Solutions manager Work, Jobs in Sydenham, Gtl (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Head of CS - Under 18s Services
CareADHD —Canary Wharf
- £55,000 - £60,000 a year
- Hybrid work
- Sales
- Leadership
Quick apply
Customer Success Manager
LM Talent Solutions —London
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- In-person
- Work from home
- Referral programme
Quick apply
1d
Senior Customer Experience Manager
Macmillan Cancer Support —London
- £55,000 - £61,000 a year
- Hybrid work
- Management
- Customer service
- Continuous improvement
- Employee discount
- Flexible schedule
13d
Customer Success Manager
Plain —London
- £180,000 - £215,000 a year
- Full-time
- Hybrid work
- Sales
- APIs
Operations Manager
Safetykleen —Ditton
- £60,000 - £72,000 a year
- 8 hour shift
- Employee assistance programme
- Referral programme
Quick apply
Operations Excellence Manager
Little Elms Daycare —London
- £60,000 - £70,000 a year
- Full-time
- Analysis skills
- Preschool
- Mentoring
Quick apply
3d
Operations Support Manager
CitySprint —Bermondsey
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
8d
Catering Manager
Medirest —Sydenham
- £40,000 a year
- Full-time
- Hotel
- Hospice
- Leadership
- Free parking
- Employee discount
9d
Relationship Manager
Acacium Group —London
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
MASSIMO DUTTI GENERAL MANAGER BROMLEY
INDITEX —Bromley
- Full-time
- Sales
- Leadership
Quick apply
2d
International Strategy & Operations Senior Manager, Logistics
Whatnot —London
- £149,000 - £210,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Work from home
2d
Senior Manager, AFC Segment Solutions
ACAMS —London
- £110,000 - £130,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Maintenance Manager - Visa Sponsorship & Relocation Assistance for Successful Candidates
Claytons (Aust) Pty Ltd —London
- £74,410 - £85,040 a year
- Full-time
- Customer service
- Maintenance
- IT
- Relocation assistance
Quick apply
14d
Operational Excellence & Process Improvement Lead
Communitas Clinics —Croydon
- £31,049 a year
- Full-time
- Administrative experience
- Human resources
- In-person
Quick apply
Service Delivery Manager - Onsite Services, Central South Area
Metropolitan Police —Southwark
- £45,986 - £48,995 a year
- Full-time
- English
- Administrative experience
- Continuous improvement
8d
Junior Account Manager (Customer Support)
Socialbear —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Presentation skills
Quick apply
EMPLOYEE RELATIONS SPECIALIST INDITEX UK
INDITEX —London
- Full-time
- Hospitality
- Bachelor's degree
- Travel
Quick apply
14d
Assistant General Manager (AGM)
Hawksmoor Borough —London
- Up to £66,100 a year
- Overtime
- Restaurant
- Communication skills
- Referral programme
Quick apply
In-House Maintenance Manager
Inception Group —London
- £46,000 - £50,000 a year
- Weekend availability
- Carpentry
- Hospitality
- Bar
Quick apply
8d

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Client Engagement Manager

Monotype
London

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

solutions manager jobs in sydenham, gtl

Client Engagement Manager

Head of CS - Under 18s Services

Customer Success Manager

Senior Customer Experience Manager

Customer Success Manager

Operations Manager

Operations Excellence Manager

Operations Support Manager

Catering Manager

Relationship Manager

MASSIMO DUTTI GENERAL MANAGER BROMLEY

International Strategy & Operations Senior Manager, Logistics

Senior Manager, AFC Segment Solutions

Maintenance Manager - Visa Sponsorship & Relocation Assistance for Successful Candidates

Operational Excellence & Process Improvement Lead

Service Delivery Manager - Onsite Services, Central South Area

Junior Account Manager (Customer Support)

EMPLOYEE RELATIONS SPECIALIST INDITEX UK

Assistant General Manager (AGM)

In-House Maintenance Manager

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