Full time Work, Jobs in Tamworth, Eng (with Salaries)

Customer Service Associate
Soon As Solutions Ltd —Tamworth
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
3d
Data Entry Administrator
River Motorhomes —Minworth
- From £27,500 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Free parking
- Employee discount
Quick apply
12h
BMW Preparation Assistant
Sytner Group —Tamworth
- Full-time
- Employee discount
7d
Retail Sales Advisor - Tamworth
Oak Furnitureland —Tamworth
- £47,299 - £52,113 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
HR & Admin Executive
Vanilla Underground —Tamworth
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Human resources
- Free parking
Quick apply
1d
Dog Day Care Assistant
Hounds Daycare —Ashby-De-La-Zouch
- £24,420 - £35,000 a year
- Part-time
- Travel
- In-person
- Care plans
Quick apply
2d
Catering Assistant - TJ/439
Olive Catering Services Ltd —Tamworth
- £12.71 an hour
- Full-time
- In-person
- Restaurant
- Free parking
- Health & wellbeing programme
Quick apply
11d
Band 4 Administrator - Maple Leaf Centre
Birmingham and Solihull Mental Health NHS Foundation Trust —Marston Green
- £28,392 - £31,157 a year
- Part-time
- Administrative experience
- Organisational skills
9d
Depot Administrator
Homefire Group Limited —Tamworth
- £12.71 an hour
- Overtime
- Customer service
- Administrative experience
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Office Assistant
Realtor Support Network —Birmingham
- £24,000 - £30,414 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Annual leave
Quick apply
1d
Apprentice
KwikFit —Tamworth
- £16,505.60 - £22,392.32 a year
- Full-time
- English
- Mentoring
- School
- Employee discount
3d
Warehouse Operative
Epwin Group PLC —Tamworth
- Full-time
Mortuary Assistant
The Dudley Group NHS Foundation Trust —Dudley
- £25,760 - £27,476 a year
- Full-time
2d
Operations Planning Coordinator
Bluesky Metering Services —Tamworth
- £24,420 - £28,000 a year
- Full-time
- Analysis skills
- In-person
- Communication skills
- Free parking
- Life insurance
Quick apply
3d
New Business Adviser
Crystal Specialist Finance —Tamworth
- £26,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
1d
Warehouse Shift Manager
Brakes —Tamworth
- £44,282 a year
- Full-time
- Communication skills
- Employee discount
4d
Warehouse Operative (Full Time, Monday-Friday, 43 Hours)
Euroflo Ltd —Redditch
- From £28,571.40 a year
- Full-time
- Forklift
- Driving
- Organisational skills
- Free parking
Quick apply
2d
Warehouse Operative
Nella Cutlery Services —Birmingham
- From £32,058 a year
- Full-time
- Organisational skills
- Warehouse experience
- In-person
- Store discount
- Employee discount
Quick apply
15h
Data Entry Clerk/General Administrator
NT International Plc —Birmingham
- From £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
11d
Cash Collector
Regal Gaming Technologies —Nuneaton
- £27,633.44 a year
- Full-time
- Driving
- Organisational skills
- Financial services
Quick apply
12h

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Customer Service Associate

Soon As Solutions Ltd
Tamworth

Quick apply

Job details

Full-time
£28,000 a year
3 days ago

Benefits

Free parking
Casual dress
Company pension
Employee discount
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Logistics
Phone etiquette
Communication skills

Full job description

Our client are recruiting for this excellent opportunity to be part of a great team environment in a rapidly growing business. To provide a cost effective, reliable, efficient and sustainable delivery service meeting the customers’ needs and in line with the Company’s objectives.

Reporting to Front Line Manager, you will be responsible for being the first point of contact for customers and drivers. The role requires a high level of flexibility & the ability to communicate orally as well as in writing, working off own initiative & performing consistently & efficiently. Communication will be via Telephone, email & proactive alerts. Working to achieve optimum customer satisfaction and service delivery at all times.

This role will be a 12 week temp to perm and will involve time spent working as both customer service and controller, so it requires a great deal of flexibility and multi-skilling.

Duties Include:

To provide a consistently high standard of Customer Service to all customers
Respond appropriately and professionally to all customer requests
Respond appropriately and professionally to all driver requests
Job Allocation to drivers and planning to achieve required response times to ensure Customer Satisfaction within required profit margins.
Maintain continuous contact with Customer and Driver during end-to-end process of our service provision.
Costing of jobs for Customer and Driver
Professional and efficient point of contact for customers and drivers via inbound/outbound calls and e mail.
Handling of live customer complaints
Achieve response times (SLA)
Full awareness of real-time resource availability
Accurate pricing of jobs for drivers and customers as per pricing process
Maximise profit and prevent occurrence of loss-making jobs

Applicant Criteria:

Must be willing to work on a rolling 4 on 4 off basis based on a 12hr shift
Strong work ethic giving full attention to detail and accuracy
Able to solve problems and work with minimal supervision
Experience working in high pressured environment
Be able to demonstrate a strong customer focus in a fast-paced environment.
Excellent customer service skills with rapport building abilities
Excellent communication skills especially a high standard of telephone etiquette
Strong administration skills
Willingness to be flexible
Excellent interpersonal skills , with willingness to co-operate and work effectively as part of a team
Previous contact centre experience preferred
Able to identify issues, problems and opportunities and able to practically resolve and implement corrective action as appropriate.
Generates enthusiasm and has a positive attitude to change.
Able to work on your own initiative and prioritise workloads
Logistics Industry experience preferred

Pay: £28,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

full time jobs in tamworth, eng

Customer Service Associate

Data Entry Administrator

BMW Preparation Assistant

Retail Sales Advisor - Tamworth

HR & Admin Executive

Dog Day Care Assistant

Catering Assistant - TJ/439

Band 4 Administrator - Maple Leaf Centre

Depot Administrator

Office Assistant

Apprentice

Warehouse Operative

Mortuary Assistant

Operations Planning Coordinator

New Business Adviser

Warehouse Shift Manager

Warehouse Operative (Full Time, Monday-Friday, 43 Hours)

Warehouse Operative

Data Entry Clerk/General Administrator

Cash Collector

I want to receive the latest job alerts for full time in tamworth, eng

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