Technical support occupations Work, Jobs in Symington, Slk (with Salaries)

Technical Support Advisor
Linn Products —Glasgow
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
Junior IT Support Technician
RAD Hotel Group —Cumnock
- Full-time
- Hotel
- Computer networking
- Communication skills
Quick apply
2d
Assistant Business Support Analyst
East Ayrshire Council —Stewarton
- £13,968 - £37,365 a year
6d
Assistant Business Support Analyst - EAY12256
East Ayrshire Council —Stewarton
- £13,968 - £37,365 a year
- Full-time
6d
Service Support Manager - Direct User Support
NHS Scotland —Paisley
- £52,845 - £61,466 a year
- Full-time
- Hybrid work
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
7d
IT Service Desk Analyst
Terumo Aortic —Inchinnan
- £26,500 a year
Quick apply
IT 1st Line Support (UK)
Sign Language Interactions Ltd —Glasgow
- £25,000 - £27,000 a year
- Weekend availability
- CRM software
- Computer networking
- In-person
- Referral programme
- Sick pay
Quick apply
1d
Group Technical Specialist
Peak International Group —Renfrew
- £0.01 a year
- Continuous improvement
- Training & development
- Communication skills
Quick apply
Digital Helpdesk Support Apprentice
QA Apprenticeships —Glasgow
- £19,000 a year
- Monday to Friday
- Writing skills
- Continuous improvement
- Travel
6d
Apprentice Support Desk Analyst
ArnoldClarkApprentices —Glasgow
- £20,000 a year
- Full-time
- Continuous improvement
- SharePoint
- In-person
Quick apply
7d

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Technical Support Advisor

Linn Products -
Glasgow

Quick apply

Job details

Permanent | Full-time

Qualifications

Technical troubleshooting
Customer service call handling
Breakdown recovery
Continuous improvement
Technical support incident logging
Technical writing
IP networking
Customer support
Multidisciplinary collaboration
Fault diagnosis and repair
Communication skills
Help desk

Full job description

Linn Products is a well established, thriving and vibrant Glasgow company at the leading edge of designing and manufacturing music systems. Our product range spans the entire audio chain and we take pride in developing unique engineering solutions that push the boundaries of domestic audio reproduction.

We are proud of our collaborative and caring culture, focused on quality, performance and continuous improvement. Linn genuinely cares about our people and supporting their career development.

Due to continued success we are expanding our busy service team and seeking an additional Technical Support Advisor.

This role is the first line of technical expertise for our authorised retailers and trade partners. Day to day, the Technical Support Advisors offer advice on identifying issues, diagnosing faults and guiding partners to a satisfactory resolution. Technical Support also communicate closely with our design, engineering and manufacturing teams, driving continuous improvement by feeding back insights gained through retailer interactions.

Key Responsibilities:

Provide first-line technical support to our retailers and trade partners via phone and email.
Troubleshoot hardware, firmware, networking, and configuration issues.
Recommend clear next steps: configuration changes, onsite solutions or return to manufacturer.
Reproduce reported faults where possible to assist with investigation.
Feed recurring problems and insights back to other teams within the business to drive continuous improvement.
Document cases, fixes, and known issues to help build our knowledge base.
Contribute to retailer training materials and technical documents.

Essential Skills:

Excellent communication skills, both written and spoken.
A strong troubleshooting mindset and structured problemsolving skills.
Assertiveness on the phone with trade partners; calm under pressure and focused on a resolution.
The ability to prioritise your workload effectively and work independently.
Willing to work closely with other teams to identify and resolve design and manufacturing issues.

Beneficial Skills:

Basic understanding of common home/retail AV setups and IP networking fundamentals.
Confidence supporting connected hardware, AV integration and similar technical products.
Basic understanding of electronic principles.

To Apply:

If you'd like to work in a tightknit company where you can have a direct impact on product quality and design, and influence future product designs by providing constructive feedback to design and manufacturing teams, then apply for this role.

Quick apply

Refine Your Search

technical support occupations jobs in symington, slk

Technical Support Advisor

Junior IT Support Technician

Assistant Business Support Analyst

Assistant Business Support Analyst - EAY12256

Service Support Manager - Direct User Support

IT Service Desk Analyst

IT 1st Line Support (UK)

Group Technical Specialist

Digital Helpdesk Support Apprentice

Apprentice Support Desk Analyst

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