality
- Sales
- Driving
- Employee discount
General Manager
Shelleys Bakery —Christchurch
- £30,000 - £50,000 a year
- Weekend availability
- Hospitality
- Management
- Sales
- Free parking
- Store discount
Quick apply
14h
Supply Chain Coordinator
Solent Group —Christchurch
- Full-time
- Hybrid work
- Continuous improvement
- Time management
- Free parking
- Work from home
Quick apply
Assistant Retail Manager - Lymington
Marie Curie —Lymington
- £13,879.32 a year
- Part-time
- Organisational skills
- Hospice
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
15h
Regional Manager
Bestway Group —Titchfield
- Full-time
- Human resources
- Leadership
- Communication skills
Quick apply
Lead Manager Nights - Bournemouth Extra
Tesco UK —Bournemouth
- Full-time
- Leadership
- Employee discount
Tea Room Manager
Minstead Trust —Lyndhurst
- £28,002 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Health & wellbeing programme
- Referral programme
Quick apply
Customer Service Team Leader - Stewarts Christchurch Garden Centre
D Stewart & Son Ltd —Christchurch
- Weekend availability
- Customer service
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
15h
Lead FP&A Manager
Passenger Clothing —New Milton
- Full-time
- Sales
- Merchandising
- Analysis skills
- Annual leave
- Employee discount
General Manager
The Winchester Hotel & Spa —Winchester
- £60,000 a year
- Full-time
- Hotel
- Restaurant
- Hotel experience
- Employee discount
- Referral programme
Quick apply
Store Manager - Portsmouth
ASICS —Portsmouth
- Management
- Customer service
- Supervising experience
Quick apply
Shop Manager
LISSCO LTD —Southampton
- Up to £30,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
1h
Assistant Service Manager - BMW
Snows Group —Portsmouth
- £50,000 - £55,000 a year
- Full-time
- Customer service
- Team management
- Driving
- Employee assistance programme
- Referral programme
Floor Manager
B&M Retail —Newport
- Weekend availability
- Hospitality
- Team management
- Organisational skills
- Employee discount
Repair Technician
iCrackphone —Southampton
- £27,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- Computer networking
- Employee discount
Quick apply
Sales Associate
Ralph Lauren —Portsmouth
- Hospitality
- Sales
- Merchandising
- Employee discount
7d
Assistant Store Manager
Rogers Wholesale Foods Ltd —Poole
- From £28,400 a year
- Full-time
- Administrative experience
- Organisational skills
- Warehouse experience
- Employee discount
Quick apply
Store Manager
Vision Express —Gosport
- Sales
- Customer service
- Employee assistance programme
13d
General Manager
Daish’s Holidays —Bournemouth
- £36,042 - £43,680 a year
- Full-time
- Bilingual
- Management
- Sales
Quick apply
Assistant Manager
Wingstop UK - Southampton —Southampton
- £30,000 - £36,500 a year
- Full-time
- Hospitality
- Management
- Leadership
- Employee discount
Quick apply
3d

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Retail Sales & Operations Manager

apetito -
Christchurch

Apply Now

Job details

Permanent | Full-time

Benefits

Company pension
Employee discount

Qualifications

Hospitality
Driving Licence
Sales
GCSE
Driving
Leadership

Full job description

Overview:

We are looking for an exceptional Retail Sales and Operations Manager who will be responsible for the leadership of our team in Christchurch.

The successful candidate will be a self-starter with a can-do attitude and have a proactive, positive outlook.

They will have an exceptional passion for delivering customer service and will be able to demonstrate this passion for delivering WFF’s unique ‘good fashioned service’ ethic. They will want to make a real difference to our customers lives.

This role is working 37.5 hours per week, working 5 in 6.

Who we are:

Wiltshire Farm Foods, part of the apetito group, is the UK’s largest ready-meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals.

We're dedicated to making a real difference to our customers' lives, by bringing sunshine to their doors through our commitment to provide good old-fashioned service.

Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers' needs.

This is all whilst being an ethical and sustainable organisation that believes in doing the right thing.

Responsibilities:

The Retail Sales and Operations Manager will take ownership of their territory and view it as their ‘own business’. They will strive to produce outstanding results through embracing national support provided whilst owning and enhancing local relationships with customers and within the local community in which they operate.

The successful candidate will have 4 clear responsibilities that they will be expected to deliver exceptional results against. These are depicted within in the Wiltshire Farm Foods triangle of success:

Happy Teams - Good Old-Fashioned Service

As a leader within WFF, your number 1 responsibility is to lead by example, support and enable your frontline team:

Empowering and enabling them to do whatever it takes to delight the customer and deliver brilliant, good old-fashioned service
Developing and supporting the team to talk about our food passionately and knowledgeably
Creating an environment where your team respects and supports each other. Providing them with an opportunity to always strive to do their best - for our customers - and for their colleagues
Creating a culture that prioritises the health and safety of your team members, above all else.

Costs of Local Distribution (COLD)

Delivering the agreed target for the Cost of Local Distribution within the local depot:

Relentlessly focusing on labour, vehicle, depot and local marketing costs as principal levers
Reviewing performance of each monthly with the Regional Manager
Ensuring all necessary actions agreed are executed to ensure that the depot remain on target.

Growing Sales

You will subscribe to the belief that whilst we will manage data nationally, the customer relationship will be managed locally by you and your team. Agreed sales performance targets to be delivered through your team by:

Implementing all national campaign activities for new and existing customers
Ensuring all CRM activities are executed
Implementing local growth initiative to deliver targets agreed (sheltered housing, CSA training etc.)

Community Engagement

Ensure that you and your team are engaged and immersed within the local community, providing a means for further local sales growth to include:

Appropriate community organisations
Local Hospitals
Healthcare Professionals - individuals and groups

Qualifications/Personal Qualities:

Essential Experience, Skills, and Abilities:

Establishes exceptional relationships with customers
Demonstrable experience of delivering sales and profitability targets, a natural affinity for setting high standards with a relentless focus on providing the best service
Experience of leading a team of people, creating culture of engagement, and developing a team to achieve their true potential with a willingness to be ‘hands on’ in supporting the day-to-day operation
Ability to interpret data to determine the key levers to ensure success.

We encourage you to apply even if you're not confident you meet all the essential criteria.

Desirable Experience, Skills, and Abilities:

Retail, care, hospitality, or own business experience
Experience of implementing and compliance with Health & Safety processes
Experience of managing employee consultation and implementing change initiatives.

Qualifications

GCSE or equivalent Maths and English

You must have held a UK manual driving licence for at least 2 years.

All offers of employment are subject to a Driving Assessment, Driving Licence checks and basic DBS checks.

Company Benefits:

Competitive salary – accredited Living Wage employer
33 days holiday per year, including bank holidays (which are considered a normal working day)
Option to purchase up to 5 additional days holiday per year
Discretionary annual bonus scheme
Pension scheme - employer matched contributions up to 4%
Life assurance scheme worth at least 1x annual salary
Free turkey or voucher at Christmas
apetito perks scheme including salary sacrifice options and retail discounts

Our Values:

As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of.

We develop a range of products designed to enhance health and well-being for all our customers.

We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people.

We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040.

Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer.
Learn more about apetito’s commitment to a more sustainable future.

We embrace inclusion, empowering individuals from diverse backgrounds.

Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.

Apply Now

Refine Your Search

retail sales & operations manager jobs in sway, ham

Retail Sales & Operations Manager

General Manager

Supply Chain Coordinator

Assistant Retail Manager - Lymington

Regional Manager

Lead Manager Nights - Bournemouth Extra

Tea Room Manager

Customer Service Team Leader - Stewarts Christchurch Garden Centre

Lead FP&A Manager

General Manager

Store Manager - Portsmouth

Shop Manager

Assistant Service Manager - BMW

Floor Manager

Repair Technician

Sales Associate

Assistant Store Manager

Store Manager

General Manager

Assistant Manager

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